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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Katie Jacques 24 Feb 2016

    Stayed Feb 2016
    Epic time great staff
    Read more…
  • It was amazing!

    Fiona Laws 24 Feb 2016

    Stayed Feb 2016
    If you are looking for luxury you are in the right place. The chalet girls are so welcoming and helpful and the food is fabulous especially the cakes. What a beautiful place to open the curtains to in the morning.
    Read more…
  • Red bull winter wonderland

    Phil Elson 24 Feb 2016

    Stayed Feb 2016

    Fantastic resort. The team were brilliant and full of character, always out to please the group. Thank you

    Read more…
  • Top end chalet

    Helen McGregor 24 Feb 2016

    Stayed Feb 2016
    Literally perfect location, ski in, ski out or a steady 10 minute walk to centre. Quality of food and drinks excellent, home made cakes at afternoon tea, pancakes at breakfast, choice of evening meal. Lovely toiletries, (aromatherapy associates) great shower, good hairdryer, no need to bring your own. Best of all, cup of tea in bed at your requested time from the 'nothing is too much trouble' chalet girls'. Fantastic experience.
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  • Redbull trip

    Mark Walter 24 Feb 2016

    Stayed Feb 2016
    Reall great stay with excellent company. The team at the chalet were attentive, professional and genuinely lovely. Thanks team Vip
    Read more…
  • Another great holiday at Boua

    Harriet Varley 23 Feb 2016

    Stayed Feb 2016
    Our 2nd year staying in Boua and it was as good as ever. Location and hot tub fantastic, just a shame there's no view. Tamsin and Rich looked after us wonderfully and the food was delicious. Used the driver service more this year and that mostly worked well. Booked our own ski hire and instruction so can't comment on the VIP Ski service in those areas.
    Read more…
  • Outstanding service!!

    Anna Woodward 23 Feb 2016

    Stayed Feb 2016
    I stayed at hotel montjola in st Anton for a week and I cannot fault the team there. My every need was catered for to the very highest of standards. The staff clearly work incredibly hard - always going the extra mile. The food was consistently outstanding and some of the best that I have ever eaten! During the week I was picked up and dropped off into town by the driver whenever I needed a lift - making access to skiing and the hotel facilities very accessible. Thank you so much for such a wonderful holiday, I'm looking to return again soon! X
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  • Fantastic Chalet. Fantastic Location.

    Elinor Johnson 22 Feb 2016

    Stayed Jan 2016
    Club Bellevarde was very smartly done out and the rooms were lovely and comfortable if a little 'cosy'... It didn't bother my husband and me but unless you're very much at ease with your holiday companion I'd think about that. It was great having the cold beer on tap and that excellent Nespresso coffee machine. The facilities adjoining the chalet were absolutely wonderful; we loved the sauna, steam room and pool - perfect when the weather was dreadful! The food was great, no complaints there at all. As always the chalet staff were totally attentive and nothing ever seems to be too much trouble. If I'm being picky I'd say that being in a larger chalet means that the staff are busy and have less time to bone up on local information and their knowledge of the resort and its workings was a bit sparse. The chalet manager and resort manager were much more helpful in these areas. Also on several occasions we were kept up at night because the hot-tub (which was under our balcony) was being used for late night partying. I'd suggest a lockable cover to prevent this. Over all we absolutely loved the holiday and will definitely return to this particular chalet. VIP are absolutely a 5* company and I ALWAYS recommend them!
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  • Great resort , chalet and service, shame about some of the other guests.

    D S 22 Feb 2016

    Stayed Feb 2016
    Katie and Scott were exceptional chalet hosts and they worked tirelessly to try to keep everyone happy. The chalet was warm, cosy and clean and the food was delicious and plentiful! Unfortunately during our stay they had to deal with some difficult guests and some very rude and challenging behaviour, especially at children’s mealtimes when parents were absent. They dealt with this with unbelievable patience and good grace. The location was excellent, with its piste-side location. The VIP bus pick-up from town was also very useful and efficient. Suggestions: Please provide enough seating in the living area for all guests in the chalet. Perhaps also establish some rules to allow adults to enjoy their evening meal away from unruly kids and their loud TV/screaming/karaoke sessions. Meals should go ahead at the scheduled time, and not be delayed for guests who are late back from town/ apres-ski.
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  • Guest Review

    Linda Stokes 22 Feb 2016

    Stayed Feb 2016
    Had a great time, the staff were exceptional and couldn't fault them. A few things that I felt could have been improved were as follows. Breakfast, more choice would have been good and maybe better communication, only found out on the last day that porridge was an option. Not enough fruit choice or cereal, only 3 choices when the 4th ran out. Peppermint tea also ran out and was not replaced. Would have much preferred a pot of tea or coffee on the table rather than having to help ourselves to warm water and a tea bag. Would have liked the option to have a decent coffee! Saw a machine but it was never offered as an option, the coffee supplied wasn't that great and just warm. Would have happily paid for it if it wasn't included! A bell on the bar would have been a welcome addition, as often stood waiting for someone especially after dinner or before 7.00 until someone came out. The food was really good and was very impressed at the choice and standard.
    Read more…

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