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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great week

    Rosie Frost 21 Apr 2025

    Stayed Apr 2025
    We loved the week skiing with Chemmy Alcott. She brought a whole new dimension to the holiday as she was super fun and helpful when skiing with her. All the staff in the chalet were extremely helpful and friendly. The hotel was clean and tidy, the food was tasty, and the location and facilities were great. The swimming pool was excellent. Only area for improvement would be to improve allergy control for the kids meals. As we had said in advance about our sons egg allergy but he was served lasagne with egg in it on the first evening resulting in him being sick in the night. The staff were very apologetic and were more careful the rest of the week but we did have to check every meal after that as they stopped doing the pre orders for kids halfway through the holiday. I felt that they were much more careful about the adult allergies in our group than the children’s. Some of the kids equipment that we had pre ordered wasn’t in the room so we had to ask for it when we got there (and then a second time when the first baby bathtub had no plug). Overall we did really enjoy the holiday.
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  • Ski week in Loft 3

    Oliver Dunford 21 Apr 2025

    Stayed Apr 2025
    The Apartment was lovely (third time visiting it) and chalet host George could not of been more accommodating. The meals were great and he went out of his way to help us and facilitate sharing dinner with our friends staying in the apartment block. The shuttle service is a great option too.
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  • Easter frolic

    Kevin Parcell 21 Apr 2025

    Stayed Apr 2025
    Fantastic break with friends and family at Chalet 2140, the service from landing to leaving was fantastic, nothing was too much trouble. The Chalet was very warm, sometimes too warm at night in the bedrooms so pack your shorts, some of the timings for the towel rails, boot driers and Sauna didn’t fit our schedule but the staff were fantastic and attentive in sorting this out. The hot tub and pool were a little cool at the start of the week but warmed up after a couple of days. The staff sorted out complimentary massages to compensate us for this inconvenience. The towels in the pool and Sauna area were always a little damp but useable. Food and drink was very good, great variety and plenty of it. Staff were brilliant and always at hand, great with the kids and knowledgeable on where to go and where not to go. Booking tables, sorting hire, lift passes, nothing was too much trouble. Look forward to returning soon.
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  • Easter Break

    JOHN MCVEY 21 Apr 2025

    Stayed Apr 2025
    We had a fantastic holiday! We felt well looked after and especially enjoyed the hosting and activities organised by Chemmy—she really made it special. The staff were always pleasant and welcoming. While the room was a bit on the small side, the excellent food and plentiful wine more than made up for it.
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  • Amazing chalet experience!

    Lucy Sloman 21 Apr 2025

    Stayed Apr 2025
    Our ski holiday with VIP SKI was incredible and a huge part of this was down to the amazing Avoriaz team including Imani (our chalet host), Holly (the resort manager) and Liam (logistics). From the moment we arrived they were welcoming, attentive and always one step ahead of our needs. Imani's cooking was consistent and delicious. She did a great job of catering to some dietary restrictions within the group. The chalet was very clean and we really enjoyed coming back to afternoon tea after a day on the slopes. Nothing ever felt like too much trouble. Imani & Liam were great at sharing their local knowledge with us and gave us some great recommendations of where to ski and stop for some lunch! Thank you for an amazing week.
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  • Wonderful chalet in a perfect location

    Victoria mackenzie 20 Apr 2025

    Stayed Apr 2025
    We had a wonderful week with our chalet hosts Max and Will. The chalet is amazing - super spacious and works well for two families. Fabulous views of the slopes too! Max and Will looked after us so well and were courteous and super helpful at all times. They were super accommodating of two of the children’s gluten allergies, rustling up brilliant cakes and meals every day. The chalet itself is part of a hotel so you have access to the facilities of the hotel including the pool and the cinema, which is great after a busy day on the slopes. It’s also ski in ski out with a great boot room on the ground floor, making it very easy to get the children ready and out the door, onto the slopes for their lessons. I really can’t recommend Penthouse Umka enough - we’ll definitely be back!
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  • World record snow

    Duncan Paul 20 Apr 2025

    Stayed Apr 2025
    Robbie, Grace and Tilda have all been wonderful hosts. They were welcoming and helpful throughout, and made for a fantastic stay. What also helped was a once in ten years snow fall which made everything in Val d’Isère magical - we loved every minute.
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  • PERFECT HOLIDAY!!

    Amelia Vitty-Roll 20 Apr 2025

    Stayed Apr 2025
    My experience at this resort was absolutely unimaginable! I loved all of the rooms in our apartment and the meals were AMAZING!! My favourite was the steak on Friday night followed by an apple crumble! Everything was so incredible, but nothing was as amazing as Lottie Green, our chalet host! She just always had a smile on her face, she was an absolute star at cooking and she was just super fun! She always entertained me and my sister when we were bored, aswell as cooking and talking to everyone else!! I would definitely say this has been my favourite holiday in my life! Thank you so much for this experience!!
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  • amazing!!

    f f 20 Apr 2025

    Stayed Apr 2025
    wonderful host with excellent food and service- the view from the chalet was beautiful
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  • Easter trip

    Rob Jones 20 Apr 2025

    Stayed Apr 2025
    Holly was a great host, food was always excellent and she made a huge effort to make everyone feel comfortable.
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