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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Very good but could improve in some areas.

    Katie Dickson 29 Mar 2025

    Stayed Mar 2025
    We’ve had a great holiday and would definitely come back, however there are some areas that could be improved upon. Not enough variety in the evening menu, sometimes the food was a bit too cold and (notably at the beginning of the week more so) the food was slow to come out. The house keeping could be improved upon. The room was dirty by the end of the week. It had not been vacuumed all week - neither had the corridor areas. The daily housekeeping was very minimal. The kids/pj club has been brilliant - our 2 boys have loved both and the front of house staff are first class.
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  • A faultless holiday

    rachel cooper 29 Mar 2025

    Stayed Mar 2025
    From the moment we arrived in our chalet and were met by our host Harry it was clear this was going to be an exceptional stay. The accommodation exceeded our expectations in every way. The modern clean design of the anpar and the airy spaciousness made it a really pleasant place to return to every day after a full day’s skiing. Harry looked after us exceptionally well: so calm and organised. Everything ran so smoothly from serving up 3 delicious meals a day, tidying up after us each day and generally being around to give advice and chat. As a large group he had plenty to do but never seemed flustered or overwhelmed. We shall definitely be booking to come again on account of this perfect week.
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  • The Perfect Family Ski Holiday!

    Charlotte Armstrong 29 Mar 2025

    Stayed Mar 2025
    Bear Lodge in Arc 1950 literally ticks all the boxes for a luxury, yet fun and relaxed family holiday! The accommodation is comfortable and well laid out and the location is second to none. The staff were very friendly and couldn’t do enough to help. Excellent facilities and delicious food and drinks rounded out the whole experience. We would whole-heartedly recommend VIP Ski and Bear Lodge to anyone and look forward to returning again next year!
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  • Fantastic break!

    Tina Baker 29 Mar 2025

    Stayed Mar 2025
    We all throughly enjoyed our break at Aspen. Special thanks to Lottie who was a fantastic host and the concierge team. We booked last minute and all was seamless!
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  • Our stay was *chefs kiss* perfection!

    A P 28 Mar 2025

    Stayed Mar 2025
    Honestly, I couldn't have asked for more during our stay at Bellevarde 5. The property was beautiful and very well located for ski-in, ski-out as well as a short walk to town. The spa area was unbelievably nice and we used it every day. We were impressed with how soundproof the rooms were, and were able to sleep soundly/comfortably. The staff (Ollie, Robbie, Evie, Freya) were professional, prompt, helpful and went above and beyond - not a detail was missed! The VIP experience was seamless - from airport pickup, gear rental and passes, everything was easy peasy. The pickup from Le Daille and WhatsApp concierge were also incredibly useful. Special shout out to Freya and Robbie, whose cooking and presentation was beautiful, and as a self-described clean freak, I must say that they did a phenomenal job cleaning the place everyday. They really worked well as a team together and we wish them the best! Can't wait for our next VIP ski stay. <3 A&A
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  • No 4 Aspen Lodge

    Daniel Forster 27 Mar 2025

    Stayed Mar 2025
    We had a great ski trip! Holly was a brilliant chalet host - attentive, friendly and great cooking. The lodge was brilliantly positioned
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  • Fantastic 3 day ski break with friends

    Nick Thomas 27 Mar 2025

    Stayed Mar 2025
    We had a brilliant holiday. Food and chalet were wonderful. All VIP staff were very friendly and professional. Holly was absolutely fantastic as chalet host a real credit to the company. Thank you all so much. We will definitely be back.
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  • Amazing

    Jackie Brassington 26 Mar 2025

    Stayed Mar 2025
    I would like to take this opportunity to thank the staff at VIP for making our holiday great. This is our 2nd time as a group with VIP. My third. The whole experience from the booking process to returning home is sleek and professional. Paddy and his team were both friendly and professional, nothing being to much trouble. The food was of high standard and plenty of choice, along with the wine. The Concierge were friendly, helpful and prompt. One of our travellers was on crutches and they did all they could to help.
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  • Top Week

    Paul Hennah 26 Mar 2025

    Stayed Mar 2025
    Overall a great week that didn’t disappoint - from arrival to departure the whole team delivered topped off with a very memorable ski day with Graham Bell :) courtesy of Ski VIP. Perfect location ski in ski out & handy ski hire provided within the hotel.
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  • Above and beyond

    Yvonne Russell 26 Mar 2025

    Stayed Mar 2025
    A fantastic chalet with a team who work seamlessly to provide you with everything you need to make your stay relaxing and comfortable. Having a food allergy my needs were discussed and accommodated for . Thank you Paddy, Eli and Clarissa for the wonderful food and Hetty, Archie and Kian for making our stay so special.
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