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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Family celebration

    Susan Bagot 26 Mar 2016

    Stayed Mar 2016
    Having taken the whole of Chalet Alaska for a special birthday we could not have enjoyed ourselves more. We were aged 0 to 70 and Katie, Hannah and Kenny could not have made us feel more welcome and beautifully looked after. They thought of everything for all ages, cooked and served delicious meals a and looked after the chalet to the highest standard. It has been a memorable and special holiday.
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  • Memorable!

    Harry Bagot 26 Mar 2016

    Stayed Mar 2016
    We could not have been looked after better by Katie, Hannah and Kenny. They went out of their way at every opportunity to help and ensure that everyone had a good week. The food every night was exceptional. Thank you to all and we will be back, hopefully with the same team!
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  • Fantastic family ski experience

    Julie Cottiss 26 Mar 2016

    Stayed Mar 2016
    Our experience of staying at Altitude Lodge has been fantastic from start to finish. We were contacted by Laura our Chalet Manager prior to our holiday commencing which was a lovely gesture and ensured all our needs were met. Upon arrival at Altitude Lodge staff were most attentive and we were made to feel very welcome. Our room was well equipped and cosy and we had everything we required. The food has been excellent throughout and again staff have been very accommodating in relation to the children by happily offering an alternative meal if required. The location of the Lodge, being on the mountain only a short distance from the lifts, has also been a highlight of the holiday. My daughter has loved the freedom of being able to play/sledge in the snow. Being only a short distance from the lifts has also meant a stress free start to the day by being able ski in and out of the Lodge. Facilities for children have been amazing with various rooms for all ages to play in, relax, watch TV or use play stations etc. The kids have loved it!! Overall my holiday has been excellent and I would thoroughly recommend Altitude Lodge to anyone, especially families.
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  • Holidays don't get better than this .....

    Andy Thomas 26 Mar 2016

    Stayed Mar 2016
    Perfectly organised from the first minute and every need was catered for. Jo and Laura were fantastic hosts, thank you so much for all the great food and organising all the lifts etc. made everything very easy for us.
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  • Best ski holiday ever !

    Craig Calder 26 Mar 2016

    Stayed Mar 2016
    Our chalet hosts Rob and Sam were amazing - fabulous food, wonderful attentive service Chalet excellent - can't wait to come back
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  • The Platinum Experience!

    Jocelyn (Jojo) Lawson 26 Mar 2016

    Stayed Mar 2016
    What an amazing holiday from start to finish. Charlie and James looked after us so well making the whole experience relaxed and fun. The food that James prepared for us was top class - interesting, varied and delicious. Charlie was a very entertaining host - especially for our two boys who couldn't wait to see Charlie Monster every morning. Autumn our nanny was amazing and she made each day with the boys fun filled and exciting. Can we do the same again next year please!
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  • An absolute treat ....

    Ben Thompson 26 Mar 2016

    Stayed Mar 2016
    Just come to the end of our holiday, and we were hoping that our kids would take to skiing .... they all have and it's been and amazing week. Perfect location has made the week so easy and ensured the kids 3, 7, 9 could all enjoy the slopes with no fuss or hassle. We've been so well looked after, wonderful hosts, fantastic food and really can't fault it. Its going to be difficult go skiing anywhere else now.
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  • Graham Fetherston skiing

    Liz Midgley 26 Mar 2016

    Stayed Mar 2016
    We had a wonderful week in Val d'Isere. Our first impression of how our stay was going to be was when we met our lovely host ,Chris , who gave us a supremely welcoming greeting which set the tone for the week to come. Chris looked after us incredibly well. He has been a joy ! Chatty, friendly and an amazing cook! The food and wine have both been abundant and delicious. The chalet is very comfortable and was cleaned and tidied up daily by Chris. All the VIP staff were friendly and helpful.
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  • Fantastic family holiday

    Becky Kidd 26 Mar 2016

    Stayed Mar 2016
    Perfect location, extremely helpful staff, hotel really well laid out, best bathroom and hot tub view from room 5. Good value for money. We'll be back!
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  • One very happy family

    Sonia Lee 26 Mar 2016

    Stayed Mar 2016
    Our first family skiing holiday and my husband's only concern is we've set the bar too high for our 5 and 9 years old! We've had a sensational week. Altitude lodge exceeded our expectations. The accommodation is excellent, bonus hot tub, and the slope location pure perfection which makes the whole skiing experience 'in and out' so pleasurable .... but from the moment we arrived in Geneva it's the amazing staff that have made our week. We feel like royalty and have been so wonderfully looked after by the team. Delicious food & wines, everyday... Thank you chef! And the front of house team ... You're all legends! Thank you very very much from Family Lee. We couldn't recommend you enough and hope to be back! Xxxx
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