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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Lucy rocks

    Lauren Ireland 14 Mar 2015

    Stayed Mar 2015

    From start to finish we were looked after in every sense of the word, primarily due to the fact our chalet host, Lucy, is incredible. Personable, efficient and nothing is impossible. The accommodation was good although the hair dryer could be better. Also, bookings on the flights were split up even though we had. 1 year old in our group! VIP nanny, Tash was also amazing, a true baby whisperer (recommend)... All in all a good holiday and will definitely consider VIP again!

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  • Excellent

    Harry and Sam Loxton 14 Mar 2015

    Stayed Mar 2015
    We had a fantastic time with our chalet host, Tom. He had great knowledge of Val d'Isere - places to ski during the day and the most popular bars in the evenings. The food was fantastic, along with the atmosphere of Alpen Lodge. We had a great time. Thank you to all staff of the Alpen Lodge.
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  • Holly is amazing!

    Lucie Eckhardt 14 Mar 2015

    Stayed Mar 2015
    We've just finished a weeks holiday in Juniper suite. Chalet is fab, food is amazing and Holly was the chalet hostess with the mostest. The guys on the concierge are very knowledgable and gave us some great suggestions for lunch. Would highly recommend VIP - hopefully we'll be back again soon!
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  • Ski holiday

    Graeme Kerr 14 Mar 2015

    Stayed Mar 2015
    Our chalet maid Katie was excellent, and manager Murray has been really helpful as well. Both nannies were excellent. The kitchen was tired , bedroom carpets were a bit dirty tired, over hot and had several maintenance issues including lightbulbs being out. The food was good, but very similar to last years vip experience and it is easier for the staff when there is two to prepare. We are also slightly disappointed that as a party with five toddlers we did not have enough plastic crockery, towels, and most importantly, beds.
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  • Amazing staff and excellent food

    Christelle Cavaye 14 Mar 2015

    Stayed Mar 2015
    It has been an amazing experience, the staff Will and Ethene have been awesome hosts, they are very confident and friendly. I really felt it was a proper holiday we had a driver and we neednt worry about anything everything was provided and available. Id definitely recommend the VIP ski experience.
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  • Family holiday

    Sam Cheshire 14 Mar 2015

    Stayed Mar 2015

    Awesome week

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  • Brilliant holiday!!

    Stephen Hill 14 Mar 2015

    Stayed Mar 2015
    The staff are fantastic. Chalet is amazing for ski in/ski out.food is exceptional! Cannot recommend it enough...great holiday!
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  • Chalet oak

    Katie Loxton 14 Mar 2015

    Stayed Mar 2015
    We have just finished the most amazing week in val d'isere in chalet oak with our incredible chalet host Tom. The chalet was immaculate, so comfortable and Tom cooked the most delicious meals every night, and made sure we didn't have to worry about a thing. From our ski hire, to reservations, ski lessons and spa bookings Tom recommended the most perfect places and we didn't have to worry about a thing. I would definitely recommend this chalet to anyone, amazing location, amazing food and amazing company, thank you Tom!! If we ever come back to val d'isere we will definitely be coming back here!!! Katie :-)
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  • Fabulous!!!!!

    Robert Forster 14 Mar 2015

    Stayed Mar 2015
    What a wonderful skiing holiday. The chalet was warm and well appointed, and the hot tub was amazing after a day's skiing. Will and Athene were wonderful hosts, best we have ever had! - well done both for all your hard work and beautiful cooking. Nothing was too much for them, and they always helped with any requests. We will definitely be back again!! Anna and Rob xxx
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  • Glasgow gays + 2!

    Lesley-Ann Somerville 14 Mar 2015

    Stayed Mar 2015
    Hosts-Anna and Matt were brilliant. Food excellent. Breakfast, cakes and dinner fabulous. Very attentive. Nothing too much trouble. Food always on time. Very good portions. Good storytellers. Friendly. Keen to interact with us and joining in games. Enjoyed the daily notes and fact of the day. Highlights of food - raspberry soufflé, beef teriyaki, chicken, cakes and pancakes. Enjoyed the chilli roulette chocolate pot game. Chalet good location and very clean The following could have been better :- A teapot! The resort - connecting up of the different ski areas the hot tub- no external view & fully functioning (only 1 seat had bubbles) The shoe smell in the boot room! The ensuites were too small & not natural light
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