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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • One of our best VIP holidays

    Jo / Rachael Friston / Mapp 08 Apr 2017

    Stayed Apr 2017
    We've had a brilliant week in La Maison Alpe d'Huez, it's our 7th VIP holiday and it's been one of our best. Andy was a prefect chalet host, our kids have voted him as the best yet and they're a tough jury! Andy has a great personality, he was fun yet very professional, he made us feel very relaxed and nothing was a problem, whatever the request he rose to it with a smile. If VIP run a chalet host of the year, Andy gets 8 big votes from us. Thank you Andy for a fab holiday. Jo, Rachael, Paul, Dan, Ellie, Henry, Amelia and Lucy
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  • Fun time!

    Phoebe Sprinz 08 Apr 2017

    Stayed Apr 2017
    Thanks guys, great holiday.
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  • Dem boyz woz awesome

    John Luke 08 Apr 2017

    Stayed Apr 2017
    Love'd it! Ok: weather and snow superb. Lurved the ski bucket (innovation at its best) and of coursed Val delivered once again. Lorna's 50th Veuve etc etc blah blah blah. But what really made our trip were Jack and HenRoy. 5 years with VIP; 5 before that with (spit) Scott Dunn these two were our best hosts: Dem Boyz Woz Awesome!!!!! Truly MasterChefs, our kids loved em and they always listen to their (and our) nonsense. Hire these guys next year and give em a bonus. If you don't, I will!!!! (Just don't use Aerlingus next year please) Lukey x
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  • Sunny Spring skiing in Morzine

    Niamh Molloy 08 Apr 2017

    Stayed Apr 2017

    We spent a fabulous sunny week in the Valdez chalet in Morzine - our second year here! Jasmine was a fantastic chalet host - she cooked delicious food and was so charming and sweet during our stay. She was wonderful. Our 2 children (aged 5 and 2) loved their nanny Kir - she was very capable and fun and it enabled us to have a relaxing break, knowing that our children were having a great time (when they weren't on the slopes with us). The only reason this Isnt a 5 star review is due to our experience at Gatwick. We waited an hour and a half to check in to our flight. There weren't enough check-in staff available and the ones that were checking in were not experienced or able to process passengers quickly. We had to run for our flight, having arrived to the airport in plenty of time - it was really stressful. We were not assigned seats together and as we had young children, other passengers were asked to move to accommodate us. That part of our trip felt decidedly 'budget' rather than VIP.

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  • VIP Altitude Lodge Spring 2017

    Jeremy Pendlebury 08 Apr 2017

    Stayed Apr 2017

    Our third time at the Altitude Lodge; and the standards have remained absolutely first class. What makes the holiday genuinely special are the hosts and staff who are all quite exceptional. Nothing is too much trouble. The friendliness is palpably genuine. The food is incredibly good, beautifully presented and innovative (in a very good way). We will be coming back. Thank you all.

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  • Excellent

    Jonathan Hobson 08 Apr 2017

    Stayed Apr 2017
    We have had an awesome time at Chalet VIP Bellevarde. Hannah, James and Hughie could not do enough to help and Liv the nanny was fantastic. The drivers crew were incredible - nothing was too much trouble. Stu and Jaya are chefs extrodinaire. Great week. Thanks v much
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  • Sun and snow

    PRS PRS 08 Apr 2017

    Stayed Apr 2017
    Great holiday - Tim and Paddy looked after us really well - great hosts and superb food We will certainly be back
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  • The Woolterton - Stephenson -Browns

    P RS 08 Apr 2017

    Stayed Apr 2017
    Really great holiday. Tim and Paddy looked after us really well - made us all feel very welcome and the food was excellent. Chalet right on the piste meant no wasted time between sleeping, eating breakfast and skiing. All in all a great week.
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  • Guest Review

    Euan O'Sullivan 08 Apr 2017

    Stayed Apr 2017
    So we were very pleased with everything in the round. Our only constructive feedback is: - There was a bit of a heavy sell on getting a chalet in Morzine rather than Avoriaz when we booked, which seemed a bit inappropriate for April. Thankfully we went for Avoriaz - The food was a bit heavy at times - There wasn't seemingly much information on the resort in the flat (restaurants, bars, shops etc). It would be good to have a bit of a guide - We initially only had one lift key and had to ask for a second. Ideally there would have been one per adult That's it!
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  • What a great week

    Matthew Porter 08 Apr 2017

    Stayed Apr 2017
    Great chalet staff, great resort staff - overall an awesome week.
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