Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
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This is probably the 7th / 8th time we have been with VIP. We came back to the resort after an amazing New Year 2015/6. Given that there are 7 of us - and we pay for 8 ... it's an expensive weeks break. On the first guiding day - the guide failed to find us at the Intersport .... he personally failed to find us to apologise...- the breakfasts took way too long ( waiting often 25 mins for the cooked breakfasts to arrive ) - the manager Racheal is a star / as are the waitresses ...but some of the "boys / guides" aren't on their game! Comparing this year with last it does feel the service has wained All this said we did have a great time ... but by the time we have added it all up £20k should buy a good week!
Thanks for your honest feedback. Whilst we're pleased to hear you enjoyed your holiday with us, we are extremely sorry that not all levels of service met the high standards previously experienced with us. We very much hope you will return next year to give us the opportunity to restore your faith in our company. Nici Hardy - Marketing Manager