Get in touch

Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.

Enquire and Book Now

Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

10881 - 10890 of 15888

View all

  • Excellent week in Meribel

    J S 26 Mar 2016

    Stayed Mar 2016
    We had a wonderful week in Refuge Boua. The chalet hosts, Rich and Tamsin, were very welcoming and excellent chefs. I couldn't fault the food nor the volume of it. The chalet was clean and comfortable and we loved the wake up drinks, the afternoon teas and the hot tub! The rooms are 'cosy' and we would have liked some extra hangers and mirrors not in the bathroom. The bed in room 5 is more like 2 single beds pushed together to make a double rather than a twin room. We would have also loved some board games in the chalet! Overall a fabulous week in an amazing location right next to the lifts! :-)
    Read more…
  • Great Holiday

    Marcus Gaskell 26 Mar 2016

    Stayed Mar 2016

    Excellent resort with varied and challenging skiing. We were also lucky enough to have Graham Bell and the Telegraph team staying and they provided Blaster ski guiding sessions which were awesome. Our twin boys Thomas and Adam really enjoyed the ski school with Christopher whose English was excellent which really made the difference.

    Read more…
  • First time skiing with the kids

    Tom Ellis 26 Mar 2016

    Stayed Mar 2016

    We were picked up at Geneva airport by a smiling Sam who looked after us attentively on the way up to the resort. Upon arrival our bags were delivered to the apartment for us, which was handy as we had the kids to look after. In the centrally located apartment (a couple of minutes walk to the slopes) we were met by Holly who catered for our every need throughout the week. She cooked a separate early tea for the children every night, catered for the fussiest of eaters and was delightful at all times. Nothing was too much trouble, and she even went over and above the call of duty reading bedtime stories to the children! Olly the apartment block manager sorted out our ski passes and the children's ski lessons and we went over to Oxygene to get boots and skis. These were then delivered to our ski room locker for us. There were a couple of minor issues that were dealt with quickly (safes hadn't been left open by previous residents). This was the first skiing trip for our children and the Oxygene ski school was excellent. During busier periods I'd recommend booking well in advance as we could only get afternoon lessons - however the benefit here was only 3 in the class. At other times, the children loved the hot tubs and there was an extensive library of DVD's available for both children and adults. The only thing that had been a potential issue before we arrived was a couple of trip advisor reviews had mentioned noise from Dicks T Bar (which we overlooked) - well I'm a light sleeper and didn't find this an issue at all. We'd definitely come back again. The only negative is that we would have preferred to have come the following week, but the "school holiday premium" was ridiculous.... however the apartment is not fully booked next week..... do we dare leave it to the last minute next time and try for a deal for the week we want to go.....

    Read more…
  • First time VIP customer - altitude lodge

    Andrew Cottrell 26 Mar 2016

    Stayed Mar 2016
    Helpful team on the phone in the run up that made the dreaded family holiday booking nice and easy. We were a group holiday of 6 family's in total 28 people made easy! On arrival we were greated by helpful and friendly staff who insisted on taking all our bags to the rooms to make life easy! This standard continued in the same manner whatever time of day, whatever meal time or whatever the request. Food was excellent, a little more choice would have been nic however whenever something didn't suit it was never a problem for an alternative to be found, great service! Rooms and facilities were outstanding, the hot tub an end of day must for adults and children alike......even with the daily snowball fight started by the children and entertained by the staff was greated by a smile. As a family we are struggling to find anything we would improve. Location is....... well, perfect to say the least. We are now about to book for next year :) Please just don't tell anyone about this place now, we want it for us!!
    Read more…
  • Perfection In the Alps

    Stuart MacKendrick 25 Mar 2016

    Stayed Mar 2016
    From the booking to arrival everything went to plan. Murray the resort Manager was attentive at all times and all of the drivers were on time and polite. Top marks to Joe and Giles for being excellent hosts, serving us with superb food and maintaining the chalet to the very highest standard. Altogether a faultless holiday with a lovely group of a guests? We will be back with VIP as quick as we can. Sandra and Stuart
    Read more…
  • Guest Review

    Frankie Borrell 25 Mar 2016

    Stayed Mar 2016
    Had a fantastic time. Chalet was great and the staff were spot on.
    Read more…
  • Top class

    Matt Latham 25 Mar 2016

    Stayed Mar 2016
    The whole experience has been amazing. The guys and gals looking after you are brilliant and cannot do enough to make your stay relaxing and comfortable. The chalet is superb, from the bar and log fire to the hot tubs and swimmng pool, very special. I must say a special mention must be made for the food, top quality.
    Read more…
  • Great break in a superb location

    Andy Morley 25 Mar 2016

    Stayed Mar 2016
    Great experience and very well looked after.
    Read more…
  • Absolutely brilliant!

    Maddy W 25 Mar 2016

    Stayed Mar 2016
    Thanks so much for a fabulous time, The girls at the chalet couldn't do enough for us & were so friendly & welcoming. We ate out a few times while we were here, but nowhere did the food come close to the food at the chalet! Hats off to the chef - that girl can cook anything! Would absolutely recommend to anyone & everyone!!
    Read more…
  • Guest Review

    Steven Lawrence 25 Mar 2016

    Stayed Mar 2016
    Unbelievable stay and everyone was amazing, assisting with everything to make our stay amazing. Also, the food was breathtaking .
    Read more…

Newsletter sign up

Chat on WhatsApp