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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Quality week

    Dave R 19 Apr 2025

    Stayed Apr 2025
    Stylish and comfortable chalet in an excellent position. The adjacent wellness facilities were a boon. All staff, including drivers, management and support staff were friendly, professional and helpful. Chalet hosts Grace and Robbie were lovely and very good cooks. An enjoyable week.
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  • Amazing week!!

    Amy Nichols 19 Apr 2025

    Stayed Apr 2025
    An incredible week, thank you so much VIP team for everything - we loved our stay and hope to be back soon!
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  • Wonderful week in a beautiful chalet with amazing ski hosts

    Ian Winburn 19 Apr 2025

    Stayed Apr 2025
    Our experience with VIP ski didn’t start when we arrived in resort, but was from the moment we booked. The team are incredibly attentive and the level of service offered was second to none. Thank you to everyone who helped make this such a lovely family holiday. From Cloedie (the resort manager) to Becca, Jake and Tristan (our chalet hosts) to Eden (the wonderful nanny) and Emma (on concierge) - your were all first class! Thank you for the scrumptious food, for the great company and always being that one step ahead of what we needed. Nothing was too much effort and you genuinely were always prepared to go the extra mile.
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  • Fantasmical!

    Patrick Paul 19 Apr 2025

    Stayed Apr 2025
    It was brilliant. Food was great each day courtesy of Grace and Robbie. From breakfast to dinner everyone was perfectly satisfied and full. Very polite workers and the VIP taxi service was a life saver after a fulfilled day. Very great service!
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  • Amazing !!

    Freya Paul 19 Apr 2025

    Stayed Apr 2025
    Everything was perfect - Robbie and Grace were absolutely amazing, food was always incredible, very helpful and they were always a joy to be around!!
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  • Fantastic week in Chalet Ossetra

    Steve Davidson 19 Apr 2025

    Stayed Mar 2025
    It was the first time we had stayed in Chalet Ossetra but, not Avoriaz with VIP Ski. The chalet was great with fantastic views over Morzine. The location of the chalet was perfectly located, with easy ski in and out. Poppy was fantastic. We had some very lovely meals across the week. Joey boy was also great. We were all very well looked after. Holly (our resort manager) was fantastic as usual. We felt very well looked after throughout our stay. We will be back again next year.
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  • Fabulous end to the season

    Rachel Reid 19 Apr 2025

    Stayed Apr 2025
    We have had a fabulous week at Bear Lodge. The staff have been great and our nanny Lucie was brilliant. The week was greatly enhanced by Chemmy Alcott who was amazing. She went above and beyond to make sure everyone had a great time. Her guiding and tips were invaluable and the final day ski racing and treasure hunt were a brilliant end to the week. We were super lucky to have a huge dump of fresh snow which closed the resort for a day and the staff made sure we were well taken care of. If we had one gripe it would be that the food was inconsistent, with highs as well as some lows! We are looking forward to next year!
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  • Exceptional Service and Unforgettable Snow!

    David Sainz 19 Apr 2025

    Stayed Apr 2025
    A beautiful ski-out hotel with friendly and exceptionally professional service from every staff member. They always greet you with a smile and go the extra mile to ensure your happiness. We were also treated to a memorable snowstorm during our stay. Thank you!
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  • Chalet Koda

    Kirsty Harrow 18 Apr 2025

    Stayed Mar 2025
    The whole experience with VIP from start to finish was excellent! The communication before we went on holiday was great and changes that we had to make just before going to Les Arcs were dealt with very well. Once arriving at Bear Lodge we were very impressed with all the facilities and the hotel itself was very well maintained. Our chalet ‘Koda’ was very spacious, clean and comfortable. Sol our chalet just could not have been any better; he was excellent at his job and really made our stay. The food was delicious and Sol was very flexible in catering for our children. We loved the resort and will definitely be back!
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  • Another Great Family Holiday

    James Dean 15 Apr 2025

    Stayed Apr 2025
    Our 3rd visit to 7 or 8 Club Bellevarde. We are a 3 generation party and staying in effectively our own hotel is just perfect. The Team looking after us worked tirelessly to make the holiday work and were really flexible on meal times, especially in catering for young children early. We really got the A Team this year. The best yet. Already booked for next year.
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