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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • All I want for Christmas is another week at Bear Lodge!

    R R 20 Dec 2025

    Stayed Dec 2025
    We have had a fantastic week at Bear Lodge. We have been to Bear Lodge on a number of occasions but this was our first pre-Christmas visit. This season it felt like the service had been stepped up a notch. From the moment we stepped off the coach, to the final farewells, the team went over and above to make sure that we had everything we needed. A few notable mentions; Fiona and Molly in the restaurant and Tiff and the boys behind the bar. It was also amazing to see Lucie who was our nanny last year and was over from Val for the week. We loved the Christmas decorations and we are already planning our next visit!
    Read more…
  • The best week in 15 years! not just because of the weather...

    Craig Bevan 15 Dec 2025

    Stayed Dec 2025
    From booking onwards there was nothing the people of VIP would not do to help, it made the holiday so easy and stress free. We arrived in resort early and were welcomed into the chalet by the team ready to assist in getting us up the mountain as soon as possible and afternoon tea was ready after the drive from the airport (a BIG YES from the group!). The food was spectacular every morning and night. Thank you to all the team you should be proud of the way you made a demanding group very happy!
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  • Best weather yet.

    Bruce Miligan 15 Dec 2025

    Stayed Dec 2025
    Chalet No 5 was very good and the two young men in charge, Harri and Ted, were most pleasant. Presented the food beautifully, kept the chalet spotless and were both very chatty with a constant smile. An excellent week - thank you - WBM.
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  • val 45

    brian Kennedy 15 Dec 2025

    Stayed Dec 2025
    fantastic chalet great food and staff, superb location only thing that lets it down is ths ski and boot room. It is far too small and has no seats in it to put your boots on. That aside we had a fantastic holiday
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  • from Geneva to val and back again very good service

    STEFAN PAUL Bialkowski 15 Dec 2025

    Stayed Dec 2025
    Milli chalet host thank you for going the extra mile. Henry thank you for the photo shoot at the Rossee blanche medal ceremony. ( please forward photos via email thx) Matt thanks for sorting this. see you next season.
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  • Perfect ski holiday

    Simon Watson 14 Dec 2025

    Stayed Dec 2025
    Once again VIP provided the perfect opportunity for a wonderful ski holiday. Lovely old style chalet and Grace was the perfect host. Nothing was too much trouble. We were virtually ski in and ski out from the main lifts. The beds were comfy and warm and the food excellent. Would definitely return.
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  • Great holiday!

    Susan Kennedy 14 Dec 2025

    Stayed Dec 2025
    This is our second trip with VIP. It’s great to pack your bag, get to the airport and know that when you get off the other end, everything will have been taken care of. Our bags were delivered straight to our lovely, if compact bedroom. The chalet experience was lovely. Great views from the hot tub, lovely spa area, large communal areas. Then the staff, attentive and friendly, nothing too much trouble. Looking forward to our next one!
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  • Cosy and very welcoming beautiful chalet with fantastic friendly professional staff.

    Steven Rimmer 14 Dec 2025

    Stayed Dec 2025
    From the moment we arrived, we were made to feel very welcome with lots of delicious food and a wide selection of drinks. The chalet is cosy and large and very clean. The menu over the week was extensive and delicious. I tried many things probably wouldn’t have normally, but I am glad I did. Maddoc and Annabelle are terrific hosts and could have not done more to make our family stay a great one. The children were catered for with what ever they liked. The spa facility was fantastic after a days skiing to help relax. The whole experience was fantastic and I am very grateful for my family asking me to join them for this quality family time experience skiing. The resort is fantastic and great for all skiing abilities. The quality of the snow was great.
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  • Outstanding!

    Emily styles 14 Dec 2025

    Stayed Dec 2025
    We stayed for a week with VIP Ski at the Bellevarde chalet, a group of 12, and the experience was absolutely brilliant. Gill, Otterly, Hugo, Chef Ash and Gabby the manager were all exceptional. From the moment we arrived, everything felt effortless. The service was outstanding attentive without ever being over the top and they struck the perfect balance between professionalism and genuine warmth. The conversations were epic, the atmosphere relaxed and welcoming, and nothing ever felt like too much trouble. Everyone was incredibly friendly, easy to be around, and clearly passionate about what they do. Chef Ash’s food was fantastic throughout the week, and Gill and Hugo made the whole stay feel smooth, fun, and really well looked after. We also experienced two medical emergencies during the week, and the driver team were there within seconds. Their response was efficient, and reassuring we genuinely cannot fault their service. A truly great team who made our week memorable for all the right reasons. We couldn’t have asked for more.
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  • Outstanding service and great banter

    Kevin Byrne OBE 14 Dec 2025

    Stayed Dec 2025
    Third time with VIPski. They’ll be a fourth for sure. Nothing is too much trouble and always great hosts and drivers. Kevin Byrne OBE Founder of Checkatrade.com
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