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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fantastic Chalet and Amazing Hosts

    J Davies-Lewry 09 Mar 2015

    Stayed Mar 2015

    We had a wonderful week at Chalet Merlot, with fantastic hosts John and Anni(they are a credit to your company) The food from breakfast, afternoon tea to dinner was delicious. We went for my Husbands 40th birthday and we both agree it was the best weeks skiing we have ever done. Thank you, Jane and Rich.

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  • Super holiday with fantastic childcare!

    Camilla Symington 09 Mar 2015

    Stayed Mar 2015
    We had a fantastic week in Morzine, it was our first time there and our chalet host and nanny were both very helpful with advice about where to go and what to do etc. We loved Little Lumi, plenty of space for just the four of us and nice,y decorated. The food was excellent and we were spoilt with homemade cakes each afternoon. Our lovely nanny Kir was brilliant with our two little boys and kept them entertained and happy. My only negative comment was that the chalet kitchen was not as hygienic as it should have been- the surfaces looked clean but inside drawers, knives etc were not properly cleaned and there was only ever one fairly dirty looking tea towel available. Luckily we all escaped unscathed but I wouldn't have been surprised if we had got a tummy bug especially with little ones eating there too. I did mention my concern to our lovely chalet host who was brilliant in very other way.
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  • Guest Review

    Clare Thompson 09 Mar 2015

    Stayed Mar 2015

    Second time in this chalet. Same excellent service from top quality hosts Johnny and Annie. Everthing worked smoothly A few small details to work on. Wifi was extremely slow - much better last year. Also the path up to the piste is lethal - the most dangerous part of the day is getting in and out! Finally a request from our hosts - could you please get them an axe so that they can make kindling for the fire.

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  • Top Ski Holiday Experience

    Claire B 09 Mar 2015

    Stayed Mar 2015

    Having just returned from a week's holiday with VIP Ski I would have absolutely no hesitation in recommending them to any prospective customers. From the moment spoke to the girls in the office in order to book to the moment we had checked in at Geneva to come home our holiday was hassle-free and constantly punctuated with little extras that made a big difference. Our chalet hosts, Matt and Amber, looked after us impeccably. Nothing was too much trouble and they made everything look effortless, always with enthusiasm, a smile and a sense of humour. The food was superb and beautifully presented, catering for all needs. The situation of this chalet is near perfect, right on the pistes and close to ski hire, lessons, shops, restaurants and bars. Thank you all at VIP for my best ski holiday to date. I look forward to travelling with you again.

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  • St Anton - Hotel Montjola

    Henrie Westlake 08 Mar 2015

    Stayed Mar 2015

    Just back from a fantastic week staying at the Hotel Montjola in St Anton with the family. Sarah and the team could not have been better. They were incredibly friendly cheerful and nothing was too much trouble. The food was very good and the childcare superb. I wondered about the location slightly out of from town, but the shuttle bus was excellent and no one waited more than a couple of minutes for a lift. Saying that, we walked most days as it was such a pleasant stroll into town. The Hotel had a lovely mix of guests of all ages, all of whom were incredibly friendly and fun, which created a fantastic atmosphere in the hotel. This was a key factor in making the holiday the success it was. St. Anton is probably my favorite ski resort and Montjola brought out the best of it. I could not recommend it enough. Thanks to all for a memorable week.

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  • Relight My Fire!

    David Mungall 08 Mar 2015

    Stayed Mar 2015
    Looking after 12 guys sleeping in 6 bedrooms might faze some chalet hosts, but not Rich and Joe. Unflappable and genuinely hospitable, they were always very helpful and we only needed to ask and things would be done, such as a restaurant booking or the fire being lit. They were easy going, and a great pleasure to share a special vacation with. The guys took great pride in their work and tried really hard with the food. They produced tasty meals. Some dishes were near misses, but most hit the spot and they produced three wonderful afternoon cakes. They presented the food at the table with panache and, after Joe trimmed his beard midweek, we would have eaten anything they gave us. Bellacima Lodge is very well appointed and extremely difficult to find any fault with. But here goes ... 1. It's useful for parties of 12 to note that four people will share one bathroom accessed through one of the bedrooms, therefore those four members of groups of 12 should be comfortable with that. 2. In a winter when snow conditions have been poor we noticed that the Bellacima Lodge is the only chalet in its vicinity with no snow on its roof, which suggests poor roof insulation. The ski industry has more reason than most to care about global warming so addressing issues like this should be a priority for VIP Ski at its properties to set an example to others. 3. Three easier wins at this property would be: more hooks in the bedrooms for clothes, towels and bathrobes; better art on the walls; and some nicer air fresheners (who buys “Airwick Glade” these days?) would have been more in keeping with the Molton Brown toiletries. 4. One maintenance issue: the door of the sauna doesn't close properly which makes properly heating it impossible. This was this reviewer's second VIP Ski trip and if I had to single out one thing that was excellent it would be the ever-waiting VIP van at the piste pick-up point, which took us back to the chalet in two minutes. Thanks to all the drivers especially the lovely Jack and Sam. The VIP experience begins and ends with the coach trip which this time had very cramped seats. You get significantly more leg room on National Express standards – and surely VIP does not want to be unfavourably compared with them. (And the less said about Grenoble airport the better.) Thanks all.
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  • Guest Review

    Emma Atkins 08 Mar 2015

    Stayed Mar 2015
    There was a friendly welcome when we arrived at the airport and the transfer to St Anton was quick and efficient. The welcome talk was informative and helpful. Generally the service was very good and the staff helpful and friendly and if problems arose they were quick to try and sort them out for the most part. A few improvements, as always, could be made and I wonder if perhaps having two large groups in the hotel did not help matters? The coffee at breakfast could have been stronger! The shuttle bus service was really good and the younger staff were always chatty and cheerful.
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  • Super chalet

    Graham Kirkby 08 Mar 2015

    Stayed Mar 2015
    Situated above the spar supermarket could be a turnoff, but there is no disturbance from it. We had the top floor room which was lovely and quiet. The staff were great and the food excellent. Morzine has excellent skiing for intermediates and being low altitude, is very pretty with lots of runs through trees. Also a super and easy long run off the Pleny side down to the village. All in all we had a great time.
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  • A Fantastic Week!

    Patricia Wylam 08 Mar 2015

    Stayed Mar 2015
    We have skied for 20 years in catered Chalets and Ollie is our favourite chalet host. He takes such care and pride over the preparation and presentation of his fabulous food. He has excellent knowledge of the ski area so make sure you tap into it. We are taking Ollie home with us so unfortunately no one will be able to experience his exemplary talents. See you in London Ollie.
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  • Totally memorable

    David Martynski 08 Mar 2015

    Stayed Mar 2015
    From start to finish we were treated and felt like true VIPs. The Platignum option was incredible value with the dining being an experience that rivalled the superb skiing. For a special birthday it truly was a special experience. Chris, Gabe and our incredible chef Jamie are all great people and a credit to the VIPSKI company. Thank you everyone.
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