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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • The most fantastic experience

    Emma Hobbs 27 Jan 2018

    Stayed Jan 2018

    We have had a great week at Club Alaska in Morzine. Our first skiing holiday and the skiing and location of the chalet was fabulous. The ski hire and ski passes were all brought to the chalet too making the start of the holiday very easy. However, the holiday was made by the chalet and the hosts. Our room was lovely and we certainly could not fault the chalet hosts at all. Lisa, Tom, Adam and Charlie simply couldn't do enough for you. Nothing was too much trouble. The experience was made even better by the quality of food Charlie provided. The cooked breakfasts were a great start to each day, the afternoon tea treats were great to come back to also. Every night we had delicious meal choices making it difficult to choose! We did not have a single meal that we were not throughly impressed by (taste and presentation!). To make it even better on the last night Charlie provided a baked Camembert as part of the cheese course just because he had heard in passing that it was the only cheese we liked! The small little touches like this make all the difference. We are already looking to come back again next year. Thank you Lisa, Tom, Charlie and Adam!

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  • Guest Review

    Janette Hannon 27 Jan 2018

    Stayed Jan 2018
    Very good.
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  • Good

    Joe Cornfield 27 Jan 2018

    Stayed Jan 2018
    Location was great. Weather was too. That made it a good holiday.
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  • Irish gang

    Eamonn Holmes 27 Jan 2018

    Stayed Jan 2018
    Great holiday great hosts hotel rooms food all great,special mention to two guys that is gar and mollie both wonderful people.
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  • Amazing holiday!!

    Rachael & Mark Muddiman 27 Jan 2018

    Stayed Jan 2018
    We have had the best week at Altitude Lodge, all the staff have looked after us so well, nothing was too much trouble they are all really lovely people. Our boys were fussy with their food and the chef accommodated this and served them a delicious meal every evening. I can't recommend Altitude Lodge and the whole VIP Ski experience enough, thank you so much guys, we will definitely be back :)
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  • 5 star service

    Scott Roddo 27 Jan 2018

    Stayed Jan 2018
    Upon arrival at chalet Pierre we where warmly welcomed by the staff. Ollie a member of the staff was on hand to assist us in the purchase of a ski pass and equipment rental which he made sure was ease free thus helped the holiday to start well. Our other members of staff were also very accommodating. Hattie and Liv and Sam have made sure we have had everything we needed. The chalet was always clean and tidy and the hospitality was spot on. Within the group where people with certain dietary requirements which the chef who's name I can't remember dealt with ensuring all our needs where met. There was a wide range of food offered to us during our stay which all was very nice. The accomodation was also very good very welcoming and cozy with perks such as the hot tub and ensuites which helps when there is such a big group. Being so close to the morel ski lift ensured a good start to each day as you literally put your skis on and go,very well located. All the staff we encounter where all very polite at all times but especially Sam, Hattie and Liv they have made our stay very enjoyable we have conversed a lot with them this week and all r genuine nice people and generally interested in what you have to say. I would recommend this accomodation to anyone who is coming to meribel as the service as a whole in my opinion would be hard to beat.
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  • Club chalet

    Judith C 27 Jan 2018

    Stayed Jan 2018

    Excellent chalet location, good accommodation, spacious communal area. Ski-in ski-out is best via piste behind chalet, down to Rif Nel and Marmot. Catering not as good as we expected from our previous VIP experience (3 trips). Good weather made for a fantastic holiday.

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  • My holingdayat skiing

    Alson Troake 27 Jan 2018

    Stayed Jan 2018
    Loved it! Hannah- superbly quietly efficient and gorgeous Shaun - utterly brilliant! Tash - beautiful and talented
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  • Perfect!

    Aaron Liston 27 Jan 2018

    Stayed Jan 2018
    The chalet is brilliant, so well thought out! Spacious and kept Immaculately. Jess (Jeff) and Ross have been excellent, very professional and have given us a great holiday. The VIP drivers are one of the best features, all great people and genuinely happy to be here. An excellent ski holiday all round! I was in St Anton two weeks ago, with ski world signature. It's safe to say I will only book through VIP in the future. The experience has been faultless.
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  • Review

    Stuart Percival 27 Jan 2018

    Stayed Jan 2018
    The chalet was excellently placed, if not 100% ski in ski out. The accommodation was equally good, with ample common areas, jacuzzi and sauna. Our room, although large, had a fundamental defect in that you were unable to stand up in the shower, due to the beams in the eaves. The chalet hosts were great and willing to please and kept the chalet clean and were willing to help with every query. Whilst the overall experience was good, the food was not up to the usual VIP standards we have come to expect. It was, at times, cold, undercooked or served at varying times. If this was supposed to be an "extra" for the "club" level of VIP, it did not live up to expectations.
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