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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • It's Snowing!

    Kerry Avison 16 Jan 2016

    Stayed Jan 2016
    A great atmosphere created by the staff who work tirelessly to look after your every need and are always there to sort out any issues or just a friendly chat. The Pool & Steam room sorted out the aches and pains and beer pong made a group of strangers the best of friends. We'll be back!
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  • VIP Ski nailed it

    Matthew Hagan 16 Jan 2016

    Stayed Jan 2016
    Cracking. Even the transfers (flights + pickup) were the smoothest I have experienced. Resort rep and drivers were all exceedingly friendly and keen to help. Chalet hosts (Briany, Matt and Adam) were incredible. As a veteran of many trips to many chalets, this team takes the prize as the best. The company oozes competence. Brilliant chalet hosts.
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  • Superb customer service

    Richard and Ann Dover 16 Jan 2016

    Stayed Jan 2016
    Great chalet with all the bells and whistles, but it was the hosting and support that made the stay exceptional. The food provided was excellent with variations happily provided to cater for all tastes and fussy children. The service from the chalet hosts was attentive and facilitated around our schedule. The concierge provided excellent service and prompt transport for the variety of skiers and non skiers within our party, watching them in action fielding a vast array of both reasonable and slightly less reasonable requests was a lesson in diplomacy! Every staff member we met were courteous and seemed genuinely interested in our wellbeing and providing us with the best holiday they could. I would be very pleased if my children show an interest in becoming VIP hosts as they would learn a great work ethic and superb customer service. Thank you
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  • VIP SKI WIN X-FACTOR!

    Ray Lewis 16 Jan 2016

    Stayed Jan 2016
    Xcellent Chalet Xcellent Staff Xcellent Room Xcellent Food and Wine Xcellent Transfers Xcellent Service Xcellent Company VIP SKI get my vote every time!
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  • Amazing holiday with fantastically helpful and professional staff in a wonderfully located, cosy chalet

    Heather Sullivan 16 Jan 2016

    Stayed Jan 2016
    Kate and her team have made our holiday an exceptional experience. The chalet is a pretty, quaint Alpine 'cottage' in a beautiful and convenient setting which is made extremely comfortable not least because of the unobtrusive hard work and professional commitment of the staff including Chris, the very, very talented chef. Hospitality has to be a key mantra of VIP SKI from the second you meet staff (Henry) at the airport to the early morning cup of tea, cooking almost anything for breakfast, après ski tea (including gluten free cakes for one of our party), bubbly and canapés ahead of dinner, wonderful, tasty and relaxed three course dinners, cheese, drinks, coffee, mints and a friendly farewell at night. Superb! The staff put a lot of effort into ensuring a sense of comfort, relaxation and personal attention which really stands out. The drivers offer lifts to and from the village and a shuttle service should you not want to use the ski in and ski out option which really IS on the doorstep. A massive thank you to Grant who drove us around the village until we found nappy pins to fix a zip on day 1! Ooh, mustn't forget to mention....the hot tub is brilliant too. So, we think that Chalet Pierre has been amazing, wonderful living space in a pretty village with lots of skiing, but most of all, a big thank you to VIP SKI for the holiday experience that they offer and to Kate, Chris, Becky, Alex, all the drivers and the resort team for offering exactly what we wanted. Superb! Thank you.
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  • Fabulous week of skiing

    Sarah Marsh 16 Jan 2016

    Stayed Jan 2016
    This is the fourth time we have been on a VIP ski holiday. We were really impressed by our whole weeks experience staying in Aspen Lodge. Theo did a fantastic job in being our host including changing afternoon tea into a savoury delight at our request. He was incredibly flexible in making sure that both the environment and the menu met our family needs, he is also super nice. The apartment is really lovely with the added bonus of a hot tube. It would have been great to have had some lighting either in the hot tub or on the balcony for safety. Everyone at Aspen Lodge were delightful and really helpful and we loved the relaxed vibe in the shared area including the on tap beer, wine and coffee. Our only comment is that it was quite cold which meant that we didn't linger long after skiing!
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  • Ski week

    Neil Mccrossan 16 Jan 2016

    Stayed Jan 2016
    Much delayed flight but no fault of VIP who did all they could to apologise and compensate. Great location, excellent apartment. Could not fault hosting by Beckie. Great attention to detail and very good food. All the staff were great.
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  • Great start to the year

    Alyssum Sturt-Scobie 16 Jan 2016

    Stayed Jan 2016
    The employees at Altitude Lodge rally care about the guests and nothing is too much, even with a lactose intolerant veggie who occasionally eats seafood! (not me). I don't thnk it's a start of season enthusiasm, I think these guys genuinely care about us having a great time. And whats more they openly say how great their employer is! Well done VIP ski. Only improvement I would suggest is to re jig the menu, chef is trying hard to be creative and 'cheffy' but it's a little one dimensional and overly complicated combinations make the prep and delivery more difficult than it needs to be. Absolutely a great week, the team headed by Laura (who mucks in as well as manages - leads by example), has made us all feel very welcome, relaxed and cared about. Thank you VERY much.
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  • Awesome stay!

    Sandra Biesalski 16 Jan 2016

    Stayed Jan 2016
    Great lodge, a very special thanks to Chris & Charlie who have done their very best to make our stay as great as it was - thanks a bunch, guys, you were awesome!
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  • Guest Review

    Louise Hagan 16 Jan 2016

    Stayed Jan 2016
    Wonderful chalet hosts Matt,Briony and Adam made sure that we had a holiday to remember. They were superb. VIP chalets should be very proud of them. They went way above the extra mile . They made us feel so welcome from the start to the finish of our holiday ,nothing was too much bother for them. The chalet was lovely,comfortable and very clean. Food was great. Also all the VIP drivers were very helpful We will definitely be back !!
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