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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Sonic Stag

    Andrew Jenkinson 04 Mar 2017

    Stayed Feb 2017
    Sarah and Rose were amazing. Very friendly, fun and professional. The cooking was fantastic. They were super friendly and very accommodating. We were a demanding group and nothing was too much for them. They provided good recommendations on what to do (except maybe the ten pin bowling!). Great servicing of the rooms.
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  • Holiday

    Mark Pad wick 04 Mar 2017

    Stayed Feb 2017
    Staff were excellent. Facilities were good, although perhaps a little cramped in room 1 for two gentlemen .
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  • Staff are the best

    Fritha Vincent 04 Mar 2017

    Stayed Feb 2017
    When I pay for something I care about the supply chain. The staff seem happy and prepared to come back year after year. So 10/10 people matter
    Read more…
  • Another amazing stay at Altitude Lodge

    Stefan Gyoker 04 Mar 2017

    Stayed Feb 2017
    From the start of our holiday until the last wave goodbye the staff at Altitude Lodge went out of their way to ensure we had the very best ski holiday possible. The location and design of the chalet is exceptional but what you can't see from the professional website and glossy photos is the attention to detail and genuine friendliness of the staff. They made us feel like royalty and nothing was ever too much trouble. I'm not sure how VIP find there staff - they're all young and passionate about the mountains but they are mature and hard working and never once left us feeling anything other than complete VIP's as the name would suggest. We've stayed here twice now and although the team has changed the level of service has remained top notch. Thank you to all the staff for ,a,ong our holiday one that we will never forget and we can't wait to book our next stay with VIP!
    Read more…
  • Fantastic food and service

    Sally Wood 04 Mar 2017

    Stayed Feb 2017

    Chalet lovely, food incredible and level of service was second to none. I managed to injure myself on day 3 and spent the rest of my week on the sofa but Jasmine our chalet host was amazing and made what could have been a very long 3 days cooped up whilst the rest of the group were on the slopes enjoyable! All the staff couldn't do enough to ensure we had a good time

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  • Mushrooms

    T L 04 Mar 2017

    Stayed Feb 2017

    Service in chalet not up to VIP usual standards. Shuttle service fantastic, all the drivers helpful attentive and very accommodating. Concierge service very good in aspen lodge.

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  • A fantastic experience

    Matt Hart 04 Mar 2017

    Stayed Feb 2017

    The chalet was everything we had hoped for. Clean, tidy and had a good selection of entertainment. The standout part of the chalet experience was the staff. Rob was fantastic and really led the face to face relationship with us as guests. Nothing was to much trouble for him, and he has the perfect mix of professionalism and down to earth friendliness. A true standout member of staff that as a company owner I would be delighted to have on my team. George was a great chef and character to have around the chalet too. A knowledgable guy, who as well as cooking some fantastic food also went out of his way to put on a quiz night for the group. Two very hard working guys who work well as a team. Would certainly recommend. Well done to all involved.

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  • Val Desire

    Tom Paterson 04 Mar 2017

    Stayed Feb 2017
    We have just had the most wonderful week with Charlotte and Alice. They are a great team - Charlotte is a great chef and an even better fire starter. Alice fills the chalet with her humour, energy and knowledge of the ski lift network. Greatly appreciated girls- you're absolute heroes. Love Tom, Hattie, Jono, Ali, Jamie, Ed, Simon, Luke and Gary xxx p.s. Josh is very dishy.
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  • Another amazing stay at Altitude Lodge

    Stefan Gyoker 04 Mar 2017

    Stayed Feb 2017
    From the start of our holiday until the last wave goodbye the staff at Altitude Lodge went out of their way to ensure we had the very best ski holiday possible. The location and design of the chalet is exceptional but what you can't see from the professional website and glossy photos is the attention to detail and genuine friendliness of the staff. They made us feel like royalty and nothing was ever too much trouble. I'm not sure how VIP find there staff - they're all young and passionate about the mountains but they are mature and hard working and never once left us feeling anything other than complete VIP's as the name would suggest. We've stayed here twice now and although the team has changed the level of service has remained top notch. Thank you to all the staff for ,a,ong our holiday one that we will never forget and we can't wait to book our next stay with VIP!
    Read more…
  • Redwood

    S T 04 Mar 2017

    Stayed Feb 2017
    Just wanted to say a massive thank you to both Beth (our host) and Tom, who went above and beyond all week to make our trip amazing, will definitely be booking future holidays with VIP as a result.
    Read more…

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