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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Best Chalet in Morzine!

    Sophie Brooks 18 Feb 2017

    Stayed Feb 2017

    We have loved our time at the Alaska Chalet, after a day's skiing there is nothing better than a slice of homemade cake and a cup of tea in the lodge. The evening's dinners were all fantastic with delicious food all week, and the cooked breakfast was a highlight too! But the service was fantastic with Beccy and Dan being very friendly, helpful, and generally making our week much more pleasant. We couldn't have asked for more from Chalet Alaska, and know where to come next time!

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  • BBUA

    Elizabeth Lillie 18 Feb 2017

    Stayed Feb 2017
    We have skied every year for the last 4 years. Every chalet experience is different, however...we are writing a review this year because we were asked to! What we noticed and appreciated this time were the following: great ski teachers-attentive and understanding of the needs of the little guys, great wine list, chalet guys...really nice personal touches e.g. riddle of the day, magic tricks, IT solutions, last minute menu adjustments. We would have preferred full disclosure about children lesson times-which were different for each age group-some last minute logistical juggling required there! Take care with chalet fitting of boots and skis. While super convenient, you don't want racer hard core skis for gentle lady ski fun. Easily fixed in the end! Loved Panoramique-superb service, kiddy friendly, high budget but we were made to feel like royalty (kids too)! Disappointed by Coeur de Crystal-been twice before with good memories. However, this time..........needless to say, we won't choose to go there again!
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  • Great holiday

    James Burke 18 Feb 2017

    Stayed Feb 2017
    We've had a fantastic week. The staff have been amazing, particularly our nanny, Abby and Patrick the chief. The one thing that could be improved, would be better pillows.
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  • Fantastic first skiing holiday

    The Ritchie's 18 Feb 2017

    Stayed Feb 2017
    For our first skiing holiday as a family we had a wonderful time at the Aspen resort. All the staff were very responsive, friendly, efficient and nothing was too much trouble. Our chalet host Amy in particular was very friendly and clearly puts pride and effort into her work and was very approachable, and prepared delicious food, we could not have asked for more. If we had some criticism it would be the chalet was rather hot at times and the jacuzzi bath was hard to work. Also TV set up is rather complicated to operate. We enjoyed the hot tubs and spectacular views. Rachel was also very responsive and friendly.
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  • Perfect from start to finish

    Clare Bhabra 18 Feb 2017

    Stayed Feb 2017

    This is our fifth ski holiday and I can't believe how everything just gets better every year . Cath and Rich must be the most perfect hosts anyone could ever wish for . From injured skiers to parents to teenagers -all are so well looked after -every wish anticipated and quietly granted . It really is an amazing skill that Cath and Rich can make us all feel so relaxed whilst at the same time so very spoilt . Nothing was too much trouble . Their culinary skills are amazing -they are able to adapt to any fussy requests at the drop of a hat and their scones were to die for ! The only is we all can't imagine going on a ski holiday with anyone else Thank you all so very much for a magical week . See you soon I'm sure Cx

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  • Best week skiing

    Caspar Mcdonald 18 Feb 2017

    Stayed Feb 2017

    Our holiday exceeded our expectations in every way.. Pia was a brilliant nanny Harry was an exceptional bar person, as was Portia.. I would like to thank everyone in the kitchen, especially Patrick and his team.. They should all get a mention but I don't know their names ! Hannah was superb too. A special thank you to Ross, Tom and Luke.. And a BIG thank you to all those behind the scenes... We will defiantly come again.. THANK YOU ...

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  • Great week of skiing, excellent food and service

    Guillaume Bacuvier 18 Feb 2017

    Stayed Feb 2017
    We had a fantastic week in Meribel, the service, the food, the facilities, everything was excellent from start to finish
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  • A truly fabulous week

    Claire Garrill 18 Feb 2017

    Stayed Feb 2017
    We have had a wonderful week at Mariefleur. From start to finish we have been extremely well looked after by Ben and Hillary. Nothing was too much trouble and all of our requests and questions were dealt with promptly and efficiently. Adam is an amazing chef; we cannot recommend his cuisine highly enough. Aside from their professionalism, they are all exceptionally warm and friendly people who have made us and our children feel at home for the duration of our stay. The chalet is incredibly comfortable, with lots of different areas to relax in and the cinema room was a real hit with the children and adults alike. In fact all of the facilities, from the steam room to the hot tub and pool room were very much enjoyed by the whole group. All in all, it has been a truly fabulous holiday!
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  • Fabulous week

    Alisha Mcdonald 18 Feb 2017

    Stayed Feb 2017
    This has been a great week. Exceeded our expections. Pia has to get a big mention as she is a superstar, taking care of our daughter from the second they met like they have known each other for ages. The rest of the team are first class too? Can't really fault anything other than butter in dishes at dinner and perhaps to move dining tables around a bit during the week?
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  • Fab week!

    Hafize Truslove 18 Feb 2017

    Stayed Feb 2017
    Great week with great people in a lovely chalet ! It was really nice to have hut tub after long day skiing. Sasha and Ryan were excelllent !
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