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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Quiz winners!

    Lynne Gillon 18 Mar 2017

    Stayed Mar 2017
    The hotel is excellent and the staff were very welcoming and accommodating and all problems were dealt with competently and pleasantly. The evening meals were delicious and beautifully presented as were the cooked breakfasts. Unfortunately the fruit, bread and jams were below standard. The soap holders were very hard to use and alternatives ought to be sourced. However we all throughly enjoyed our week in Lech with VIP ! Thank you!
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  • VIP treatment throughout

    Sandy Meyer 18 Mar 2017

    Stayed Mar 2017
    This is our third year with VIP Ski and we have been spoiled by the excellent service we will only choose VIP from now on. Keep up the fantastic service see you next year!
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  • Team Wakefield

    Gillian Atkinson 18 Mar 2017

    Stayed Mar 2017
    This was our first time visiting Austria: we have been very pleased with the resort,skiing and the hotel. the staff in the Montjola were amazing- very friendly and personable, with an excellent level of service and a personal touch. The food was very very good and exceeded our expectations. Thank you for a wonderful holiday!
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  • The best-organised ski holiday I've been on

    Richard Brown 18 Mar 2017

    Stayed Mar 2017
    Thank you to Siobhan and the team for a fantastic week. The weather in Lech was perfect and we had a great week of skiing. But the holiday was made extra memorable by the organisation of VIP Ski and the staff at the chalet hotel. On the organisation side of things, the attention to detail was great - dedicated check in area at Gatwick, bottles of water on the transfer coach, on-site support at the ski-hire shop and luggage delivered to our rooms seamlessly. The staff at Hotel Theodul were really good - excellent food every day, including made-to-order breakfasts. We've already started looking into booking for next year at another VIP location.
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  • Excellent value

    Libby Lewis 18 Mar 2017

    Stayed Mar 2017
    The staff can't do enough for you - they are always so helpful and pleasant The food is plentiful and excellent The rooms are comfortable
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  • Fabulous service with a big beaming smile

    Andi West 18 Mar 2017

    Stayed Mar 2017
    Nothing is too much trouble for the staff at Hotel Montjola. The rooms are comfortable and clean. Food excellent (huge portions), great choice of wine and a very handy taxi service into town. All the staff are friendly and helpful and Rachel runs the whole operation with quiet efficiency. Would certainly highly recommend.
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  • Good holiday

    Liane Aylott 18 Mar 2017

    Stayed Mar 2017
    Really lovely staff, nothing is too much trouble. All the drivers were great and Roddi stood out as just having that something extra. Hotel is nice but ready for a bit of a refurb. Room was always clean and tidy to come back to. Probably wouldn't pick St.Anton as a resort again as prefer ski in ski out but all was good regarding VIP Ski.
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  • Fabulous week!

    Andrew Hawkes 15 Mar 2017

    Stayed Mar 2017
    Great week, brilliant chalet in great location. Jaya was a superb host!
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  • Things you can do with a non slip bath mat!

    Anthony Robinson 15 Mar 2017

    Stayed Feb 2017

    What can I say... we have been thoroughly looked after and pampered by the VIP crew during our stay in Val at the Club Belvarde chalet. The chalet and amenities on hand are just what is needed to help you savour everything that Val has to offer. We were a big group (23 of us), and nothing was too much trouble and the crew kept on giving of their time and attention. After a while we kind of forgot that the VIP crew were staff intended to look after us. Nothing was a hassle, humour always a plenty, we wanted for nothing!

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  • Excellent all round and more

    Paul Driscoll 15 Mar 2017

    Stayed Feb 2017
    I just want to say what a great time we had, in spite of 'unhappy' incidents that had nothing to do with VIP. First I though the quality of the hotel, and food in particular was really excellent. The staff were great and the opportunity provided by the guiding to help get people to know each other was superb. I also enjoyed the steam room/sauna. The afternoon tea/cake and the fact that there were no 'nights off' where we had to fend for ourselves made the slightly elevated holiday price (compared to similar ski-holidays we had taken in previous years) completely worth it. I also thought that the skiing terrain and scope of the Arlberg area was better than I had experienced in most other places (including in the US). That I lost 48 hrs of skiing due to a fall (on-piste) that left me with a mild concussion (no idea how) and medical treatment at the local clinic did not really detract from my assessment of the holiday. Again the VIP-Ski staff was extremely sympathetic and helpful. When another member of our party of four had to have emergency surgery for a (non-skiing-related) illness, again the staff were brilliant (as were, I have to say, all aspects of the medical attention that were received thereafter). So in spite of all these medical issues, which we would have preferred to avoid, I would really love to go back to Lech and I am certainly tempted to sample other VIP Ski offerings.
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