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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Exceptional Service and Unforgettable Snow!

    David Sainz 19 Apr 2025

    Stayed Apr 2025
    A beautiful ski-out hotel with friendly and exceptionally professional service from every staff member. They always greet you with a smile and go the extra mile to ensure your happiness. We were also treated to a memorable snowstorm during our stay. Thank you!
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  • Chalet Koda

    Kirsty Harrow 18 Apr 2025

    Stayed Mar 2025
    The whole experience with VIP from start to finish was excellent! The communication before we went on holiday was great and changes that we had to make just before going to Les Arcs were dealt with very well. Once arriving at Bear Lodge we were very impressed with all the facilities and the hotel itself was very well maintained. Our chalet ‘Koda’ was very spacious, clean and comfortable. Sol our chalet just could not have been any better; he was excellent at his job and really made our stay. The food was delicious and Sol was very flexible in catering for our children. We loved the resort and will definitely be back!
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  • Another Great Family Holiday

    James Dean 15 Apr 2025

    Stayed Apr 2025
    Our 3rd visit to 7 or 8 Club Bellevarde. We are a 3 generation party and staying in effectively our own hotel is just perfect. The Team looking after us worked tirelessly to make the holiday work and were really flexible on meal times, especially in catering for young children early. We really got the A Team this year. The best yet. Already booked for next year.
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  • Holiday

    H L 13 Apr 2025

    Stayed Apr 2025
    Millie and Marnie were great and nothing was too much trouble. Thank you. The food was delicious and the house was clean. The reason for one star off is the noise from the nightclub notwithstanding the double glazing. Finally it would be good to sort your outside lights that are on all night and let light in through the bedroom windows. Thank you though for a very nice week.
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  • Great hosts

    Jeremy Milward 13 Apr 2025

    Stayed Apr 2025
    Super hols, food was great; hosts were superb - no complaints. Poss a little more updates on snow and conditions...
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  • Looked after by Lara

    Samantha Coultate 13 Apr 2025

    Stayed Apr 2025
    Very good stay. Lara gave us lots of help and flexibility which we appreciated. She chatted naturally to us all but also gave us room as a family. A big thanks to Emma who stepped in for one day and was also fabulous
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  • Best ever

    Rachel French-Pepper 13 Apr 2025

    Stayed Apr 2025
    From setting foot into the resort to leaving. We have had the best experience!!! VIP you certainly fee Big shout out to Joe. Emily and poppy !!!! Amazing. People.
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  • The best staff ever

    Amelie Deane 12 Apr 2025

    Stayed Apr 2025
    James was a great cook and tom. All the staff were so welcoming and kind. Eddie Rosa and betty were very nice and very friendly
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  • Impeccable staff

    Josh W 12 Apr 2025

    Stayed Apr 2025
    James is the best chef!!!
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  • VIP delivered again

    P W 12 Apr 2025

    Stayed Apr 2025
    Amazing holiday in a fabulous chalet. All the VIP staff were brilliant from start to finish, amazing food and they looked after us all so well. Thank you
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