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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Excellent as ever.

    Martin Law 07 Jan 2018

    Stayed Jan 2018
    Our fourth trip to The Altitude. We wouldn't keep returning without good reason.
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  • Perfect short stay

    Heidi A 07 Jan 2018

    Stayed Jan 2018

    The lodge and rooms had everything we could need during our stay and the staff we very helpful with any requests. We stayed in room 1 on the ground floor as I have limited mobility and this room had an accessible/walk in shower as well as a bath which worked well for us. Additionally, this room had a hot tub which was a nice addition for the family after a days skiing, Food was fantastic and exceeded our expectations and the hot chocolates seemed to be a huge hit with everyone too! For skiers, this is a great setting for ski in, ski out with many lifts on the doorstep. For me, as I wasn't skiing, it's a great setting for sitting on the terrace and watching skiers go by. Very relaxing!

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  • Guest Review

    Aileen Holland 07 Jan 2018

    Stayed Jan 2018

    A great short break in Courchevel. Delicious food and really well looked after..... Thank you Ant. Only reason we gave the Chalet four stars and not five was the limited head room in the bedrooms, not great for taller guests. The chalet was ideal for getting too and from the slopes but a little awkward for getting to and from the village.

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  • Chalet Brioche.

    Blunt Family 07 Jan 2018

    Stayed Jan 2018
    Ellie and Rob were great hosts, they explained the chalet and food great at the beginning of the week, and were happy to deal with the kids requests. The chalet was a high standard when we arrived and everyday after. the hot tub was a big bonus for our family. We used it everyday and it was perfect temp and clean for us whenever we went in. Thanks for a fab holiday
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  • Excellent trip

    Patrick Anning 07 Jan 2018

    Stayed Jan 2018
    Excellent chalet in a perfect location. Best food/hosts that we've had. If we were coming to Morzine again I would chose the same
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  • VIP experience with VIP

    Susie Marsh 07 Jan 2018

    Stayed Jan 2018
    We had a fab time with VIP...the chalet was lovely..modern and cosy, our chalet hosts were just lovely and so accommodating making separate food for the kids and amazing hot chocolate! The food was fabulous...! The chalet is ideally located at the base of the supermorzine chair lift and a few minutes walk from pleney. We had a lovely lovely time and would not hesitate to recommend.
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  • Could have been perfect but...

    Melanie Mounsdon 07 Jan 2018

    Stayed Jan 2018

    Sadly a few issues with the chalet itself and speed of response and lack of resolution However cannot speak highly enough of Fred our chalet host Nothing is too much trouble for Fred... He is calm, unruffled, charming , understanding, affable and above all a great chef A major asset to the company ... Thank you for everything Fred

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  • Exquisite chalet with impeccable staff

    Charlie Davison 07 Jan 2018

    Stayed Jan 2018

    Our stay at VIP club was second to none, the service we received in the chalet from Jack Keiran and Jade was unbelievable. From the moment we walked in the door we were made to feel at home. The kitchen staff were equally as welcoming and the food we received each day was 5*. Thanks again to the team, I would definitely come again and recommend to all I know.

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  • VIP

    Jeff Smith 07 Jan 2018

    Stayed Jan 2018
    VIP team all very welcoming and friendly. Room (2) very comfortable. There were some shortages of supplies, explained by the road from Bourg being temporarily closed. Food good and any dietary needs were catered for happily. The arrangement of the 3 kitchens and where things were kept, like coffee capsules, seemed unnecessarily complicated/disorganised.
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  • The Mason Clan

    Nicky Mason 07 Jan 2018

    Stayed Jan 2018
    Despite having to miss one day of skiing due to avalanche risks, we had a fantastic time and were looked after brilliantly by Martin and Joe. Their culinary skills and all-round cheerfulness were fantastic. Gorgeous chalet - really beautiful. The wider VIP team were also very friendly and helpful in the resort. A restaurant was booked at short notice for our large party of 12 with transport laid on which really cheered up our no-ski day. The ski hire by Intersport was very efficient indeed. Overall a lovely short break. Slightly longer waits for the bus back to the chalet at the end of the day were probably unavoidable as the ski back route had been affected by an avalanche.
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