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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Excellent stay

    J F 29 Dec 2025

    Stayed Dec 2025
    Our chalet was great - very handy for the slopes and centre of Val D'Isere. Mills, our chalet host, was amazing and did a fantastic job.
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  • Wonderful

    FJ FJ 28 Dec 2025

    Stayed Dec 2025
    This is our 4th VIP experience and you have continued to deliver, thank you! Val is always a hit and great with the snow, but we love the familiarity of Aspen house. The staff, as always, were lovely and, although it was very early in the season and they were finding their feet, they were always ready to help and support with a great degree of professionalism. The food was fantastic and huge thanks to Madoc and Annabel for their hosting us, accommodating our early schedule and exceptional baking skills! If you are looking for a ski break as a family or with friends, where you don't have to carry any of the day to day mental load/ admin, this is the way to do it. Thank you VIP - enjoy the rest of the season.
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  • Thoroughly enjoyable will be back

    Demi Bender 28 Dec 2025

    Stayed Dec 2025
    We had a perfect time. Hosts were superb and for and accommodation were perfect. Ski in ski out was as advertised.
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  • Amazing food in a perfect location

    Beverley Sketchley 28 Dec 2025

    Stayed Dec 2025
    Accommodations as a new build was beautiful., good ski in/out although the blue run was difficult for some! Our host Jack was so helpful and friendly he couldn’t do enough for us, he was great with the kids. The hot tub was a welcome at the end of a ski day to relax those muscles. We were told our transfer home, was bag collect 04.45 , pick up 05.15., which we commented on as our flight wasn’t till 13.30 really 5 hours at the airport? We were told that the airport requests passengers to be there earlier than usual due to using new system! If that what it had to be off we went with a children in tow the 6 year old being type one diabetic needs regular meals at regular time not on that morning at such an early get up. In our departure lounge we saw a family that were staying in the same apartment block, getting the same 13.30 flight us, their transfer was 07.00 pick up and to add insult to injury they said there were a lot of seat free!!! Why had been sent on such an early transfer to spend 5 hours at the airport when it wasn’t necessary?????? Please explain to us if you can
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  • Great holiday

    Tom Gover 28 Dec 2025

    Stayed Dec 2025
    Overall, we had a great holiday and Lucy and Lucy looked after us very well, they were particularly good with all the kids. The drivers were also fantastic making going above and beyond to help us with getting the kids around. There were issues with getting skis/ boots on the first day but was quickly resolved.
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  • Our first time travelling with VIP Ski and our first time at Les Arcs 1950 - both have been amazing!

    Will Pride 28 Dec 2025

    Stayed Dec 2025
    From the moment we landed in Geneva VIP Ski looked after us. Luggage, connections all sorted easily. On arrival at the hotel the bags were whisked away and we settled into our gorgeous suite Mouk with arrivals drinks and dinner. All prepared by the wonderful Jen and Jessie who are top hosts and just lovely to have around. Everything we needed was catered for - skis sorted, passes collected, a dip in the pool or hot tub, and great drinks at the bar curtesy of Tif and Josh. Hannah and George the chalet manager and assistant manager were always on hand for anything we needed and we loved them popping in to check on us. Being Christmas week it was lovely to see the suite decorated, and the Christmas carols and mince pies outside by the fire were lovely. There are too many staff to mention but all were lovely and we had some great laughs! We will be back :-)
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  • Christmas week

    Richard G 28 Dec 2025

    Stayed Dec 2025
    Returned to VIP ski Bear Lodge for Christmas family ski week in 1950 right on the piste.. Fantastic chalet extremely well catered in the usual high quality VIP style. Well done to Ali and his very capable team with notable great hosting by Liv well supported by Paddy. Also thanks for the extra alternative arrival logistics - greatly appreciated!
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  • Fab hosts Beth and Cam

    Helen, Dave, Luke and James Robson 28 Dec 2025

    Stayed Dec 2025
    Great Christmas holiday with Beth and Cam (supporting) as hosts. Nothing was too much for them. Food was fantastic and chalet was kept spotless. I couldn’t have thought of two nicer people to share Christmas with. As a new building the overall chalet was great, but needs more hooks in bathroom, the doors on the bathrooms give you splinters and are very difficult to open and close and it is a shame that the windows in living area and hot tub are not larger so you can see the view sitting down. The bar area is lovely and the boot room is great. Without much snow, it’s tricky to get from boot room to the slope and you do have to go up steps from boot room. But overall very good.
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  • Festive fun in La Plagne

    Anna Drewett 28 Dec 2025

    Stayed Dec 2025
    First time in La Plagne and did not disappoint courtesy of the great team at VIP ski. Our hosts Eloise, Yaz and flexi Sam have been exceptional. They have been engaging, proactive and so polite. Just great! They accommodated all our individual needs and delivered the most expansive and delicious menus. I will certainly miss the variety of freshly baked scrumptious afternoon cakes and cookies too. Resort Manager Holly and assistant Albi were so professional and showed great attention to detail and made themselves present every day with their warm welcoming demeanours. The team at VIP La Plagne have enabled us to have a stress free and relaxing family Christmas holiday and would highly recommend. To boot, the accommodation was perfect; comfortable beds, spacious living quarters with plenty of space to relax, enjoy mealtimes with the added bonus of the hot tub!
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  • La Plagne, Mont Blanc hosted by Elloise and Yaz

    Milo Drewett 28 Dec 2025

    Stayed Dec 2025
    I joined my family in the Mont Blanc Suite a bit later into the holiday, however all the Chalet hosts still went out of their way to introduce themselves to me and made me feel extremely welcome! They were perfect hosts, always really polite, helpful and friendly!! Their cooking and baking was extremely delicious, and they did such a fantastic job of Christmas dinner despite the pressure of it being Christmas dinner! They did an immaculate job of cleaning the Chalet everyday too, always making it feel fresh whenever we came back from a day of skiing. The best part about Elloise and Yaz was how involved they were with our family, never over stepping but bringing an additional bubbly vibe, joining in with our chats at dinner and in the morning, and joking around with us all!! Despite only seeing him a few times, Sam was also extremely great as the flexi for our Chalet! He got involved as much as Elloise and Yaz, and would be just as great to have as a host! Alby and Holly (the resort managers we met) were both lovely, and made sure to check in on us throughout our stay - always making sure everything was going smoothly, and happy to go out of their way to accommodate any additional requests we had where possible. This was a fantastic stay, with such lovely staff!! We are going to miss Elloise and Yaz so much, any guests who are hosted by them are extremely lucky!
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