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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Brilliant stay

    Hannah Ewins 14 Jan 2017

    Stayed Jan 2017
    I have had the most amazing week in Val D'isere, the accommodation has been really lovely and the chalet staff have made sure that we are all comfortable and enjoying ourselves to the max. The resort itself is really beautiful and despite lots of runs being closed due to snow and wind we have all been able to still really enjoy the stay. I came on this trip to visit my sister and VIP kindly gave her an extra day off so I could spend time with her. All of the VIP staff that I came across have been extremely friendly, helpful and welcoming. Liv, James and Emily as well as the 2 cooks Niall and Liam have all been amazing, all really easy to talk to and fun to be around. Liv was brilliant looking after me when I felt ill, and really cared for me. The food has been really good and I have thoroughly enjoyed my stay. Thank you so much to the chalet staff you have all been incredible I will definately recommend VIP. :)
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  • Brilliant ☃

    Chantelle R 14 Jan 2017

    Stayed Jan 2017
    As a family of 5 with 3 boys (7, 9, 11), this could not have been more perfect. Staff and apartment were outstanding, and the location was perfect for easy access to lifts and ski school. Having our own chef and knowing we did not have to think about what to do for meals was definitely a highlight. Thanks for a most beautiful holiday, we will certainly stay with you again :)
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  • Fantastic week - thank you VIP!

    Natasha Rowland 14 Jan 2017

    Stayed Jan 2017

    Thank you so much for a brilliant week with a lot of laughs! Chalet hosts James, Liv & Emily were amazing- each of them fantastic in their own different ways so a combination of the three made our holiday so relaxing... They could not do enough for us. I was very impressed at how personal their service was and how they made such an effort to get to know us all (James particularly good at this!) We will miss you guys and VIPSKI you are very lucky to have such brilliant chalet hosts on your team! Chefs Neil & Liam were equally as fantastic - great fun, so calm in the kitchen and so accommodating to dietary requests. Also Natasha at the front concierge desk was lovely and super helpful. Favourite things: Hot tub every night (would have been even more fun if hosts were allowed to join!!!) Amazing location in Val D'Isere, close to slopes & bars/clubs. Lovely hosts. Brilliant group of fellow guests. Things to improve: Less waiting around at airport for transport would have been better. Seperate guest fridge/snack cupboard for midnight munchies!! Less heating in chalet - always too hot. Music speakers by hot tub would be cool! Overall we have had a brilliant time and will be back at some point I'm sure!

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  • Incredible hospitality in a fantastic chalet

    Deborah (Chech) Rowland 14 Jan 2017

    Stayed Jan 2017
    This is our first VIP experience and can honestly say it has very much lived up to and indeed exceeded expectations. The chalet is extremely comfortable in a perfect position in the centre and close to the lifts. I must mention our wonderful hosts James, Olivia and Emily who are all a credit to your Company. Having worked as a Ski Rep myself, I do know how hard it is to please everyone all of the time but your 3 hosts have managed to do just that.... Nothing is too much trouble! They work incredibly hard to keep the chalet spotless and always making their guests feel special. Our 2 chefs Neil and Liam have served delicious food in a very calm and organised manner... (quite different to most restaurant kitchens!)..portion sizes are perfect (I wouldn't have minded not to have a choice) and everything very tasty. We have loved the hot tub and have really enjoyed the company of the other guests- we will miss them all! Only 1 minor moan.. Bedrooms are too hot! Suggestions: information file (we missed the welcome talk as we arrived late) and guest fridge so we know what we are allowed to snack on! Thank you for a wonderful week - we will be recommending VIP and hope to be back one day!
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  • Guest Review

    Caroline Hogan 13 Jan 2017

    Stayed Jan 2017
    We've had a great few days entertained by Emma and Georgia, perfect hosts! Great food and stories, a perfect double act !! We laughed loads , skied plenty,ate amazing food Thanks to the girls for all the entertainment , really made our holiday . Thanks for encouraging us to apres ski at cocorico ...... Found our youth dancing on the stage Well done !!
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  • Food, fun, family and friends!

    Sharon Hemingway 13 Jan 2017

    Stayed Jan 2017

    Great family holiday Perfect environment for the parents to enjoy themselves whilst kids are cared for by proficient nannies Chalet hosts offer outstanding service with restaurant quality food and care for our comfort and enjoyment. Chalet very well run and kept by the hosts. Their attention to detail and serving of our chalet was impeccable. Nothing was too much trouble and they were flexible in their approach to our needs. A big thank you to Katie and Henry for making our stay so comfortable and enjoyable. Concierge provided great customer service and assistance with reservations, recommendations and ski school bookings for the kids. Particularly loved the delivery of skis to the bottom of the runs, making the short walk with kids even easier. Chalet facilities very good, including bar area, hot tubs and laundry. An area of opportunity for the chalet is to improve the temperature control as we found the chalet too hot with insufficient ventilation.

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  • Special ski Christmas

    Karen Tan 12 Jan 2017

    Stayed Dec 2016
    We had a wonderful time in La Plagne. VIP SKI took care of us from the time we had to check in at Gatwick right through the time we left. Glad that we chose La Plagne. We were fortunate that it had just snowed before we got there, despite being relatively early in the season. The ski runs were great! Chalet was also nice for our group of 7, albeit a little tight in some corners. Good location - with the rental and shops just downstairs. It was also just a walk out to the slopes and the nearest chairlift. Our hosts, Molly and Max, were fantastic! We loved the breakfast spread, particularly the cooked options, and the three-course meals in the evening. Molly also took extra care to cook a special meal for our picky child, which was really nice for him as he got to eat things he liked. Christmas dinner was superb. We also had a surprise treat: fireworks that went off on the nearby slope, Santa that came by in a sled and 'carolling' by the chalet hosts. Altogether a memorable and wonderful holiday, Thank you!
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  • Great Start to 2107 in Val D'Isere

    Mark Biddle 12 Jan 2017

    Stayed Jan 2017

    We had a great time with VIP in chalet Grand Choucas first week of Jan 2017. Liv, our chalet host was absolutely amazing who considered nothing too much trouble for myself, wife and two small children. She was extremely warm, friendly and particularly good at humouring our children, Henry (7) and Lauren (5). She was extremely conscientious in keeping the chalet spotless and was always concerned to cater for any personal food preferences at dinner - which was always delicious. Fran, the VIP nanny, took care of the children during the day, from taking and picking them up from ski school in the morning, cooking them lunch and providing art and craft entertainment and/or afternoon outings. Meanwhile my wife and I were free to ski the vast range of the Espace Killy region and enjoy the mountain restaurants and entertainment without a care or a worry. Great start to the year and we've already booked again for Easter. I thoroughly recommend the Crand Choucas chalet to anyone thinking of skiing in 2017.

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  • Such friendly hopitality

    Ruth Condon 12 Jan 2017

    Stayed Jan 2017
    Once again we enjoyed a wonderful holiday with VIP. Val D'Isere is obviously a great resort and our chalet was lovely but I wanted to say how helpful, friendly and flexibke all the VIP staff were that we encountered. Our chalet hosts Georgie and Emma were so cheerful and ready to help with anything and everything. The children"s nanny, Jenny, was so professional and organised and the children loved her company. Even the driver, Sean, greeted us each day with a smile and a joke. What a delightful group of employees! They really helped to make our holiday such a special one. Please can you pass on our best wishes and thanks to them all. Kind regards, The Condons and Newcombs
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  • Happy New Year

    J R 11 Jan 2017

    Stayed Jan 2017
    We had a great week, enhanced by huge snowfall on day 2. Staff were really good, happy and polite. Mini bus service worked well on the whole. Food very good, bit random at times, rabbit? Lobster bisque? Rooms very well cleaned, as good as can be expected. Shame bar area is also hotel lobby, bit of a corridor at times and not enough comfy sofas.
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