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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • First time family experience on the slopes

    sophie carmichael 22 Feb 2016

    Stayed Feb 2016
    Thank you for a great stay at Montjola. We all had such a fab time at St Anton and our two boys really enjoyed the skiing. The hotel staff were very accommodating, helpful, eager to help. Sophie was a star and Rachel was super organised helping us with trips out of the resort. The shuttle drivers were always there, never having to wait and really helpful with the boys who really enjoyed ski school. It was all very easily and accessible. The food was very good and diverse. Well done (as having done a season 20 yrs ago, I can assure you they got nothing to this level of catering...!) Clean rooms. We thought it was worth the reduced half term rate which we paid. I don't think it is justifiable to charge the original rate. All the best for the rest of the seaon. With thanks Sophie and Nick (and our two boys)
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  • great resort, chalet and conditions but disappointing fod

    tim gillbanks 22 Feb 2016

    Stayed Feb 2016
    resort and chalet great all travel worked smoothly all staff helpful and attentive as ever food was REALLY disappointing and a big step down from usual VIP standards
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  • Great Staff and Hotel

    Darren . 21 Feb 2016

    Stayed Jan 2016
    The staff was absolutely fantastic, very helpful - nice clean hotel. Recommend VIP ski, I would definitely book with these guys again.
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  • Worth it

    Rosamond Flynn 21 Feb 2016

    Stayed Feb 2016
    It makes a huge difference to your holiday when you have chalet staff to help with all the nuances that happen on a holiday, with wonderful small children in tow! It is the 2nd time we have been to this beautiful chalet, Val d isere is a fantastic resort. A huge thank you to Sophia and Will for being so accommodating, warm and "can do" with whatever we requested. And Meg the chalet manager what a cool girl and is a great manager. Use the in house massage services to Laura was proffessional, excellent and warm. I highly recommend VIP Chalets they are in a class of there own.
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  • As good as ever

    Lizzy Hill 21 Feb 2016

    Stayed Feb 2016
    5th year with VIP and still as good as ever. Matt and Bryony have been excellent hosts with nothing too much trouble. The chalet is lovely and the location for us great. Others may prefer to be right in the town but the minibus lift service was very useful so being out of the main town really isn't an issue. As for the resort and skiing it is one of the best. Food excellent and they were happy to provide an alternative if required. Will be using VIP again :)
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  • Nani Perotti Richardson party

    Ali Naini 21 Feb 2016

    Stayed Feb 2016
    This is our fifth year with VIP and fourt year at Alpes d,Huez. Great experience as ever. My only suggestions for next year are: Keep the ski in ski out path clear Consider putting in a movable room divider between the dining table and the TVs area (for when the adults are dining and kids are watching tv)
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  • Guest Review

    Ola Eriksson 21 Feb 2016

    Stayed Feb 2016
    Lucy and James were excellent hosts, great company, cooked delicious food and cared for all our needs through the week. We look forward to returning next year.
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  • Just what we hoped

    David Van Oss 21 Feb 2016

    Stayed Feb 2016
    Comfortable hotel, friendly and helpful staff, good food and excellent skiing - everything taken care of, everything went smoothly - just what we hoped when we booked at short notice.
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  • While your up ........

    David Whitmarsh 21 Feb 2016

    Stayed Feb 2016
    Our holiday in morzine exceeded our expectations. Liam was the perfect host, providing excellent food, great knowledge of the resort and cheerfully dealt with the needs of our family groups. His personable and genuine friendly approach results in a very relaxed chalet atmosphere. The chalet itself is a little tight for space in places but was spotlessly clean. It's location cannot be faulted and is ideal for the slopes and the town centre facilities. All in all a superb holiday and I would book again with VIP.
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  • Great week

    Claire Attwood 21 Feb 2016

    Stayed Feb 2016
    Scott and Katie are amazing hosts. They took very very good care of us. The chalet was spotless, fantastic food and brilliant service. We Had a lovely week and would absolutely come back. Thank you Katie and scott. Xx Max's aged 11, review to follow My birthday is in the 24 th Feb Kativill you have a gift of cooking and I will miss you amazing food and great ice cream xx scotvill I will miss your sha mixing hot chocolate with whipped cream and helping me getting the jacuzzi lid of you telling me of at throwing snow ball ( ice balls ) I will miss both of you so much and hope the wether is great for you snow boarding and skiing that was all from your DOG Max Xxxxxxxxxxxxxxxxxxxxxxxx
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