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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Lovely holiday in Suite Koda

    Lorna & Mark Huntington 29 Mar 2025

    Stayed Mar 2025
    It was our first time in Arc 1950, we loved how easy it was to ski in and out of the resort, this was a game changer for us especially with two young children in tow. We have been looked after this week by Sol, we couldn’t have asked for a better chalet host. We did also have Georgia for a little bit and she was equally as lovely and efficient. Sol made sure that we had everything we needed and nothing was too much trouble. He kept the chalet clean and tidy and whilst he was here he was very discreet. Our two children went to Bear cubs and their designated nanny was Lucie. Lucie was very accommodating, she listened and acted upon the children’s needs. We had a few issues settling our eldest (4 yrs) into Bear Cubs but she did enjoy some of her time there. Our youngest (1 yr) had a great time and loved spending time with Lucie. I think it would be nice for the children and nannies to have a proper area where they could sledge and play in the snow safely. Lucie made beautiful cards with both children, I little memento to be kept forever. With reference to children’s ski schools we would have liked to have been offered a variety. We were slightly pushed into using ESF and whilst the ESF approach will work for some children it does not work for all. We sought out some lessons for our daughter with Supreme Ski after our she had a negative experience with ESF and she had a great time with Supreme. Everyone at Bear Lodge has been very friendly and welcoming and we have enjoyed our time here. Thank you.
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  • Bloomin Lovely

    Hugh Mawer 29 Mar 2025

    Stayed Mar 2025
    Absolutely flawless, the hosts were all super friendly and helpful, the chalet itself was lush and super easy to get to and from for the pistes, and the food was great.
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  • Amazing staff, thank you Grace, Archie & Elliot

    J H 29 Mar 2025

    Stayed Mar 2025
    Thank you enormously Grace, Archie and Elliot for your hospitality, generosity and warmth. You have all made our skiing holiday top tier as well as a memorable one. Thank you for all of your delicious meals, morning coffees and afternoon teas. I would definitely recommend VIP Ski to anyone searching for the perfect stress free ski holiday! Once again, a huge thank you and hopefully see you all soon!
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  • Angus made our holiday!

    Anna Cayzer 29 Mar 2025

    Stayed Mar 2025
    We have been fortunate to experience two family VIP ski holidays this year and they really are just amazing. The staff, facilities and the location of Bear Lodge is just incredible. Ski in, ski out really is just that! Les Arcs 1950 is just the best ski resort for families with superb runs for all abilities. There is however one very special mention that made our holiday absolutely awesome - Angus, our fabulous waiter. He really did make sure our every whim was catered for and is a thoroughly lovely guy. Thank you Angus and your skiing is just as good as you!
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  • Fabulous holiday

    B S 29 Mar 2025

    Stayed Mar 2025
    Firstly I cannot praise the staff enough, nothing is too much trouble. Hotel facilities have been superb, the spa is a wonderful way to ease the muscles after a great day on the slopes. The evenings have been spent with superb food and convivial guests and hosts.
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  • Fabulous Time with Fabulous Chalet Huns

    PLTC PLTC 29 Mar 2025

    Stayed Mar 2025
    Our hosts and chefs at Club 21Forty were 10/10 throughout. Adam and Charlie, our handsome and helpful hosts. Antonia and Katie, a dream culinary team. Jessie, bringing a fabulously fun holiday all together. Sure to be back for our fourth year in 2026.
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  • My 4 or 5th time at bear lodge we love it here

    Sian Banks 29 Mar 2025

    Stayed Mar 2025
    We love VIP
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  • Excellent in so many ways

    John McNulty 29 Mar 2025

    Stayed Mar 2025
    As a place for adults and kids to enjoy a ski holiday, there can’t be many better…
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  • Amazing loft host

    Caleb Houston 29 Mar 2025

    Stayed Mar 2025
    Emma was our host during our stay and she was very friendly and helpful. Would 100% recommend !
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  • Very good but could improve in some areas.

    Katie Dickson 29 Mar 2025

    Stayed Mar 2025
    We’ve had a great holiday and would definitely come back, however there are some areas that could be improved upon. Not enough variety in the evening menu, sometimes the food was a bit too cold and (notably at the beginning of the week more so) the food was slow to come out. The house keeping could be improved upon. The room was dirty by the end of the week. It had not been vacuumed all week - neither had the corridor areas. The daily housekeeping was very minimal. The kids/pj club has been brilliant - our 2 boys have loved both and the front of house staff are first class.
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