Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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Thank you so much for a brilliant week with a lot of laughs! Chalet hosts James, Liv & Emily were amazing- each of them fantastic in their own different ways so a combination of the three made our holiday so relaxing... They could not do enough for us. I was very impressed at how personal their service was and how they made such an effort to get to know us all (James particularly good at this!) We will miss you guys and VIPSKI you are very lucky to have such brilliant chalet hosts on your team! Chefs Neil & Liam were equally as fantastic - great fun, so calm in the kitchen and so accommodating to dietary requests. Also Natasha at the front concierge desk was lovely and super helpful. Favourite things: Hot tub every night (would have been even more fun if hosts were allowed to join!!!) Amazing location in Val D'Isere, close to slopes & bars/clubs. Lovely hosts. Brilliant group of fellow guests. Things to improve: Less waiting around at airport for transport would have been better. Seperate guest fridge/snack cupboard for midnight munchies!! Less heating in chalet - always too hot. Music speakers by hot tub would be cool! Overall we have had a brilliant time and will be back at some point I'm sure!
Great family holiday Perfect environment for the parents to enjoy themselves whilst kids are cared for by proficient nannies Chalet hosts offer outstanding service with restaurant quality food and care for our comfort and enjoyment. Chalet very well run and kept by the hosts. Their attention to detail and serving of our chalet was impeccable. Nothing was too much trouble and they were flexible in their approach to our needs. A big thank you to Katie and Henry for making our stay so comfortable and enjoyable. Concierge provided great customer service and assistance with reservations, recommendations and ski school bookings for the kids. Particularly loved the delivery of skis to the bottom of the runs, making the short walk with kids even easier. Chalet facilities very good, including bar area, hot tubs and laundry. An area of opportunity for the chalet is to improve the temperature control as we found the chalet too hot with insufficient ventilation.
We had a great time with VIP in chalet Grand Choucas first week of Jan 2017. Liv, our chalet host was absolutely amazing who considered nothing too much trouble for myself, wife and two small children. She was extremely warm, friendly and particularly good at humouring our children, Henry (7) and Lauren (5). She was extremely conscientious in keeping the chalet spotless and was always concerned to cater for any personal food preferences at dinner - which was always delicious. Fran, the VIP nanny, took care of the children during the day, from taking and picking them up from ski school in the morning, cooking them lunch and providing art and craft entertainment and/or afternoon outings. Meanwhile my wife and I were free to ski the vast range of the Espace Killy region and enjoy the mountain restaurants and entertainment without a care or a worry. Great start to the year and we've already booked again for Easter. I thoroughly recommend the Crand Choucas chalet to anyone thinking of skiing in 2017.