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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Freedom

    Jesse Manocherian 25 Mar 2017

    Stayed Mar 2017
    I could not have asked for more. The boys took great care of us. The accommodations were beautiful. It was absolutely exactly what I needed.
    Read more…
  • Great company

    Will Klein 25 Mar 2017

    Stayed Mar 2017
    An amazing, we filled the whole chalet wih one party of 18. Good was very good, staff were great. Photographer was an absolute magician as chalet is at least 50 percent smaller then we expected. VIP service has been great all the way through.
    Read more…
  • Fantastic

    William Tuckett 25 Mar 2017

    Stayed Mar 2017
    Fantastic hosts and VIP staff
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  • Outstanding family ski holiday.....again!

    Laura Thompson 25 Mar 2017

    Stayed Mar 2017
    Second year at the Altitude Lodge - absolutely ideal for young families. Thank you!
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  • Amazing!

    Evie Cottrell 25 Mar 2017

    Stayed Mar 2017
    Really great week, everything was amazing! The staff were very nice, and the chalet is in an amazing location. The rooms are all lovely and the hot tub and sauna are perfect.
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  • Ski bunnies

    James Winship 25 Mar 2017

    Stayed Mar 2017
    Snow was disappointing but the chalet was comfortable, clean and the food very good. Chalet staff were friendly, very helpful and attentive. Travel was not well organised as we were put on flights at unsociable times when there were other flights available - not very VIP Otherwise excellent
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  • Outstanding service

    Bex T 25 Mar 2017

    Stayed Mar 2017
    Fabulous holiday in super chalet. The staff are professional and always willing to go the extra mile. Food was great and my daughter's allergies were particularly sensitively catered for. Thank you VIP
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  • Very good holiday

    George Thomson 24 Mar 2017

    Stayed Mar 2017
    Booking very easy. Value good. Travel worked well. Chalet great with constant food, drink, help and advice from Katie and Sophie. Ski pass ready on arrival. Altogether a great experience.
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  • Fabulous holiday...

    Bill T 23 Mar 2017

    Stayed Mar 2017

    We were part of a group of 10 family and friends who had booked Chalet Du Bois and in our opinion the whole holiday exceeded our expectations. The chalet is in the perfect location, in a quiet area of town surrounded by a pleasant garden area which includes the hot-tub. The chalet actually looks much more attractive in real life than in the brochure picture. If you are really lucky with the snow conditions it can be ski in/out; if not it's a few minutes walk to the Plenney lift (across a field) and 10 minutes walk through the town to the Supermorzine lift for Avoriaz. The spacious open plan living space was perfect for relaxing after a busy days skiing with its wood burning stove and large sofas and the bedrooms although small were well equipped with modern bath/shower fittings - everyone commented on how comfortable the beds were. Bedroom 1 is larger and has a lovely bathroom with double basins. However what made this such a great holiday was the VIP service. Our chalet hosts Megan and Isaac couldn't have been more welcoming and helpful and the meals they produced were uniformly excellent with very generous portions. They warned us not to eat big lunches and they were not joking! Particular favourites were Isaac's poached eggs at breakfast, all the cakes, the great vegetarian options and the pork tenderloin on the last night! We also appreciated the other special touches like the courtesy call from resort manager Will before we left the UK to confirm final arrangements, being met at the airport with a hamper of goodies for the transfer journey, wake-up drinks in the morning, a choice of 6 house wines with dinner, and a plentiful supply of complimentary toiletries - and of course the fabulous hot tub! Thanks also to all the reservation staff who sorted out our flights and transfers (most of us flew from Edinburgh) and rearranged flights when several people couldn't join us. We all had a fabulous holiday and would highly recommend both this chalet and VIP Ski.

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  • Hotel Theodul March 17

    ROBERT Gilbert 23 Mar 2017

    Stayed Mar 2017
    Really enjoyed the Hotel, staff were great, everything was perfect for our stay
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