Get in touch

Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.

Enquire and Book Now

Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

9861 - 9870 of 15888

View all

  • Great hosts, great chalet, great food.

    Colin Batabyal 10 Feb 2017

    Stayed Jan 2017
    All very good, with the exception of the snow! Only minor complaints are: 1. Can you put hooks on the back of the bedroom doors please? 2. A bit more variety on the wine front would have been nice. Maybe different options matched to the food?
    Read more…
  • Wonderful Holiday

    robin gibson 10 Feb 2017

    Stayed Jan 2017
    Wow what a fab holiday and made perfect by great service and care from all the VIP team. A special to Sasha and Ryan from looking after us all week. Love Val anyway but VIP and great company made it best visit yet :)
    Read more…
  • Fabulous week

    Jenny Whyte 10 Feb 2017

    Stayed Jan 2017
    From start to finish nothing was too much trouble for our chalet host, Ben. The apartment was always clean and the food delicious. Staff were happy to help with any queries and arranging trips etc. A lovely week in a beautiful place.
    Read more…
  • Delightful

    Helen Maddox 08 Feb 2017

    Stayed Jan 2017
    I can't fault the chalet, the staff, the food or the facilities. We had a super time.
    Read more…
  • Guest Review

    Laura Dumeresque 07 Feb 2017

    Stayed Feb 2017
    Very good experience; friendly staff keen to help
    Read more…
  • Lech

    Chris Richards 07 Feb 2017

    Stayed Jan 2017
    This was our tenth week with VIP (starting in 2011). The staff were as excellent as ever - friendly, helpful and supportive. The hotel was a new way of doing things for us (usually we go for a small chalet or the Altitude Lodge at Les Gets). We enjoyed the food (and the vegetarian food was excellent), the sauna and our room - one of the big new ones with a view. By the way, it would be helpful to have tea-making facilities in the room. And it would be good to have a plunge pool in the very large sauna area. It was a pleasant change to have access to guided ski trips though, as it turned out, we could only do one of the three days. We're not especially experienced skiers and the conditions were not that easy - flat light, some rain/snow, poor visibility. We'll certainly be booking a week with VIP next year - and keeping our fingers crossed for much better weather!
    Read more…
  • Short but sweet visit

    Jonathan Shaw 07 Feb 2017

    Stayed Jan 2017

    Hello, We made our own way to the resort and only stayed Sunday through to Thursday due to work commitments. This being said the stay was very enjoyable. The food was fantastic prepared by Ben our chalet host. The location in the village was superb both for lifts and bars. All in all an excellent short break. Thank you, we will return again. Jonathan

    Read more…
  • Great hosts, great resort, shame about the snow!

    Tom Stone 07 Feb 2017

    Stayed Jan 2017
    We have been a longstanding VIP customer over the past 9 years and have always received excellent service. Millie and Miles were great hosts and produced great food and really made sure our stay was first class. The location of the penthouse apartments in Avoriaz is very good and allows true Ski in/Ski out. The only slight area that we felt has been reduced this year was a few of the nice touches that VIP normally offer. The Molton Brown has been replaced with another brand, no robes in the bathrooms and the coach seemed to avoid the motorway (i'm guessing to avoid the tolls) and took a very twisty route on the A roads which lead to a couple of people being sick on the bus. Only minor complaints but worth mentioning for the future.
    Read more…
  • Family ski trip

    Celia Shepherd 06 Feb 2017

    Stayed Jan 2017

    From start to finish it all worked like clock work. Our host Lucy was a charming, very efficient girl who looked after all our requests with charm and speed-- a great ambassador for VIP! as indeed all of the team that we met in Val d'sere were. They all seemed very happy in their work which I have found in the past does show through if there is a problem ( with staffing) in the village. Our accommodation The Laurel, was very comfortable and perfect for our family of 6 adults. I certainly hope we shall be using VIP again.

    Read more…
  • Picture Postcard Resort & The Service Didn't Disappoint

    Teresa & David Caddick 06 Feb 2017

    Stayed Jan 2017

    Having skied in Lech during a VIP Ski holiday in St Anton in 2015, our party of four were looking forward to a smaller resort & a more peaceful experience. Lech certainly didn't disappoint.. The Theodul is a very comfortable, well equipped & charming hotel, made special by the "nothings too much trouble" attitude of the staff & team. From the call to ensure everything was ready for us that we received the day before departure (thanks Sion) to Patrick carrying my wife's ski boots to the hire shop, everything ran like clockwork. The food was plentiful & delicious, Siobhan produced an amazing Carrot Cake, Harry's attentive service & polite humour was delightful, & Bernie's considerate driving was a pleasure. The chefs, although seldom seen, performed some minor miracles in the kitchen & Hannah topped off the package with her perfect service. The whole team, too numerous to mention, performed brilliantly, for which we are very grateful. Yes, it's has to be said that Stroltz have a monopoly on hire prices, & the resort could be called "expensive", however, the quality we experienced was excellent. You knew what the prices would be from the moment you saw the Strolz building & its chandeliers in the hire shop.! We deserve nothing less, so even that was OK... Thanks VIP for a great week. Some sun, some snow, some rain, but a pleasure that topped our excellent experience in St Anton in 2015. We'll be.back.!

    Read more…

Newsletter sign up

Chat on WhatsApp