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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Christmas with vip

    D Drewett 28 Dec 2025

    Stayed Dec 2025
    We had an incredible week with vip. Our hosts, Eloise and Yaz were beyond helpful and friendly. They ensured that everyday felt special and provided us with lovely meals that fuelled our skiing! Managers Holly & Albie kept us informed of everything we needed to know, and always welcomed us with a smile. We particularly loved the christmas carols done by the vip members!
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  • Fantastic holiday

    Robert Cann 28 Dec 2025

    Stayed Dec 2025
    We stayed in the Lhotse suite at Graciosa. The accommodation, chalet hosts, childcare, food and general experience were all better than we could have hoped for.
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  • Christmas week

    Rachael Harris 28 Dec 2025

    Stayed Dec 2025
    Our first VIP holiday and it won’t be our last. VIP hosts talk about elevated service and we really did experience this level above attention to detail. Our wish was our command in the most wonderful, magical kind of way. Everyone VIP from start to finish has delivered everything and anything at every stage. Christmas week was a special family time and VIP felt like an extension of that during our stay. Club 21forty is not one to be missed and the selection of hosts chosen for this role fitted perfectly. Thank you for the holiday of dreams. Love the Harris family x
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  • Thank you Harriet

    John Thorpe 28 Dec 2025

    Stayed Dec 2025
    The success of a catered chalet holiday is hugely dependent upon the abilities of the chalet host. The warmth of your welcome Harriet; your natural and unobtrusive hosting style; your amazing culinary skills and meticulous attention to keeping the chalet clean and tidy with Finlay on the loose, made this our best week of many with VIP in Val. Thank you. XX
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  • Perfect food!

    A T 28 Dec 2025

    Stayed Dec 2025
    Harriet was an excellent host. The food was excellent. Aspen House is great all around. Location, amenities, layout etc
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  • A very Merry Christmas!

    Jon-Paul Hibbert 28 Dec 2025

    Stayed Dec 2025
    Grace and Jack, assisted by Ed, were amazing, they looked after us very well despite us not being an easy group with messy rug rats and tricky dietary requirements! The rest of the team at VIP made the whole holiday a very smooth experience. The chalet itself is brilliantly located (ski in ski out) and the in house ski hire shop, lead by the fantastic Jerome, made everything about as hassle free as a ski holiday can be. A huge thank you to the Lhotse and wider Graciosa team for a wonderful Christmas week!
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  • A fabulous Christmas week

    James C 28 Dec 2025

    Stayed Dec 2025
    Our chalet host, Katie, went above and beyond to make it a wonderful stay. All the staff were lovely and we would highly recommend VIP Ski for a stress free family ski holiday.
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  • Christmas in a Catered Chalet Wonderland

    Alison Schmidt 28 Dec 2025

    Stayed Dec 2025
    A fabulous week of skiing in Avoriaz over Christmas, staying in the beautifully appointed Chalet Kakisa. An excellent choice for two families skiing together, the chalet is spread over several floors allowing each family to have their own floor of bedrooms and the grown-ups their own lounge in which to relax over pre-dinner drinks (and delicious canapés which we were treated to several times) while the children played games and watched Christmas films in their own lounge at the top of the chalet! Nothing was too much trouble for our wonderful chalet hosts, Ailsa, Luca and Ella, who were lovely young people to chat to each morning as they prepared all manner of different breakfast combinations for us to enjoy before we hit the slopes each day and always kept our drinks topped up each evening while preparing the delicious, well-cooked meals which we enjoyed each evening. Thank you Ailsa, Luca and Ella…you are fantastic chalet hosts!
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  • Unbelievable experience!

    Olivia Wallace 28 Dec 2025

    Stayed Dec 2025
    The stay at BV3 was nothing short of extraordinary. We had an amazing time, facilities were perfect and location was great. Our staff at BV3 Rachel, Jo, Amelia, Josh, Dan and Ollie was absolutely lovely and the service was unreal. Would recommend this to anyone, so very special to spend Xmas here !
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  • Amazing Christmas week in the Alps

    Tyrone Reid 28 Dec 2025

    Stayed Dec 2025
    We had a fantastic week’s holiday in Val d’Isère with VIP Ski. The chalet was comfortable and well located, the food was excellent, and the staff were friendly, professional, and always happy to help. Everything ran smoothly from arrival to departure, making the trip completely stress-free. Oscar, Poppy, Sam, Emma and Hugo were all amazing and made our Christmas memorable. The chalet could be better with a hot tub and the new restrictions in the van service around the town where unfortunate. We’d happily recommend VIP Ski and would love to travel with them again.
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