Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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What a fantastic week. Waited for the snow and booked late when we knew it had arrived. The whole holiday was fantastic. From being picked up at the airport with cold drinks and snacks to arrival at the Chalet, the journey was seem less. The chalet was fantastic. We have never booked into a shared chalet as a family before and were slightly apprehensive but we were lucky that the two other families also attracted to the VIP brand were lovely. We have had a wonderful week. Too much fantastic food and high quality wine have become the norm. The chalet hosts - Sasha and Ryan have been brilliant. Helpful, useful and knowledgeable as well as excellent cooks - what more can I say. I hope that we can come back one day.
Megan and Isaac were exceptionally helpful and welcoming. Their food was outstanding and the kids food was extremely tasty. The food presentation was beautiful and we felt very spoilt! They were very engaged and improved the experience by being so friendly and fun and professional. Megan and Isaac were very accommodating and adjusted parts of the menu according to specific needs and tastes (dislikes). The chalet was comfortable and well positioned for both the pleney and super morzine lifts and also for town. Lovely bedrooms and bathrooms, we had the little apartment downstairs which was great for the family to be together. Would totally recommend to others and would return too!!! The travel arrangements were great too very smooth.
We have had the most wonderful week skiing, such a treat, thank you VIP. Altitude lodge is the most perfect location and most excellent ski chalet. The chalet is true ski in and ski out, it's exceptionally comfortable, the food is delicious, wine great, fabulous views from the hot tub, great bar and above all the most excellent team of hosts, nothing is too much trouble and the service and food is awesome! The little details, heated boot racks, fluffy towels, comfortable pillows, good shower etc made such a difference. Also the best hot chocolate in the Alps! We will come back soon, thank you team Altitude Lodge for our fabulous holiday!
VIP have always been good, but this year they really upped their game. The chalet girls Maxine & Sara, both super cooks and made the best ever cakes I've tasted. The food and wine really stood out this year, with nothing being to much trouble for the girls. Patrick the resort manager, was always there on hand to run us into resort whilst my husband was getting his new ski boots adjusted. The chalet was lovely, although we choose room 5 for the double bed, be warned if you go to bed early you can hear everybody in the lounge area as the room is on a mezzanine level. Saying that our party were brilliant and couldn't complain about noise at all. Courchevel 1850 isn't for everybody. It's very expensive and the night life is dead. But, if you are going for the ski area, lovely reds and blues and very easy to ski to other places within the 3 valleys.
We have just returned form the most amazing all round experience from the VIP ski. The efforts of the whole team throughout our stay from Senior management to cleanliness and comfort of the facility were exceptional. The location of the lodge was perfect for easy access to the slopes. We were staying as a couple with a number of families with children which could have potentially been problematic. In reality the children had their needs met so well we by parents and the child care services provided by VIP, with easy access to and from ski school and an onsite nursery service, we were able to enjoy their obvious excitement and they very much enhanced our stay without encroaching on adult time. We were on the slopes early each day and able to explore the huge area of Portes du soleil. The Ski in ski out facility a new pleasure for us avoiding any unpleasant walking in ski boots or waiting for transport, delivering us effortlessly back to the chalet for afternoon tea and delicious cakes and time for a Sauna and dip in the hot tub before supper. The food was superb. Comprehensive breakfast options and in the evenings the luxury of a choice of starter main and desert each day and were never disappointed. Beautifully cooked and presented. The smooth transfer from the airport to finding the bags delivered to our room and back made either end of our stay an unexpected pleasure. Thank you to the whole team for a brilliant holiday we will certainly be spreading the word and will aim to book early to avoid disappointment.