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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Lovely chalet

    T S 01 Jan 2017

    Stayed Dec 2017
    Extremely comfortable chalet with all the luxuries - steam room, sauna, hot tub and cinema. Great hosts Hillary and Ben who provided all our delicious meals from breakfast, afternoon tea, canapés and three course dinner as well as making sure the chalet was spotless and booking our New Years Eve outing and dinner out. On- call minibus chauffeur service generally worked well although could be a little haphazard at peak times when all the VIP chalets compete for them. Drivers were helpful and charming however. A few suggestions would include improving the lighting in the bedrooms, providing bins in the bedrooms and supplying face flannels along with the linen. Great to be able to book ski passes and ski and boot hire in advance and altogether a thoroughly professional service. Really great experience. Thank you.
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  • Family Christmas break

    S K 01 Jan 2017

    Stayed Dec 2016
    We love Val D'Isere and were looking forward to our holiday. The weather was amazing although there was very little snow on the slopes. The chalet is a bit far from the high street, so we were using the VIP-chalets' chauffeur service to get to and from the ski lifts. The in house team did their best to accommodate our dietary requirements (gluten and dairy free). The chef Joe proposed the whole list of wonderful dinner options and prepared beautiful meals and gluten free puddings. The chalet is quite small and looks much better on the pictures than in the real life. Next time we will probably go for a more spacious option.
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  • Amazing

    Caroline Bunge 01 Jan 2017

    Stayed Dec 2016
    Amazing experience especially because of our host Ben who was the best! A professional cook and a very kind and helpful person
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  • Superb!

    Dean Family 01 Jan 2017

    Stayed Dec 2017
    Beautiful location, great time skiing and a week away enhanced by the wonderful experience at Haus Gamskar. Kath & Richard are a lovely couple, cooking delicious meals and ensuring we were so well looked after. We highly recommend a stay at VIP Chalets, we had a fabulous memorable family holiday.
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  • Guest Review

    William Doyle 01 Jan 2017

    Stayed Dec 2016
    Really is a holiday.
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  • New Year

    Lucy Sangster 01 Jan 2017

    Stayed Dec 2016

    If there had been snow it would be amazing. But we had blue sky. All the staff we very nice and friendly for our large group that took over the whole chalet. I was in Room 3 down stairs and found the Windows very drafty and the under floor heating did not work and we have to get a heater. None of the safes worked in the chalet and the boot warmer did not work. Upstairs shared bathroom the bath plug does not pop up so you need to use your fingers. For £42,000 for the weeks rental, It did not reflect our expectations. However the positives were mainly George the chef who was a complete star. He cooked beautifully and went out of his way to cater to our needs. The taxi service after skiing was efficient and always friendly. We felt that the staff needed more training and an understanding of their clients. They definitely improved dramatically in friendliness and service during the week.

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  • Fantastic holiday!

    J B 01 Jan 2017

    Stayed Dec 2016
    We have been so impressed with the attention lavished upon us since we first landed and met our VIP rep at the airport. All week, the staff have been so enthusiastic and keen to make our holiday as enjoyable and easy as possible. Transfers, ski hire, ski guiding, the quiz evening and New Year's Eve dinner have all been made special for us......quite a feat in a week with minimal snow. Importantly, much effort has been made in the restaurant to spoil us with wonderful menus and teatime treats (including attentive catering for food intolerances). Very friendly staff and impeccable service have made our first holiday with VIP Ski a delight.
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  • Snowless yet enjoyable

    Veronica Misiutina 01 Jan 2017

    Stayed Dec 2016
    Sasha and Ryan made our holiday very comfortable and pleasant. Just a few suggestions to make the chalet a bit more comfortable: - add glasses (plastic ok) to the bathrooms - candles would be a nice addition to the dinner table
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  • Val D'Isere

    F F 01 Jan 2017

    Stayed Dec 2016

    Our accommodation was brilliant, a great chalet, well located, lots of room and very quiet! Rose, our chalet host, was lovely.

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  • Guest Review

    Lisa Gorman 01 Jan 2017

    Stayed Dec 2016
    Had a great time. Chalet staff were amazing, they were very attentive and catered to our varied needs happily. They were always cheerful and polite and couldn't have been more helpful. The drivers were also extremely helpful. The chalet was comfortable and very clean and the food was great.
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