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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Good family week

    Peter Ingram 25 Mar 2017

    Stayed Mar 2017

    We were a party of three generations, including two young children. All the adults enjoyed some excellent skiing, and the children were very happy in the care of the VIP hosts when not with their parents. The penthouse was very comfortable and we enjoyed some delicious meals prepared by the hosts. Travel and ski hire arrangements all worked smoothly and the location within the resort was good..

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  • Lovely Week

    H & J Usmar 25 Mar 2017

    Stayed Mar 2017
    Lech as a resort, far exceeded our expectations, the proximity to the slopes/lifts is great (after being totally spoiled with Altitude Lodge, Les Gets) the shops are not as pricey as we had been lead to believe-typical resort offering and premium. Theodul is lovely, the room spacious and balcony very sweet. Having skied with VIP in Val D'Isere and Les Gets in chalets, this did feel a little different as a couple, I definitely missed the lack of tea making facilities in the room and more generally the camaraderie of a smaller group of guests and hosts, nevertheless, this would not put me off revisiting Theodul and the fabulous Alberg ski area. After a strong start, we hope that VIP will continue to build on their offering in Lech.
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  • Perfect combination

    Ruth Buckley 25 Mar 2017

    Stayed Mar 2017

    Just returned from my third year with VIP as part of the Telegraph ski and snowboard reader trip and it didn't disappoint. The team worked hard to improve on last years experience. Many of the guests are old friends and this years arrangements ensured that new and old friends received a first class service. Special recognition goes to Rachel, who even on her day off, ensured her guests negotiated the tricky post KK's descent, without a visit to the medical centre.

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  • Superb Telegraph Ski & Snowboard Trip

    Tim Holmes 25 Mar 2017

    Stayed Mar 2017
    Massive thanks to all the team at the Montjola who made it so memorable.
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  • Guest Review

    Joanna Bersin 25 Mar 2017

    Stayed Mar 2017
    The VIP team provided a fabulous experience--from the warmth of every single team member, to the diverse set of services offered, to the delicious food. First, Sam and Kieran could not have done a better job. How incredibly professional, accommodating, and enjoyable the duo is! They were flexible to meal request changes, called to book our lessons and rides, and perhaps most importantly, were service-oriented while feeling like one of the group (in the utmost professional way). They were always on time to cook fantastic meals, clean, and help with any of our needs. Highest marks for those two - I hope to come across them again in the future- personally and professionally. The chalet was perfect. Not much more to say- comfy for our group of 8, cozy, well decorated, and full of post-skiing fun--from the sauna, to the hot tub, to the DVDs and fire. The chauffeurs were communicative, punctual, and, like everyone else on the VIP team, helpful and friendly. Wonderful service. The booking experience was seamless. The team was nothing but helpful and communicative in each interaction. We had last-minute name changes, meal requests, linen needs, and more. Every request was met with excellent service and enthusiasm. Thank you VIP!!!!!!!
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  • Fantastic!!! Best holiday ever!

    Annette Duckett 25 Mar 2017

    Stayed Mar 2017

    We stayed at Hotel Montjola March 2017, with a group of ten. Without doubt this is the best accommodation, most accommodating staff that we have ever had. Superb! Dietary requirements were dealt with supremely well, nothing too much trouble. Our waiting staff were delightful Can't say anything more than that really, just GREAT!! Thanks to all at Hotel Montjola for an amazing week

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  • Amazing holiday

    H C 25 Mar 2017

    Stayed Mar 2017
    Our ski holiday was great. Our host, Amelia, was very helpful. Her recommendations for ski runs were spot on. I would highly recommend a holiday in Val D'isere.
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  • VIP SKI CHALET CHAPELLE EXCELLENCE

    H H 25 Mar 2017

    Stayed Mar 2017

    First class on all fronts.Every element was brilliant, the chalet was fantastic, lovely evenly matched rooms, plenty of space and the best location in resort - but above all the staff were exceptional.Chloe knight , Chloe Bell and Harry were incredibly impressive. Unbelievably professional, charming, fun and willing to help on any front. And with 8 children under ten that really meant something. Harry offered and took children to ski school for us which was in no way part of his job and was brilliantly helpful for parents. Everything was done with smiles, precision and real talent. Chief execs in the making every one of them. The chalet was spotless and there was a real feeling of camaraderie and enjoyment even after 16 weeks in the job. They made our holiday. I know I am an incredibly difficult client and they were faultless. VIP should be proud to have selected such an awesome team led by Chloe Knight - we would really look forward to coming back.

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  • Friends reunited

    S Lee 25 Mar 2017

    Stayed Mar 2017
    Late spring skiing success! A full chalet of friends reunited again in the perfectly located altitude lodge. On piste skiing, hot tub, bar, food and lovely staff / service/ chalet amenities all combine to make it such a relaxing and happy ski holiday. Thank you.
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  • Tom Carters Stag Do

    Andrew Pickering 25 Mar 2017

    Stayed Mar 2017
    An exceptional venue with modern interior design and nice views overlooking the mountains. The chalet staff (James, Hannah, Stu, Georgia, Hugh) have been extremely friendly, attentive and have provided us with an impeccable standard of service by going that extra mile to accommodate everyone's needs. The food has been to a high standard a là carté restaurant style, demonstrating a variety of well presented, tasty meals. Big thanks from all the Essex boys.
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