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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Incredible from start to finish

    Patrick Keeley 14 Jan 2017

    Stayed Jan 2017
    A most beautiful setting accompanied by exceptional, professional friendly staff. We really could not fault any aspect. A special thank you to Ben and Hillary (our chalet hosts) who exceeded our expectations in every area. Thank you to all.
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  • Best VIP chalet ever!

    Kate Reeve 14 Jan 2017

    Stayed Jan 2017
    Loved the chalet - location and facilities excellent - and the staff were brilliant, nothing was too much trouble. Food was great too, with very flexible menus. We will definitely be back!
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  • Fab

    Chantal M 14 Jan 2017

    Stayed Jan 2017
    A friend recommended VIP ski and we are so pleased we went with them. The whole experience from beginning to end has been fantastic. We have been thoroughly spoilt with first class service. All our needs have been met with a professional and friendly service from our host Max (we wouldn't have swapped him for anything!). All the staff have been lovely, you will likely get to meet some of them who all make a huge effort to make your stay that bit special. The food was also delicious but with three courses a night we will likely go home fatter than when we arrived.
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  • Well look after by James!!

    James Davis 14 Jan 2017

    Stayed Jan 2017
    Had a great week in Club Aspen, very well looked after. Chalet itself in a very good location, great to be able to walk to the shops and ski hire etc. Just a couple of things to mention- food was ok but felt as though the menu was a little over complicated- maybe a few heartier homemade style dishes to add but in general it was very tasty and the risotto was amazing! A special mention to James, he looked after us extremely well and his service was amazing, made our holiday brilliant!!
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  • Great location, Fantastic staff!

    Mike Wilson 14 Jan 2017

    Stayed Jan 2017
    Lovely location with only a short walk to the Olympic and Solaise bubble. The chalet is nicely deported and has plenty of space to spread out and be alone or sociable as required. The staff however are outstanding, very attentive and always happy to help. They integrated themselves into our group very well, whether with the experienced guests or the younger, they were always easy to talk to and friendly. James, Emily and Olivia were fantastic hosts. Neil and Liam's good was consistently very good. The chalet was also exceptionally quiet, there was no disturbance from Dick's Tea Bar at the back or the main street to the front. The only downside was the heat of the room, it was impossible to sleep and the dry air made me congested, the only option was to open the window all night which is very far from ideal.
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  • Fantastic holiday

    Mike Edwards 14 Jan 2017

    Stayed Jan 2017

    Thank you for a brilliant week skiing. The staff were amazing and always happy to help. Hattie our nanny settled our little girl in and she had a brilliant time painting, sledging and eating crepes. I would definately recommend VIP to friends and would book again. Thank you everyone.

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  • Home from home where nothing is too much trouble

    Nick Bolding 14 Jan 2017

    Stayed Jan 2017
    Starting from when we requested a change of resort from Morzine (which had no snow) which was handled efficiently and at little cost this was another great holiday with VIP. Great crowd of fellow guests and very friendly and efficient chalet hosts. Meals were good but with a couple of 'dips' from the usual restaurant standard - though these were still tasty. Chalet is a 10 minute clomp from the main lifts but the free 'ski bucket' service saves you from having to carry equipment further than from 'Bananas' a bar just by the piste end. Lifts are efficient, link the runs well and it's easy to get across to Tignes if you have the full Espace Killy pass. Be aware though that the runs are challenging - think of them as being rated half or one grade easier than they really are e.g. the greens are more like blues... A little icy early in the week but a midweek dump meant we had plenty of snow on and off piste for the last day. Another great holiday courtesy of VIP!
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  • Peng/10

    James Griffiths 14 Jan 2017

    Stayed Jan 2017
    Had a really nice time! The lodge and food was great. The staff make this place! Super friendly, helpful and genuine.
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  • Penthouse no 3 January 2017

    Alison Leith 14 Jan 2017

    Stayed Jan 2017
    Had a fantastic time in Avoriaz. Millie and Jenni were great hosts, food and drink was excellent. The apartment is lovely and in a fantastic location.
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  • A wicked week

    Gaby Rowland 14 Jan 2017

    Stayed Jan 2017
    Thank you VIP for a super week. Exceptional service all week, food was very good and they catered to my dietary requirements very well, please don't be nervous if you have allergies as they take it seriously and manage to create absolutely delicious meals regardless of the requirement. Only one thing, please have a fridge that guests can help themselves to (sorry for pinching your salmon Niall and Liam...) Hosts wise, James, Emily and Liv were fantastic. I was surprised at how friendly, warm yet professional they all were at ALL times, it really makes a difference. Also, they all at some point went the extra mile, for example I casually in conversation mentioned to Emily that I fancied some Nutella on toast, ten minutes later she kindly appeared at my room door with it on a plate. Things like that where clearly extra effort has been put in goes a long way. Also thank you to all hosts and chefs for providing me with a cooked breakfast most mornings two hours after breakfast finished! My favourite factor of the experience by far is having such fun, kind, chatty and interesting hosts and chefs. It really does make the whole chalet experience so much more enjoyable. Concierge were fantastic too, Grace in particular is super lovely and helpful. Also, the social integration of all guests is done really well and adds a lot to the experience too. In terms of the actual chalet, the decor etc is amazing however please please look into the heating, at night it is often unbearably hot and I have struggled to sleep a lot of the week and I know many of the other guests have to. Thank you again, we will be coming back.. my best skiing holiday yet!!!
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