Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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From the very moment we encountered the Team at VIP, we found them always to be friendly, professional and efficient. Chalet Klosters is in a great location in Val and the facilities are modern,clean and very well maintained. In short - we would have no hesitation in recommending the team who looked after us in Val d'Isere. Special warm thanks to Rufus and George!
Lovely chalet & great host! Timmy was so helpful & is a talented chef, pleasure being in his company all week.
I loved my stay with VIP ski - the food was absolutely incredible and our chalet host was so personable and lovely, a highlight to the trip. During our stay, we really looked forward to coming back to the chalet for afternoon tea and a personal note from our host. I would recommend this holiday to anyone looking to spend a week in Valdisere, a wonderful experience! A great stay with a fantastic host - good fun and a very enjoyable way to spend a week. A very personable experience.
There were a few issues when we arrived at our apartment but our host Bella and our Nanny, Emma saved the day and sorted everything! The food and service at the apartment was second to none and Bella is a real credit to the company. The food is restaurant standard and we were amazed at the quality and variety of food on offer. The cakes were to die for as well! Our Nanny, Emma was fantastic and our girls loved her, we had absolute confidence in her and never worried about the children which was a great comfort. When we arrived at the apartment, Emma had sorted a collection of toys that our eldest loved based on our feedback form which was a lovely touch. It showed that she had put a lot of of thought and attention into caring for our girls. My wife and I think that VIP are very lucky to have Bella and Emma working with them! We also met the manager Tom after we had a slightly negative experience at altitude lodge but again like the girls he put it right and it was clear he really cares about his work. It would be great if everything went to plan 100% of the time but mistakes can happen, we were impressed with how the company sorted these and it speaks volumes about their staff and we had a great holiday. Chalet Lumi is gorgeous and a great base for the holiday, we would thoroughly recommend the apartment to anyone!
Brilliant week, Andy and Sophie were amazing hosts, excellent cooks and coped brilliantly with the "lively" group. The cakes were "bake off" standard. Always willing to help. Morning tea a real bonus. Been with VIP twice now and can't fault it.
Joe and Gina have been fantastic! We have been thoroughly spoiled by our hosts- fantastic food and wine, we've wanted for nothing. Chalet very cosy. A brilliant week!