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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Chalet hosts with the most

    Deborah Burkitt 02 Jan 2016

    Stayed Dec 2015
    Our chalet hosts Liam and Ben did an amazing job of looking after us and our kids. They were happy to change things to suit the kids Agreed our chalet hosts were awesome and really made the week for us particularly as the snow wasn't great. Nothing was too much trouble and they were very helpful with our kids who ranged in age from 3-6. Meals for the adults were also great very high quality. As good as we had in a previous chalet where one host was a professional chef. Attention to detail was excellent. Hosts also went out of their way to help booking restaurants for chalet night off and helping with carrying ski gear when we transferred to the bus each day and even booking us free transfers up to where the snow was which was hugely appreciated and well above and beyond the call of duty! Chalet location and quality was also good although rooms a little cosy but on a European ski holiday that is to be expected very central and easy access to ski bus and cable car. All in all a great holiday and we will definitely be booking to come back but will go for February when it is more snow sure.
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  • Alastair

    Anon - 02 Jan 2016

    Stayed Dec 2015
    Alastair is the best host in the whole of the French alps with great taste in music.
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  • A brilliant experience from beginning to end

    Sarah whiting 02 Jan 2016

    Stayed Dec 2015
    Fantastic accommodation and service with nothing too much trouble from all VIP staff. We particularly loved Kieran - professional, personable, a great chef and super hard working. Resort is fantastic and probably one of the best holidays ever. From my son, William, 7, "definitely the best holiday ever."
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  • Leman in La Plagne

    Lady Sara Smith 02 Jan 2016

    Stayed Dec 2015
    Excellent accommodation. Fantastic food from Anna (from VIP), with great flexibility around Paul's special dietary requirements (no red meat) and Alison's and Sara's passion for canapés and Champagne. Anna was super helpful around every reques, including a lot of patience with breakfast stragglers. Great week.
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  • Fantastic stay, wonderful hosts & a great chalet!

    Holly Thomas 02 Jan 2016

    Stayed Dec 2015
    I stayed here with 12 friends for a week! The chalet is in the most amazing location with a ski in and ski out! George and Ferg our chalet hostesses were wonderful, they were so helpful, cooked delicious food, friendly and were fantastic company over the week! The chalet is close to lots of awesome bars and restaurants. I thoroughly recommend staying at VIP chalets and definitely ask for George and Ferg as your chalet hosts!
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  • Outstanding

    Emelia Shippey 02 Jan 2016

    Stayed Jan 2015
    Although there was not much snow the pistes managed to hold their own. Everybody was so welcoming. The chalet hosts especially, the food was amazing, they were very kind, fun and talkative, useful calling concierge - which was wonderful! The drivers were very chatty and chirpy, they were helpful carrying skis and poles to and from the chalets and pistes.
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  • Terrible snow....amazing holiday

    Shay Obrien 02 Jan 2016

    Stayed Dec 2015
    Worst snow in years....who says there is no global warming. However the whole staff at VIP shone. They could not do enough to run us around and take us to the snow daily. Regarding the Lodge. Fronted by the enigmatic Cameron, together with Lottie who worked her tail off to make the chalet tick like a Swiss watch. What a team! The whole experience really was VIP. Only recommendation would be to arrive and leave with a door to door drop off rather than the 5 or so minute walk to and from the coach. Would recommend the experience and will use VIP again.
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  • Great holiday, terrible snow!

    Francesca Allard 02 Jan 2016

    Stayed Dec 2015
    The food was amazing every day (Katie's a genius) and the staff were really nice and helpful. Thanks for a fantastic week!
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  • What a fantastic way to spend New Years

    Riah Scott 02 Jan 2016

    Stayed Dec 2016
    I have loved it here from the first time we walked into our chalet and met Furgus and George right up to the time we left. Great food, clean rooms, great hosts. I haven't been well whilst here and George and Furgus have just been great to help me in every way. Thank you so much for a fantastic holiday.xx
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  • A thoroughly relaxing holiday with two small children in tow - AMAZING!

    Emma Holden 02 Jan 2016

    Stayed Dec 2015
    Cameron and Lottie have been such fantastic hosts. Nothing has been too much trouble from our late arrival due to fog at Geneva (cup of tea delivered in an instant!) through to making our kids chuckle when grumpy and shifting tea time to suit their routines better. As a shared booking with another family we didn't know before the holiday, both of them helped to get the conversation flowing and were so welcoming to everyone. It's been a really pleasure getting to know two delightful young people who have been great company. The food has been marvellous too. Such a treat every evening to look forward. I need to steal the recipe folder! Lara was a super nanny and both boys had fun all week. Our eldest (4) found the ESF children's garden lessons lots of fun. The lack of snow hasn't been too bad as Avoriaz has been fun and the snowfall later in the work has improved things. We are very envious of those arriving tomorrow as we leave with all the snow forecast over the next few days. VIP have been great with lifts etc. so it really hasn't been too problematic. I've completely chilled out and going back to work next week is going to be even harder as a result of the exemplary service and care and attention we've received. Thank you for an amazing week Cameron and Lottie! We hope you have a great season and who knows, we may see you when we come back at Easter! The Holdens x
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