Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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VIP staff have been the most helpful holiday staff we have ever encountered. We had two people with injuries in our party and the staff were incredibly helpful with arranging emergency medical care, helping with transfers etc. The rooms are very clean with all the mod cons needed and plenty of space. The food at the hotel was amazing. Three course meal each night with a choice for each course. There was also a choice of reasonable wines each night. We, as a group, were extremely impressed with the whole experience and not only would we consider staying with VIP ski again, we would also recommend it to our friends. Definitely worth the money!!!
Resort is great, nothing was too trouble for Toby and Ben and the chalet was lovely. Shame the weather was substandard, however the rest of the week made up for it.
The hotel was fantastic - the rooms were spacious and clean, the communal areas were well laid out and there was plenty of space for ski boots/skis, and the food was spot on. All the meals were well balanced and there was a good choice, especially for vegetarians (highlight was the pie and the soup!). The ski hosts were also great and were very useful to show you the best runs and how to get between the villages (and good suggestions for lunch?). We were sadly unimpressed by the connectivity of the resort - although the flexenbahn allows a little greater movement, when there are high winds, it is closed and you end up stranded on lower, busy pistes. There needs to be a few more options for skiing around the areas when bad weather forces high lifts to shut.