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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Jo B 08 Apr 2017

    Stayed Apr 2017
    Such a fabulous holiday. Our chalet host Amy has been wonderful..excellent chef, superbly cheerful and friendly and brilliant with our children who have already said how much they are going to miss her ..and Charlotte who joined during the week and is similarly delightful. We have found the chalet comfortable and cosy and a great layout for our family. The rooms are spacious, quiet and comfortable and the showers strong. Everything has been brilliantly organised so thank you and we are looking forward to returning next year. Thank you! By way of constructive feedback.. The check-in experience with Aer Lingus was pretty stressful and long-winded leaving us with a real rush to get to the gate. With young children that degree of chaos and delay was disappointing given how great the rest of the holiday has been.
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  • Absolutely amazing, thank you so much Tom and Elle

    Gideon Wood Wood 08 Apr 2017

    Stayed Apr 2017
    All meals we received were delicious, Tom and Elle were so friendly and we had everything we could possibly need. We would definitely this to a friend - 10/10.
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  • Excellent family holiday

    J I 08 Apr 2017

    Stayed Apr 2017

    We have had an awesome time in Lech, and been extremely well looked after by the VIP staff here at hotel Theodul. This was our first holiday skiing altogether as a family, and the experience is certainly one we very much hope to repeat. From the smooth flight and transfer to the very comfortable hotel (adjoining/ interconnecting rooms); outstanding ski-hire recommendation; enthusiastic ski-school staff; large ski areas; varied and interesting food at the hotel; this has been an experience we won't forget. Our sincere thanks to all at VIP.

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  • Gorgeous

    Kate Hucknall 08 Apr 2017

    Stayed Apr 2017
    We loved chalet brioche. Will and Georgie are totally fabulous. Amazing food. We were exceptionally well catered for. Georgie's hot chocolate to die for.
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  • Different but good

    L D 08 Apr 2017

    Stayed Apr 2017
    The hotel was lovely and the setting and shuttle service is very convenient. Everyone is very feisty lovely and informative about the area. The food is lovely as it has been in the chalets with out previous experience with VIP. The only thing I would suggest is the offer of the 'light portions' with dinner, the size of the food was just overwhelming and my party and I felt bad for leaving such a big waste. Some of the menu choices are interesting and on some nights I would want everything and some nights it would all be similar. But overall I would love to come back here and I enjoyed the experience a lot!
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  • Chalet sun

    Geoffrey Bibby 08 Apr 2017

    Stayed Apr 2017
    Great chalet, staff and sunny weather with just enough snow left to make a great holiday.
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  • Loving Laurel & Lucy!

    Jojo Lawson 08 Apr 2017

    Stayed Apr 2017
    Another amazing VIP holiday! Awesome skiing conditions, incredible food, and a delightful chalet host made our holiday everything we'd hoped for. Lucy really made us feel at home - in fact we don't actually want to leave!
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  • Excellent again from VIP

    Jonathan Smith 08 Apr 2017

    Stayed Apr 2017
    As last year every aspect of the holiday was great. The chalet was fine for our needs. Special mention goes to Miles our host and Jess our nanny who were both very friendly and easy going and really great with the children. The food was also really good. Help and advice supplied by both Miles and Jess and also Sophie the resort manager was also most welcome and really useful. All in all a great skiing holiday.
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  • Straight down no turns

    Rob Williams 08 Apr 2017

    Stayed Apr 2017

    We had a great holiday. Chalet was lovely, staff very friendly, and the chef genuinely very high quality. Despite originally being sceptical about the 'platinum' service I think the quality of the food/wine was worth it. Val is a brilliant resort for families that like to ski a lot.

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  • Guest Review

    K M 08 Apr 2017

    Stayed Apr 2017

    Had a fantastic time this week in Val d'Isere. The chalet was well equipped and comfortable. Our chalet host was superb. She was so helpful and a fantastic chef. The service we received from VIP Ski has been great with the pre arranging of our ski hire, lift passes and ski school for our children.

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