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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Absolutely brilliant ski holiday

    Mark Taylor 05 Mar 2017

    Stayed Feb 2017
    This was our second ski holiday with VIP and they most certainly did not disappoint. It's the little personal/extra touches that make VIP such a special experience. The friendly call before we left the UK getting to know us, answer any questions we may have, check details, to the exceptionally friendly and attentive staff. Our chalet host Andy was by far the best ski chalet host we have had. He could not be more helpful but also a great laugh. He always took our banter with a smile! Having been with VIP club previously we can honestly say that Andy's cooking was easily on a par with that of a professional chef! Every meal was beautifully presented and tasted exceptional. Thank you VIP, Andy and our fantastic chalet buddies for such a brilliant time. We will definitely be back! Mark and Lucy
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  • McBrude Group

    Zoe McBride 04 Mar 2017

    Stayed Feb 2017

    Loved the holiday from start to finish. Staff were attentive and helpful 24/7 especially with drop off/pick up on demand! Ski hosting on the slopes was fantastic (thanks Toby!) we've been brilliantly looked after and had a wonderful time. Food was exceptional every day and accommodating of various dietary needs. Thanks VIP. We'll be back with you next year!

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  • Fantastic Family Ski Trip

    Louise H 04 Mar 2017

    Stayed Feb 2017

    We enjoyed a fantastic week in Meribel at Chalet Marielaine at the end of February. Everything was very well catered for by our great Chalet Host, Mo, along with the rest of the VIP team in the resort. The Chalet was always very clean and cosy when we returned from a day of skiing, the meals were delicious (with gluten free diets well catered for) and the private shuttle service was brilliant. Nothing was ever too much trouble and everyone in our group enjoyed a very chilled out week. Mo was particularly helpful with the members of our group who were beginners; making sure that they were comfortable with all hire equipment and lessons. I wouldn't hesitate to recommend VIP and Chalet Marielaine to others in the future and we hope to come back ourselves next year! Thanks for making our holiday one to remember.

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  • Holiday review

    Ben Coveney 04 Mar 2017

    Stayed Feb 2017
    Everyone had a great holiday. The resort met all expectations and the service from our chalet host Charlie exceeded our expectations. Friendly at all times, amazing food and an all round great guy.
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  • Amazing week!!

    Charlotte Bamford 04 Mar 2017

    Stayed Feb 2017
    We have had the most amazing week with Ski VIP, been so perfect with the Emma and Georgia!! Everyday the food has been wonderful and they have been great fun too! We can't wait to come back xx
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  • VIP chalet Alaska

    D and A Salisbuy 04 Mar 2017

    Stayed Feb 2017
    Becky and Dan worked really hard to look after us, any of our requests were taken care of. VIP does it again! Lee's cooking was beyond superb, a self confessed perfectionist who just calmly delivers, you could see they worked really well together. The Alaska chalet is an excellent location between both lifts. VIP gets so much right and yet, you just need to do the really little basic things, for example- get the show on the road at 7.30pm with both drinks and canapés, make sure the wine is open and on the table for the start of dinner, don't run out of muesli, You also need to sort the sound system its very dated, the (one? ) connector doesn't work well. The chalet wifi is inadequate and very unpredictable which made working from here difficult - something I will consider as we book our next holiday.
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  • Fabulous week in Morzine

    Neil Seagers 04 Mar 2017

    Stayed Feb 2017
    We arrived to sunshine and sparse snow. This soon changed to copious snow and all manner of weather. We've skied every variation if snow and weather possible. It's been fabulous. The week was enhanced by our wonderful chalet host, Chrissie. Her great cakes welcomed us home every night followed by delicious suppers. The chalet was relatively small but very well equipped and situated bang in between the main resort lifts and the bus stop. We are very sad to be returning home tomorrow.
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  • Kev 50

    Russ Marks 04 Mar 2017

    Stayed Feb 2017
    Having not been on a holiday like this I was not sure what to expect but the service, food and helpfulness of the staff was exceptional. Nothing being too much trouble. My only quibble would be that the bed has seen better days.
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  • The Hartleys return

    Gerald Hartley 04 Mar 2017

    Stayed Feb 2017

    Having stayed in this chalet in 2016 our family of 11 returned with 2 x 3 year olds, 1 x 4 and 1 x 7 year old. This is the perfect location for a family skiing holiday. This year the conditions were not as good but the location of this chalet is so good that it is so easy to pop in and out. Top marks to our chalet hosts Charles and Jack who kept the chalet spotlessly clean. Also our nannies Beth and Emma were so good and flexible with the children. Also thanks to Sophie for also being so attentive in ensuring everything was ok for us. We'll be back

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  • Altitude Lodge - 2017

    Richard Wyn Griffith 04 Mar 2017

    Stayed Feb 2017
    Our third time in four years at Altitude Lodge and I have to say that the team have done it again - simply fantastic! The crazy thing about it is the consistent high standards that are reached year after year with (mostly) different staff. Well done to VIP for hiring such friendly, kind and thoughtful staff year on year. Thank you to the staff at Altitude of 2016/17 for making this another holiday we won't forget! And thanks to all the nannies for giving our group peace of mind day after day!
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