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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Archer x three

    John Archer 18 Feb 2017

    Stayed Feb 2017
    Excellent service, excellent food and skiing was excellent too (albeit out of your contro). A slightly bigger hot tub so I can stretch my legs out is the only other thing to say as all was so good
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  • Sunshine and great hostess!

    Lynn Sawyer 18 Feb 2017

    Stayed Feb 2017
    The food has been great, much better than the last time we visited. The little touches like the ski bucket, honesty fridge and the espresso machine really made the experience more enjoyable. When things went wrong it was quick to be fixed. Hot tub was lovely. In regard to the London office some confusion over ski lessons and after ski activities. The London office isn't as pro active as the team in the ski restort and the experience with the London office wasn't as positive. Attention to detail could be better . Resort manager was very nice. Our hostess Beth was amazing, Beth for president :-) !
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  • Guest Review

    J Emery 18 Feb 2017

    Stayed Feb 2017
    We were lucky to hit a week of perfect skiing weather and the 3 vallees resort is excellent for skiers of any level. We enjoyed the fab chalet which was spacious, light and well furnished with a fantastic raised fireplace and a great outside hot tub. The girls looking after us were lovely, attentive and thoughtful, remembering and accommodating our children's food preferences and looking after them on Valentine's evening so we could go out (they actually ended up cooking a cake together !) There was plenty of great food and they were very flexible with their menus to make sure we were happy with everything. There were also some nice little personal touches which we really appreciated. This would have been a very clear 5 star review if it were not for a few glitches with the dedicated shuttle bus service that VIP run for their chalets. It is a great service but if it is offered it must run efficiently and being late a few times and failing to show does matter with a top quality holiday brand such as this one. Similarly if the service offered is a comprehensive one, details should all be taken care of with nothing left to chance and just occasionally this was missed. Overall their excellent reputation is very well deserved and all the staff we interacted with were very helpful and extremely pleasant and eager to ensure our experience was as good as possible, it was a delight to deal with them.
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  • A wonderful stay in Chalet Berger in Morzine

    L H 18 Feb 2017

    Stayed Feb 2017
    We had a perfect half-term holiday with VIP ski in Morzine. The chalet was beautiful, comfortable, convenient and close to both the Morzine area and the lift to Avoriaz. It was easy to reach and as soon as we arrived we felt very welcomed and at home. The food each day at both breakfast and dinner was delicious, the perfect start and end to a long day skiing. The skiing itself was lovely with great weather, if occasionally slightly patchy snow. Overall we couldn't have wished for a better stay!
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  • Amazing week

    Robyn Hackett 18 Feb 2017

    Stayed Feb 2017
    Really great week, lovely staff, food and service
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  • Brilliant week thanks VIP and Host Tom

    Vanessa Hughes 18 Feb 2017

    Stayed Feb 2017
    What a great week we had. Firstly we had a lovely spacious chalet, and facilities, but even better were the delicious meals prepared by Tom who was super helpful and friendly. Hot tub was a huge hit with everyone. Really appreciated ski drop off service which was particularly handy with 3 children in tow. Perfect weather topped off a fabulous week....thanks VIP!
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  • It was GREAT!!

    Bea Nicholson 18 Feb 2017

    Stayed Feb 2017
    I LOVED IT SOOOOOOOO MUCH we didn't have to walk from the Rond-point
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  • Holiday at Chalet Berger

    Joe Stephenson 18 Feb 2017

    Stayed Feb 2017
    Overall it was really good fun, the skiing was really good and the whole chalet experience was fantastic aswell. I found the food incredible throughout the week.
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  • Excellence

    Graham Elliott 18 Feb 2017

    Stayed Feb 2017

    From first to last we have been looked after by incredibly friendly and positive people. Sam and Matt have been exactly right for us, combining attention to detail and great food with a relaxed and informal manner that suits us perfectly as a family. They have been very responsive to every need and have gone out of their way to make us feel totally at home. They have produced excellent and delicious fare and we could jot have asked for more. In addition, all of the drivers who have ferried us to and fro have been extremely helpful - it is just such a nice touch to have one's skis and poles taken from one's grasp and stowed away. In all this has been a terrific experience and we couldn't recommend it too highly.

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  • Chalet with diligent staff and hot roaring fire

    Ronnie & Samuel Coyne 18 Feb 2017

    Stayed Feb 2017
    The meals were very nice, prepared by Ben who I would recommend to enter himself into master chef. Chalet was exactly as described on website and the staff made our stay memorable and enjoyable.
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