Get in touch

Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.

Enquire and Book Now

Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

9401 - 9410 of 15888

View all

  • Snowboarding from Le Manoir, Morinze

    Geraint Wyn Story 15 Mar 2017

    Stayed Mar 2017
    My partner and I left our booking late, hoping to pick up a good deal, and were delighted with our luck at getting in at VIP's new venue, Le Manoir. The accommodation is grand in scale and beautifully fitted out. We were well looked after from the moment we booked until when we left at the airport. I was particularly impressed with the prompt and informed responses from the live chat facility on the website. The only issues with the trip were that because the venue was new, I got the impression that VIP had not quite yet got to grips with how many staff were needed to run the venue. Hattie and Katy were excellent hosts, they were friendly, helpful and very accommodating to the needs of everyone. There were a few shortcomings in their service but my opinion is that this was because they were overworked that week, rather than any lack of effort or training on their behalf. I believe that VIP should have better assessed the staffing requirements, and erred on the side of caution with more staff rather than fewer staff, before letting customers stay at the venue and have an experience slighter lower than the usually excellent standards of VIP. These issues of staff management did also seem to be apparent in the transfers, with staff being competent but seeming rather unprepared at times. All in all, my partner and I had a great holiday in a fantastic venue, with excellent hosts, but there were a few small issues that one would not have excepted from VIP.
    Read more…
  • Fabulous staff made all the difference

    H M 15 Mar 2017

    Stayed Mar 2017
    Had a lovely holiday. Always greeted with a smile and nothing too much trouble for the staff at the Hotel.
    Read more…
  • Great chalet, fabulous hosts

    Trevor Mott 14 Mar 2017

    Stayed Mar 2017
    Club chateau is a well located chalet just off the edge of a steady green run, with easy access to the ski area. We were in room 7 up in the eaves, with a lovely balcony view of the slopes. Meal time was an absolute pleasure every night with canapés and fizz, followed by a choice courses every night, but the highlight was Ella's wine reviews including the unforgettable ' stroll along the river with your eyes closed, and the taste of pebbles and guava' Helen worked incredibly hard and produced gorgeous meals and afternoon cakes everyday, and loved sharing her recipes and the taste experiences of the guests FIrst class. Jamie made sure we had everything we needed, organising a massage for my wife, and the helicopter over to 2alpe(@75 euros return it's a must) not to mention sorting out the rugby on TV. In short Ella, Jamie and Helen were BRILLIANT all week. Before we left England Natalie called to check our requirements, and confirm ski passes etc. The BA flights were convenient and on time. The transfers were efficient and uneventful, and the weather yielded 4 superb days skiing, a white out and a hale storm with gale force winds like we have never experienced. On the final day we skied Sarenne from top to bottom, in beautiful sunshine. The perfect end to a great week. Well done VIP yet again.
    Read more…
  • Spring snow and sunshine

    Simon T 14 Mar 2017

    Stayed Mar 2017
    Hattie and Katie were lovely hosts for our stay in the beautiful Manoir,, they were charming, enthusiastic and helpful at all times. In fact all the VIP team were most helpful in resort and whilst booking. Morzine is a relatively low resort and to arrive and find the snow had long gone from the village was not an auspicious start. However, two days of snow resolved those fears and we had great piste and some powder skiing with a sunny end to the week. There are one or two minor teething problems with the property in it's first season (heated towel rails and hot tub), but nothing to spoil the pleasure of it's elegance and the lovely hospitality, combined with the company of companionable guests. This was a last minute booking but I would have no hesitation in recommending VIP and The Manoir . Simon
    Read more…
  • Great week away with our little ones

    Emilie Crick 14 Mar 2017

    Stayed Mar 2017

    Thank you VIP for a well organised and fun week away. It was heaven not to have to cook and clear up. The beds were so comfortable and location perfect for us to get to the nursery slopes as well as start our days skiing. Would highly recommend for families. The food was a good balance throughout the week. The nanny was so friendly and flexible, we ere very happy to come and go. The shorter transfer time is a bonus too. Apartment nice and clear and light.

    Read more…
  • Gordon holiday in La Chapelle

    A Gordon 13 Mar 2017

    Stayed Mar 2017

    We had a fantastic holiday, made all the more possible by the excellent chalet team of Andy, Chloe and Chloe. You looked after us immaculately, giving us the perfect holiday. Incredible team work. Ben and Natalie are a first class team of managers. Thoughtful, fun, so helpful and incredibly proactive. They couldn't have coordinated the whole week any better.

    Read more…
  • overall a very good experience

    Mark Head 13 Mar 2017

    Stayed Mar 2017
    Vip inspection took place midway through our holiday, and I think they would admit that the levels of dusting and hoovering could have been improved. Our room was not hoovered the whole time we were there ,and the under ledge of the coffee table in the lounge had a coating of dust the whole time.Staff were very friendly and helpful. Food was very good . I could feel the springs in my bed a little, and although in a twin room I asked for a double duvet with the beds pushed together, the duvet never arrived. Alaska is well positioned and cosy. Mark
    Read more…
  • Wine will never be the same!

    Simon Richards 13 Mar 2017

    Stayed Mar 2017

    First time with VIP ski, but the only choice in future!......We were looked after in our clean, tidy, spacious and well equiped chalet by Ella, Helen and Jamie, what a great job they did, all complimenting and playing off each other, Ella's wine spiel before our meals was a joy to hear and highly amusing! Helen cooked superb food in a limited kitchen and Jamie was attentive at all times. Nothing was too much trouble for any of the VIP staff, whether it was making a restaurant reservation, booking a ski lesson or a helicopter trip, all of these tasks were carried out effortlessly. Well done VIP.

    Read more…
  • Unique Alpine 'home'...

    David Russell 13 Mar 2017

    Stayed Feb 2017
    Charming and unique building. Such a change from the usual, pine-clad chalet-style. An excellent refurbishment which emphasises architectural features with a subtle and inconspicuous style. Both rooms occupied are finished to a high standard (rooms 1 & 5) and provide all facilities necessary. The drawing rooms and dining room are of generous proportions and furbushed simply, yet with style and elegance. All of the above withstanding, the greatest asset of this property is the hosting provided by Hattie and Katie. They represent the company with great professionalism, while simultaneously managing to be 'human' and allowing each of their individual personalities to shine through. Nothing was too much trouble; meals were executed efficiently, but also with a casual ease which facilitated a sense of being 'at home'. For two relatively young adults, they are truly both a credit to the organisation. I sincerely hope VIP will recognise and acknowledge these qualities. Desperately trying to get back for another stay in a week or two.
    Read more…
  • Great stay

    Kerry Richards 13 Mar 2017

    Stayed Mar 2017

    First time with VIP Ski and it was even better than we hoped. The chalet was great with everyone catered for. The VIP team were fantastic, very obliging, and nothing was too much trouble right down to the very little things. The resort was great with a good variety of slopes so that groups with different abilities could all go and try their skills. Would strongly recommend.

    Read more…

Newsletter sign up

Chat on WhatsApp