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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fab service and great snow in Val d'Isere

    J D 19 Feb 2017

    Stayed Feb 2017

    All the VIP staff from the drivers, lodge staff and especially our chalet hosts, Ellie and Andy, are so welcoming and obliging the holiday overall was very relaxing. Andy and Ellie go out of their to make sure the adults and kids food likes and dislikes are catered for. The hot tub was a big hit in the evenings and the swimming pool and wellness centre is great (although the pool a bit cold). My best bit was the wake up drinks- thanks Ellie!! Thanks all for a great holiday!!

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  • Another wonderful half term experience!

    H Devey 19 Feb 2017

    Stayed Feb 2017
    Comfortable chalet, delicious food, good location (with a first class driver system!) , wonderful cinema room and sublime bacon!!! The views up the mountain have blown us way
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  • Guest Review

    Jane Morris 18 Feb 2017

    Stayed Feb 2017
    Our hosts were excellent. Ellie and Andy. Food was great, Service punctual. Kind towards the children. Nothing too much trouble. I have stayed in many top level chalets and there is a difference in the small things.... There were no resort maps, no small snack to take skiing and sun cream...maybe in the honesty bar but how much is a small twix pp per day? All small yet make the clients feel really looked after..... And book again. Had there been a spa menu in the chalet I may have had a couple of massages..., but nothing was even mentioned. Children's robes and slippers would be nice given you have to go outside to access the pool.... And that was too cold to enjoy properly which was disappointing given that it's such a nice pool to have! KIds tea was great. The steps up to the chalet are treacherous and really should be cleared. They are also very difficult to get up to the slopes with kids and ski gear. The ski in ski out is a fantastic asset... but is very difficult to negotiate. Hot tub fabulous.... And looking after me while I'm in it perfect!,,
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  • Rad fam

    Sally-anne Radkiewicz 18 Feb 2017

    Stayed Feb 2017

    Staff were so friendly and personable. Could not have been more helpful and so kind, especially , when our (non VIP) seasonairre daughter Christi ended up in a neck brace. Neil the chef produced outstanding food and the chalet host girls were so professional and fun and lovely. We have never done a VIP ski before and shall definitely return. Shout out to Neil and the entire Aspen Lodge staff, guillaume, Andrew and josh..

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  • The Best!

    Annie Jones 18 Feb 2017

    Stayed Feb 2017

    Rob, Lucy, Becky and George were welcoming, fun and considerate from the start. The food prep and menu was great, and, when someone changed their minds, they were very accommodating. Between breakfast, the pistes, tea, cake and dinner, they had advise and stories and a laugh. We also had a few injuries who they looked after and made at home whilst everybody else was away which was invaluable! Brilliant staff who made our stay! P.S. Cooked breakfast every morning was amazing - and for the slow coaches; the continental half our later, c'est boooooon!

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  • Family ski

    Paul Mans 18 Feb 2017

    Stayed Feb 2017
    Overall excellent. STaff were friendly and always helpful Food was excellent, especially off veggies. Enjoyed the spa.
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  • Five Star VIP

    Michael Brooks 18 Feb 2017

    Stayed Feb 2017
    Excellent from A to Z. Location,ski domain,chalet style and facilities, but all made top notch by chalet staff- friendly,courteous, prepared to go the extra mile for us.
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  • Important

    Greg Secker 18 Feb 2017

    Stayed Feb 2017

    The chalet has been such a kind and inviting place to stay. The staff, Alice and Charlotte made us feel right at home and have gone the extra mile to help us celebrate some family birthdays. Such a delicious cake and organising a special chef for the evening. Thank you so much can't wait to come back soon!

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  • Guest Review

    Michael & Audrey Cawthra 18 Feb 2017

    Stayed Feb 2017

    We had a lovely holiday in Aspen Lodge! The apartment is in the high street and not too far from to the slopes! Love the ski bucket in the morning! Very handy with young kids! The kids were well look after by our lovely nanny ! Lots of craft and outdoor activities! Make sure you book a restaurant early when it is the chalet night off (during busy weeks) as all restaurants get full fast! Thank you to our lovely chalet hosts for making our stay very enjoyable!!!

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  • Guest Review

    Jamie Feather 18 Feb 2017

    Stayed Feb 2017
    Most delightful service we have experienced on a ski holiday. Charming and nothing we ask for was a problem. Would happy return. A truly excellent holiday. J.
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