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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Giulio Bianconi 16 Jan 2016

    Stayed Jan 2016
    Morzine is a great family resort with excellent skiing. The 3 of us had the chalet to ourselves but did not feel that this affected the service in any way. Ali and Gabe looked after us impeccably, catering to our 5 year olds varied and random culinary demands!!! They are obviously passionate about food and we looked forward to all our meals. Both hosted expertly, imparting local knowledge and stimulating general discussion.
    Read more…
  • Excellent skiing holiday

    Katy Shorten 16 Jan 2016

    Stayed Jan 2016
    Despite some difficult skiing conditions at the beginning of the week the all round experience was excellent. Lovely food, great service, and a fun resort, and when the sun came out lovely skiing!
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  • Outstanding!!!

    Petra Chandler 16 Jan 2016

    Stayed Jan 2016
    Thank you for an amazing holiday! Every detail was exceptional. We feel as though we have been genuinely looked after, on a daily basis by our chalet host Mat, and in general by the staff before we travelled and whilst in resort. Our nanny Ally was truelly brilliant and we couldn't have asked for anyone more lovely to care for our children!
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  • Great holiday great team

    Steve Udberg 16 Jan 2016

    Stayed Jan 2016
    Excellent accommodation, fantastic food, friendly helpful and professional staff who went the extra mile. Enjoyed the ski hosting hugely and the guides Chris, Marc, and Matt were fantastic. The VIP team is a credit to the Company and I would definitely come again. Thank you VIP for an excellent holiday.
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  • Big Evans Family

    Celia Evans 16 Jan 2016

    Stayed Jan 2016
    The experience started from the moment we got on the bus with complementary snacks. AttentIon to detail was top class. Nothing was too much trouble. Emma and Scotty cooked amazing food- and coped with all the dietary requirements. The rooms downstairs and room 1 have plenty of room. Rooms 2 ,3,4 & 5 are a bit cosy. Storage for both people is a bit difficult to access. Overall a fantastic chalet in a great place. thank you VIP
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  • Another amazing VIP holiday

    R Reid 16 Jan 2016

    Stayed Jan 2016
    Thank you to Yas for an amazing holiday. From the moment we arrived she looked after us excellently. The food was fantastic and we were always greeted with a smile. She was brilliant with our daughter and took time out to play with her regardless of how busy she was. The chalet was lovely and the location great. Thank you for a great week :-)
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  • Lots of snow, great service and a wonderful family holiday

    James Dixon 16 Jan 2016

    Stayed Jan 2016
    VIP ski deliver a stunning service again. Third time in the Aspens and the team make the stay very special. Holly and Rachael couldn't do more for the adults and the little ones in our group. No task was too much for them both and this really made our week very enjoyable. Special mention must go to Rachael who made our little one (17 months) so happy with all the trips out and games. This makes for a very really relaxing time for the whole family. We had a week of snow, snow and more snow, making for some of the best ski conditions seen in years. The only slight blemish was thanks to British Airways, delays and a farce of epic proportions at Gatwick meant we were significantly delayed inbound which was far from ideal with little ones. All in all, VIP delivered what they promised, an outstanding service in a stunning location.
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  • VIP by name, VIP by nature

    Louise Crane 16 Jan 2016

    Stayed Jan 2016
    It was the first time in Zermatt for our whole party. We have thoroughly enjoyed our stay and were very pleased with our choice of VIP ski. The chalet's central location has been perfect for exploring the town, although it is a short walk to the slopes. The transfer from the airport was seamless; we appreciated the extra space to spread out on the coach and the small touches like the water and the fruit! Jack managed the transfer extremely well and gave us all the information we needed with regards to lift passes and the resort. Jack also led the ski guiding on day one which was appreciated as the snow was heavy so not ideal conditions for getting to know somewhere new. The set up of the chalet has worked perfectly and our hostess Claudia has been fantastic. We have thoroughly enjoyed the menu for the week and the chalet was always spotlessly clean. Every meal was delicious and the vegetarian food for one of our party superb. Thank you Gavin and your team for providing us with a fabulous holiday.
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  • Incredible service and staff

    J Hagan 16 Jan 2016

    Stayed Dec 2016
    An amazing holiday in Val D'isere, made all the better by the service and staff at VIP. Matt, Briony and Adam were brilliant throughout the week, cooking delicious dinners for both adults and baby! Always good humoured and happy to help, they made the holiday 5 star. The rest of the team at VIP were equally great, Will was an attentive chalet manager and the drivers were always cheery and happy to help at the end of a long day. All round, one of the best skiing holidays we've had - can't wait to do it all again next year!!
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  • Awesome!!!

    James and Jennifer Charlesworth 16 Jan 2016

    Stayed Jan 2016
    Never stayed in a chalet before and have had an amazing holiday skiing with our friends ! Can't wait to come back for another stay it's been incredible - Josh and Molly have also been fantastic and fun hosts making the whole experience very special :D
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