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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Khans do Val

    Riaz Khan 10 Jan 2017

    Stayed Jan 2017

    Excellent. Snow ordinary but everything else tops Elliot and Ed were superb hosts; polite, helpful, and masters in the kitchen!. Couldn't fault them. Suggestions: 1. More input from VIP boss to tidy up loose ends on arrival re ski school 2. Less quantity and more quality wine 3. More fresh fruit and veg

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  • Fantastic start to the year!

    MT Wigley 10 Jan 2017

    Stayed Jan 2017

    Thank you VIP Ski and the team in St Anton for ensuring that we all had a tremendous ski holiday. We thoroughly enjoyed the ski guiding with Jack and Rory, safe in the knowledge that our littles ones were being looked after by the amazing Nanny Heather. It's no exaggeration to say that Heather and the other nannies are really top class. They made it a really enjoyable holiday for us all, even our 18mth old! All transfers/lifts/service in general were seamless, and everyone we came across would go out of their way to help. First time using VIP Ski, and I hope it won't be out last. MTW

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  • Just back from a fantastic week in St Anton

    Simon Brady 09 Jan 2017

    Stayed Jan 2017

    We stayed in the Hotel Montjola. The rooms were spotless, really comfortable and the housekeeping staff kept them that way. The food was great and there was plenty of it - breakfast, dinner plus the afternoon tea really meant you didn't need to buy anything at all outside the hotel if you didn't want to. The transfers both ways were super smooth and having the continuous shuttle service between the hotel and the slopes was awesome - especially with ski/boot storage at the Intersport shop included in the package price. Everything was just made so easy. Thanks to Jack and Rory for the three days guiding (again part of the package), those guys were great and it makes a big difference in getting to know the area and your fellow guests. Thanks to Toby and Roddy for the driving, Rachel and Adrian in the hotel, and all the girls in the restaurant and elsewhere. I would definitely recommend VIP Ski and will be using them again.

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  • Faultless staff and a fantastic holiday

    Sue O 09 Jan 2017

    Stayed Jan 2017
    We have just returned from a wonderful week in St Anton at the Hotel Montjola. The staff, without exception, were fantastic - nothing was too much trouble and they worked tirelessly to ensure that all the guests had a great time. The room was spacious and well set-up (especially given that we had two adults and two children in there) and the food was delicious. Special mention and thanks has to go to our wonderful Nanny Jo - the kids adored her and she was absolutely fabulous. They had a ball which meant we could relax and enjoy ourselves too. Thank you to all that helped us have such a wonderful week away.
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  • Exceptional team, fantastic fellow guests - the perfect combination

    Helen Horner 08 Jan 2017

    Stayed Jan 2017

    Returned today after a great week at Club Bellevarde, this was our second stay in this chalet and this year eclipsed last year. The team are truly lovely, they are so happy and work together so well, it is a pleasure to see and of course makes for a really memorable stay. They all looked after us so well and we were lucky also to have had Barry as chef too. Gee's cakes were incredible as was her super salad and Hughie and Elle couldn't do enough for us. Our fellow guests were fantastic and it was so enjoyable. The chalet itself is beautiful, the location is ideal and the spa and hot tubs complete the experience. If you've already booked for this year you will enjoy every minute!

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  • Beautiful chalet, wonderful staff!!!

    Michelle Fairhurst 08 Jan 2017

    Stayed Jan 2017
    We had a fantastic time at Chalet Chapelle. The accommodation was lovely throughout and nothing was too much trouble for any of VIP's resort staff. Our chalet hosts (Chloe, Chloe and Harry) deserve a special mention for their OUTSTANDING service - they took care of our every need with a smile and served beautiful meals throughout the week. There are a few small issues we would like to mention. Check in was problematic and we almost missed our flight because of a mix up with names on the charter flight. In terms of the chalet, it would be helpful if the stairway lights stayed on for as long as needed, rather than automatically turning off after a period of time. With young children in the chalet it isn't ideal to have dark stairways if they wake in the night, in case they fall. The main chalet door handle can also just be opened from the inside - not ideal with younger children although I think this may be out of VIP's control and they did put in a temporary stair gate. Finally, being a large chalet it did miss a separate living area for the children I.e. a games/playroom. Apart from check in however, these were small issues that our hosts did their utmost to resolve and didn't take away from our enjoyment of the chalet/holiday.
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  • Alpes d'huez surpasses my expectations

    Lorraine Thomas 08 Jan 2017

    Stayed Jan 2017

    Alpes d' Huez is far more charming than the travel writers would have you believe. The small town is set out over a large area offering a mix of traditional alpine chalets and ambience with the more block type of accommodation. There are plenty of activities other than skiing available which was fortunate since we had very little snow during our stay. THe resort tried to do its best to keep the slopes that were open in good condition but our skiing was restricted to a limited number of slopes which, by the end of the week were icy. However, I can see that had there been good snow conditions this would have been an ideal resort for beginners and nervous skiers. The chalet was great and very comfortable. The staff were excellent going out of their way to make us comfortable and happy. Helen, the chef deserves a special mention for coping with our parties food requirements and food allergies with great skill. We used Masterclass ski school and would recommend them, particularly Jimmy, who is great with nervous skiers. All together a great holiday, shame about the poor snow conditions.

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  • Guest Review

    Rob & Jen Ronz/Corbett 08 Jan 2017

    Stayed Jan 2017
    We had a lovely holiday in Chalet Muscat and we got exactly what we paid for, namely great value for money, a lovely chalet and and excellent food and ambiance all week. What made the holiday, however, was the staff, Georgie and Faye our hosts were charming and we lacked for nothing. It is also worth noting that the logistics team and drivers also did an excellent job, always polite they never failed to go the extra mile. Thank you very much
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  • Friendly hosts and an overall great experience

    M W 08 Jan 2017

    Stayed Jan 2017
    -standard of food was very high with every meal but the portions were quite small. Could also be a wider selection of drinks, with only the obviously more expensive alcohol being free yet soft drinks charged for and only 1 option provided other than squash. -hosts were extremely welcoming and friendly, making all feel comfortable in the chalet. As two new hosts in a chalet, sometimes not fully familiarised with certain details of the VIP experience which we have had in the past. However, these were very small matters such as no crackers or grapes with the cheese board. Perhaps have an experienced host with a newbie to iron out the small issues. -the quiz the hosts kindly made for us on the final night was a nice touch and hope this would be continued. The board games, films and tv available for us to use were all very good. -The location of the chalet is perfect and throughout the week was very clean and well kept. The rooms were also of a good size and the beds very comfortable.
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  • Snow

    Amber W 08 Jan 2017

    Stayed Jan 2017
    We've had a lovely time in the snow which is more than can be said for some resorts this season! Chalet and concierge staff are all lovely. The top of Solaise is best for pedestrians! The runs above Tignes were our favourites. Tufs restaurant in La Daille was our favourite restaurant. Dinner at La Grande Ourse was good.
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