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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great place to stay, great staff and great food!

    Richard Barker 25 Mar 2025

    Stayed Mar 2025
    All in all everything about the trip to Bearlodge was great. The staff were super friendly professional and attentive and a room enjoyed a fantastic view out onto the slopes. The pool and other facilities were great and the food and wine was excellent. Will be there again in the very near future.
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  • Excellent

    A W 25 Mar 2025

    Stayed Mar 2025
    Our holiday in Les Arc was excellent from start to finish. VIP are a first rate company delivering a 5* holiday. The ease of contact with the U.K. office made all pre holiday planning easy with help organising child care, lift passes etc. In resort our chalet apartment was perfect in all respect, our chalet host Cam looked after us fantastically and went above and beyond on many occasions to help us. His cooking was exceptional! Finally the childcare on site is first class, the toddlers in my group were very happy in Bear Cubs where they enjoyed fun activities inside and out. The Nannie’s looking after the children were very kind, caring and enthusiast.
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  • Smooth, fun, and yum.

    A P 25 Mar 2025

    Stayed Mar 2025
    Great experience, with seamless pickup, transfers, getting setup with all our gear. They even had a satellite ski shop at the chalet area to pick up all our gear just a few steps away. Good and chalet hosting from Evie, Robbie, and Freya was amazing, and who could not be spoiled rotten by coffee delivered to our door each morning! Facilities and BV5 with access to the pool, 2 saunas, a stream room and tub meant we were able to relax and never have to be worried for crowded facilities. Finally, Ollie and the whole concierge team made getting information, fixes, and reservations just a what’s app away, really nice benefit thank you!
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  • Great second visit to Bear Lodge

    Will Elson 24 Mar 2025

    Stayed Mar 2025
    After enjoying Bear Lodge 2 years ago we returned with old friends and had another fantastic time. The booking process and holiday arrangements were excellent as before and we felt well looked after by VIP from airport pickup to departure. Bear Lodge was as we remembered. The rooms were comfortable and well equipped, the food was great and the staff were so friendly and helpful. We were lucky with the snow and weather so were able to make the most of all the skiing in Les Arcs. A return trip is very likely.
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  • Another incredible week

    Leanne Allison 24 Mar 2025

    Stayed Mar 2025
    VIP never disappoints that’s why we keep returning. Thankyou for making our week so special. Robbie and Evie were excellent chalet hosts and kept us very well fed and looked after!! We had an amazing group in our chalet. The snow was good and weather fantastic. We could not have asked for more. We will keep returning! Thankyou VIP for excellent service!
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  • Best of all Worlds

    Sarah Watson-Hall 24 Mar 2025

    Stayed Jan 2025
    Friendly, helpful, and attentive staff. The food was excellent, loved the ability to choose the day before and the cheeseboard every night. Wine was good and the chef also made fabulous compote for breakfast, and onion config chutney for the cheese (both recipes requested!) Super comfy beds and excellent showers. A Concierge & ski boot waiting WhatsApp service were really handy. Used the cinema room a couple of nights which is a nice touch, plus allowed all the kids to congregate during adult dinner. Reply couldn't fault Bear Lodge. Whether you have kids, a CF couple, groups, Bear Lodge works. You get the best of a catered chalet with the perks of a hotel. Absolutely we will be back. Thanks Team Bear Lodge for a magic stay!
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  • Excellent week!

    Jenny Kennedy 24 Mar 2025

    Stayed Mar 2025
    Just home from a fantastic week in 2140. Everything went very smoothly from start to finish! We were allowed onto an earlier bus from Geneva than we had booked which saved us waiting around. Transfers in both directions were very smooth. Charlie, Antonia, Adam, Katie and Jess all were all brilliant - nothing was too much trouble but they were not overbearing at all. The chalet itself is unbelievable - definitely the nicest we have stayed in and its location is literally on the piste. Thank you for a great week.
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  • Mimi was the best

    LJM Thompson 24 Mar 2025

    Stayed Mar 2025
    This was our third stay in one of the Bear lodge chalets and it was the best yet Excellent chalet and facilities Mimi was a wonder with her excellent meals , afternoon cakes and sparkling personality . I should also mention Honor who made a fab birthday cake for 2 of the chalet guests . It was much appreciated The chalet was clean, spacious and comfortable with a generous seating area with great views The only downside was that not all the facilities in the Wellness centre were in operation every day after skiing . Not sure if it was due to human or electrical malfunction . Thank you to Neil for ensuring the sauna was working on our last day. This was the only reason I couldn’t give 5 stars Otherwise another great stay with VIP
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  • Ski Holiday Dream

    Libby S 23 Mar 2025

    Stayed Feb 2025
    We recently stayed in Suite Natsu with our host supreme, Will, ably helped by Georgia on his days off, looking after our adult family. Bear Lodge is ideally situated a little apart from the centre of the village 1950 right beside your choice of lifts (50m). From the ease of transfer to and from Geneva, the priority service from the bus being a chalet guest, to meeting Will who was just brilliant and his easy chatty personality, a wealth of info re best runs, eating his delectable food - we skied all day without eating lunch and then snacked on his afternoon tea prior to saunas and steam room, then on to cheese platters and a 3 course meal before falling in to bed and then repeat the next day. We came from Australia and have skied in France multiple times and have to say we fell in love with 1950 and Bear Lodge Chalets. We cannot recommend highly enough and if you’re lucky enough to have Will as your host you will have the most amazing week.
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  • Graham Bells Week at Bear Lodge 2025

    Robert Jackson 23 Mar 2025

    Stayed Mar 2025
    VIPs Graham Bell's week at Bear Lodge 2025. From the moment we were met at the airport, the magic began!! Bear lodge is as good as it gets in the Alps. Quality all the way, ski in ski out! Fabulous food with a wonderful offering of wines. Graham Bell is a true gentleman, he brings a dimension to a ski week, that only he can, Ski Sunday and 5 Olympic Games experiences! Are priceless! Being able to Ski with Graham is as good as it gets for any keen skier! A big thank you to all the staff at Bear lodge, and a bigger thank you to Garath from VIP Ski and of course Mr Graham Bell for making this a truly fabulous week. Robert & Edyta Jackson
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