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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great chalet and staff

    Helen Davies 08 Jan 2017

    Stayed Jan 2017
    Had a fantastic time despite there being no snow. Chalet staff were lovely and great fun. Enjoyed our last night quiz. Would be good if there were USB charging sockets so we didn't have to fight over our travel plug! Thanks to the whole team for making the holiday hassle free, hope to come back again in the future
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  • Excellent Skiing holiday with VIP ski

    Tim Hodgson 08 Jan 2017

    Stayed Jan 2017
    Myself, my wife and 8 year old son with our friends and their 3 children had a wonderful 6 day holiday with VIP ski. Everything from the organisation to and from the resort was excellent, the chalet was perfect, warm and cosy, down to the heated boot room. It was made better by our chalet host Andy who was great with the kids, very thoughtful and polite ( he made our son a wonderful football cake on his birthday) and a good cook. We will definitely go on a VIP holiday again.
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  • Great service in fabulous surroundings

    Alison Newcomb 08 Jan 2017

    Stayed Jan 2017

    This is our second holiday in this chalet. We are a family of four, travelling with another family of four. The chalet is perfect for the eight of us. Our hosts Emma and Georgia were great. They could not do enough for us and we're great with the kids. It was nice being with young people who were confident, chatty with a good sense of humour. They added to the experience. The quality of food was usually really good too and afternoon cakes were delicious!! Thank you for a great holiday, once again!!

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  • Another great week

    Elsie W 08 Jan 2017

    Stayed Jan 2017
    We have had another wonderful week skiing with VIP. This was our 7th year in a row with VIP and continue to enjoy the experience. Our chalet host was friendly, efficient and helpful whilst the resort manager stood out as going out of his way to deal with any little hiccup. A great week.
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  • Ch M - 02/01/17

    Mark Kendall 08 Jan 2017

    Stayed Jan 2017
    A good week - very friendly staff, especially the transport guys. Chalet fine with nice character, although quite a tight space! Lighting in bedrooms terrible. Pretty clean, but dust, dirt and fluff under the bed. Good chalet host, good cooking, although quite a lot of food! Knowledge of where to eat out on chalet staff night off should be better. (That's an experience in Val D'Isere a few years ago too).
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  • Fantastic trip!

    Mark Weeks 08 Jan 2017

    Stayed Jan 2017
    We really enjoyed our time in Sycamore. Tom was a brilliant and attentive host and the whole setup was very relaxing. We especially enjoyed the hot tub with its mountain views. The communal lounge area with pool was another good feature (free beer on tap always helps!). We would definitely come back!
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  • Lovely Lumi

    A F 08 Jan 2017

    Stayed Jan 2017
    Excellent holiday, made all the better by the warm and friendly staff. Special mentions for Dan, Ben, Sam and Ed for all of their help and good humour despite the conditions, and of course to our super 'sub' host Toby who made our week in Little Lumi just perfect. You are a star Toby.
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  • Guest Review

    Nina Demetriou 08 Jan 2017

    Stayed Jan 2017
    We all had a great holiday in Berger this year, great service by our chalet hosts Ben and Charlotte, both extremely friendly, not intusive but great to chat to as well. Only had a couple of minor niggles but they really were minor. We think the chalet could do with a tv in the lounge as sometimes you don't want to keep going downstairs to the movie room especially the adults, we brought a couple of DVDs but did not watch one. Shower rooms very small. Couple of communication problems which made us lose ski time. (Wrong boots taken up the mountain, more general resort knowledge needed for staff new to the area) but I think as we are one of the first guests this season hopefully they will have learnt from this and be more careful. The nanny service came in handy for our two year old. Holly looked after her every morning during our stay. She was very friendly and they always had lots of fun with different activities inside and little trips around morzine too! We definitely recommend Holly and would like to see her again if we come back and she is available. We were a little disappointed to hear that each chalet had 5 free hours of the nanny service. If we had known this earlier we would have utilised our time a bit better. We all had an amazing time in Morzine at Chalet Berger and were lucky enough to get some snow too! Would recommend to friends and would also consider coming back on our next visit to Morzine! Thanks Ben and Charlotte for looking after us so well!
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  • Snow much fun

    Alex Jones 08 Jan 2017

    Stayed Jan 2017
    Harry and Emily excelled expectations throughout. Fantastic cooking, cleaning and advice. Would recommend without hesitation.
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  • Fabulous Farmhouse

    Ben South 08 Jan 2017

    Stayed Jan 2017
    Such a wonderful location for a chalet, in the heart of the old village of Val D'isere. Easy reach to the bars, cafes and slopes! Had a great week of snowboard with fantastic friends. The farmhouse lends itself to communal breakfasts and cosy nights in. Thank you
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