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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • What a trip

    Edward Clare 02 Jan 2016

    Stayed Dec 2016
    From the start to the end of our ski holiday everything went to plan. We received fantastic 5 star service from our chalet hosts Fergus & George. I would recommend VIP to all my friends and family.
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  • New Year's Eve Week 2015 - La Petite Ferme

    Nick Hurran 02 Jan 2016

    Stayed Dec 2015
    First time for us with VIP. Don't quite know how it took us so long to discover this quite outstanding ski company. The Quality of the Chalet exceeded every expectation and the staff are just superb. It's difficult to write enough praise in a way to avoid the reader saying the MD must have written this himself. 8 of us, family and friends, were lucky enough to spend a week being utterly spoilt by hosts Ted and Sophie. Spotlessly clean, amazing cakes, Linen, Champage and catering that would make any restaurant proud. Honestly, As I say, Outstanding. Nick and Michele.
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  • Guest Review

    T M 02 Jan 2016

    Stayed Dec 2015
    Very enjoyable ski holiday with very pleasant and helpful Chalet staff Matt and Briony. I would have liked the bedrooms to have been larger but clearly that isn't easy to change! The Chalet food was very good but the house wine was not up to the standard I'd have expected from a holiday of this category hence we spent extra on upgrading to some better wine which was reasonably priced.
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  • We love Rob and Sam!!!!

    Harry Walker 02 Jan 2016

    Stayed Dec 2016
    SAMs cooking is incredible!!!! (Chocolate and caramel tart...amaze balls!) Chalet is beautiful, all the meals are so yummy & the banter is real. I can honestly say that the service and quality in the chalet is in the upper echelon and will be impossible to match. One thing I look for in ski holidays are mighty fine hair doos and I must say they got some outstanding hair cuts in chalet kaila. Also I must say the new addition of a coffee machine was a fine addition. We will be using them again because as they say in Brighton they are what you want in your sandwiches.
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  • Fab New Year

    A C 02 Jan 2016

    Stayed Dec 2015
    Lovely New Year in Val d'isere. The food and chalet service were both excellent.
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  • Great staff and chalet even with the conditions

    Laura Tills 02 Jan 2016

    Stayed Dec 2015
    Fantastic holiday in a fantastic location with wonderful staff, shout out to Christen, Alastair, George, Laura (despite concussion), Julian (with a hole in his leg) and Steph for looking after us so well all week! Offered liftsto wherever the snow was every day to make up for Les Gets being a slow start to the season's snow...nice food, and all the stops pulled out for a fun-filled James Bond New Year's eve party!
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  • Gough and Daniels New Year 2015

    Monica Daniels 02 Jan 2016

    Stayed Dec 2015
    Rich and Tamsin were excellent hosts, thoughtful, friendly, fun and helpful. The food was of a high standard and they have kept the chalet in very good order. The disappointment for us was in the standard of the chalet itself. The sitting room is small and dark with no view, the sofas ugly, uncomfortable and inadequate for nine let alone ten guests. The tiled floor is unwelcoming and the red cowhide rug is ghastly and tired. Refurbishment is vital. The fire is difficult to start and keep going and some decent kindling as a minimum is needed. In a chalet for ten, there should be at least two double bedrooms and having to push beds together isn't really on. Having the layout as such that you can't open a window in four out of five of the bedrooms isn't acceptable and in the other one, you can't leave the window open if you are not in there as a path runs just outside. The mattresses are old and everyone has found them uncomfortable. Our sense is that VIP runs this chalet on a very tight budget, examples being the non replenishment of the toiletries and the size of the cooked breakfast which is insufficient prior to a full day's skiing, non alcoholic drinks and beer having to be paid for - especially at meal and canapé times, when there are almost always going to be children in the chalet, and only two logs left out for the fire each night. On the chalet hosts' day off, in previous holidays other companies give some cover, particularly in the morning to clear the previous night's dinner and breakfast. On the positive side, Laurent Perrier three times has been very welcome. This signals the standard that VIP is trying to maintain but all these other things undermine this. The location of the chalet is fantastic.
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  • The amazing holiday........

    Amelia Goodberry 02 Jan 2016

    Stayed Dec 2015
    Cosy chalet, authentic hot tub, so we'll looked after by host with delicious brekkie, afternoon tea and supper......faultless really.....perhaps a bit more snow!?
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  • Excellent all round

    E G 01 Jan 2016

    Stayed Dec 2015
    Fantastic location on the slopes just metres from the ski school meet points - made the holiday, with 4 kids, so much easier. The chalet was excellent - had everything we needed and views out onto the piste. Our chalet host was great -he took a lot of care to make sure food plans would work for all the family and was very flexible. The food he made each night was delicious- I would have been happy to have the same in a good restaurant. We also had an excellent nanny for our 1 year old -arranged through VIP. She entertained him brilliantly along with his 5 year sister when she wasn't skiing - as well as cooking great lunches for them. All in (despite a lack of snow!) we had a great 5 days of skiing in an excellent chalet with everything working smoothly: flight, transfers, chalet, food, childcare.
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  • Wonderful Christmas

    Dee & Alex Jones 01 Jan 2016

    Stayed Dec 2015
    This was a last minute swap offered by VIP. We were due to go to Morzine but there was no snow there.. It turned out to be a very lucky swap. The VIP staff throughout were excellent, our chalet hosts Ferg and George were exceptional attending to all our needs, whenever and whatever they were. Well done guys, with all the food and in particular the Christmas dinner. This included an ice pack for a pulled calf muscle. This all made our first Christmas away from home a delight. We were also very fortunate with the other guests that we shared the chalet with. We will surely consider a VIP ski trip in the future.
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