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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Morzine - short break in Chalet Kaila

    Michael Gillies 07 Jan 2018

    Stayed Jan 2018

    The service from VIP Ski has been excellent from start to finish. The chalet hosts (Stephen and Kate) have been welcoming and very helpful during the whole stay, they couldn't do enough for all their guests. The food and service was first class. I would stay here again and recommend the chalet to friends and family.

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  • Good short break

    Brian Hall 07 Jan 2018

    Stayed Jan 2018

    We had a good 3 day ski break at chalet Marielaine. Our kids loved the mezzanine bedroom and we all enjoyed the hot tub and the log fire. Our chalet host Anna looked after us very well, with some excellent cooking. Thanks also to all the drivers, we never waited more than a couple of minutes for lifts to/from the slopes/town. Thank you

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  • Excellent

    C Broadway 07 Jan 2018

    Stayed Jan 2018
    Really well looked after by Millie and Jaz, food was excellent and service first class. Unfortunately it all went too quickly!
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  • Bel Sol

    Alex Lee 07 Jan 2018

    Stayed Jan 2018
    Despite not having the best ski weather for the first day, we enjoyed our stay at Chalet Bel Sol, made all the nicer by such a nice place to return each day, close proximity to the centre of Val d,Isere and mostly by our welcoming chalet girl Laura who kept us up to date with all the news and produced delicious food day after day. Thank you.
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  • Perfect holiday

    Fiona Rocks 07 Jan 2018

    Stayed Jan 2018
    Perfect from Start to finish . Having used many companies in the last 40 years I can honestly say that VIP has got everything right .the staff really make your stay .they are so courteous ,smiley and nothing is too much. Well done Esme and Gar and Adam . Food was best I have had on a ski holiday but please get new coffee machine ......,. Guiding was great ,thanks Eddie and Ewen . We will be back !!!
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  • Family Ski Trip

    Sarah Stanbury 07 Jan 2018

    Stayed Jan 2018
    From a very smooth check-in (to a less smooth flight), VIP Ski looked after us very well. Hotel Theodul was very comfortable and the food was great. All of the staff in the hotel were very friendly and welcoming. Thank you VIP ski, we had a wonderful holiday.
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  • Guest Review

    Jan Vleck 07 Jan 2018

    Stayed Jan 2018

    Pleasant holiday but aspects of hotel service could be improved, including: 1) one slow coffee machine at breakfast makes for queues 2) cooking below par 3) room cleaning cursory. A glass dirtied on the first day was left every day

    Thank you for your feedback Jan. I have passed your comments onto our resort team who will ensure the issues raised are addressed immediately. Kat Jolly - Austrian Area Manager

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  • A short break

    K R 07 Jan 2018

    Stayed Jan 2018
    Despite bad weather on our arrival and the first day, there was a lovely welcome at the chalet hotel. Everyone at the chalet has been really helpful, friendly and gone out of their way to make the stay as good as possible.
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  • Surpassed expectations

    Julie Winterburn 06 Jan 2018

    Stayed Jan 2018
    We were expecting a nice experience however we cannot fault anything about this holiday, from check in to check out there is nothing that has not added to our enjoyment. Lucy has been without doubt amazing, not only fabulous catering but coming away for the first time with a special needs child she absolutely embraced our families and their needs. From special meal times, menu choices and all round hospitality that we cannot fault. The chalet was perfect, high quality, very clean and comfortable, it is going to be hard to leave. It is very obvious that is such a short amount of time that this is a real team effort and high quality ethos. We are already researching when we can return.
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  • Well looked after by lovely staff

    Jane Bryan 06 Jan 2018

    Stayed Jan 2018
    I booked this last minute 4 day trip for myself and my daughter. As a pair, it was great to stay in a hotel with lots of other people. Food was good, sometimes great, and plentiful. Omelette at breakfast recommended. Arrangements with VIP travel went very smoothly; nice to not to have to plan transfers etc. Staff at the hotel were all really lovely. Millie looked after us and was very sweet. Bar staff always really helpful, no help with the quiz though! Luke great helping at the ski hire place. All in all a very smooth holiday.
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