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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Best ski holiday we've had

    Chris Shepherd 01 Jan 2017

    Stayed Dec 2016
    I have skied for the last 6 years in Europe - VIP Ski has changed the game and the chalet hosts and chefs (James, Gab, Liv, Niall and Liam) absolutely made the week. Such an amazing week. VIP covers every base and just create the best holiday week. Cannot wait for the next trip with VIP! P.s. The food was extraordinary- proper chefs!
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  • Excellent holiday

    Fiona Johnson 01 Jan 2017

    Stayed Dec 2016
    Excellent planning and attention to detail made for a very easy and stress free time. VIP is distinct from other companies by largely selecting their team from post grads rather than year off students pre university. As a result the staff are much better equipped to host chalets and provide a premium experience for their guests. Amy has been a super host, friendly, professional and endlessly accomodating. Importantly she is an excellent chef and has wowed my family with delicious and seemingly endless meals. She would not be out of her depth on Master Chef or the Bake Off. Thank you all for an excellent holiday.
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  • Brilliant week

    John Stevens 01 Jan 2017

    Stayed Dec 2016
    An absolutely great week made special by the fantastic staff. Friendly, competent and helpful with a lot of fun thrown in they made the holiday very special. Thanks to all for a great time, Ben and Sue
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  • Savoie Faire

    Mark O'Brien 01 Jan 2017

    Stayed Dec 2016
    Amazing holiday with superb hosts- thank you so much Ed and Elliot for your hospitality. Nothing was too much trouble. The platinum package was worth every penny and Daniel is worth his weight in gold! The food was out of this world - catering for 12 with a wide array of tastes is no mean feat!! He did that with ease and with a smile! The drivers made our lives so much easier and were pleasant and helpful. Can' t recommend the whole experience highly enough!!
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  • Family holiday

    Trudy Gardner 01 Jan 2017

    Stayed Dec 2016
    Great place, great food, great guests - would come again
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  • Bellacima Holiday

    Cliff Hampton 01 Jan 2017

    Stayed Dec 2016

    Our hosts: Emma, Tom and Will were really lovely and made the experience really enjoyable. The food was delicious and plentiful especially the puddings and our hosts were very flexible around our dietary requirements. The facilities were excellent and the cinema was particularly enjoyed by the younger children. The hot tub and wave pool were used regularly and the boys enjoyed the pool table too. Our hosts went out of their way to make sure we had a comfortable stay and little extra touches showed great attention to detail. The smaller children particularly enjoyed their cuddly toys being comically "staged" each day on their beds!! Our nanny, Becca, was outstanding in every way and the children were very sad to say goodbye after a fantastic week of lots of fun activities with her. Our only negative comments relate to the transport arrangements. The issues have been clearly explained to Oxford ski company, our Agent, and to the resort manager. Overall however, it was a very enjoyable holiday.

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  • Guest Review

    A R 01 Jan 2017

    Stayed Dec 2016
    Thanks for a great week, we felt most welcome, and enjoyed great hospitality
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  • New Year skiing

    Steve Cater 01 Jan 2017

    Stayed Dec 2016
    Amazing chalet, lovely chalet hosts, fantastic food and really helpful staff in resort - what else could we ask for!
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  • We love Owen and Beth

    Howard Lovell 01 Jan 2017

    Stayed Dec 2016
    As a family who have visited Val d'isere on a number of occasions, including with Hip Hideouts (who we rate very highly), we were very impressed with the quality of our accommodation and, above all, with our chalet hosts Owen and Beth. They looked after us incredibly well - for example the quality of food was of the highest standard, they were excellent in introducing us to the various wines and they were extremely friendly without ever 'imposing' themselves on us. They were the best combination of chalet hosts we have experienced, and if I was running VIP Ski I would be looking to fulfil their potential within the organisation. We were also very impressed with the quality of support from the concierge team downstairs. We find it difficult to comment on the rest of the management team, as there was minimal interaction with us. I sense the management could be more proactive - for example the chalet hosts were not informed about the welcome drinks for all guests downstairs and as a result very few attended !!! One final comment - I find it surprising we are having to have our bags ready for collection at 6.30am tomorrow when our flight does not leave Geneva until 13.55.
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  • Best week of 2016

    Rachel Beattie 01 Jan 2017

    Stayed Dec 2016
    Fab holiday. Chalet hosts Emily and Harry were great. Excellent food, very helpful and friendly.
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