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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Review

    Sheldon Fagelman 27 Jan 2018

    Stayed Jan 2018

    Excellent accommodation, service and food apart from a couple of occasions where service was slow or a little disorganised. Food generally was really good well presented and very tasty apart from steak which was tough and chewy. Generally very pleased with all aspects particularly all the staff who were very personable and good fun to talk to.

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  • Coming Home

    Cheryl Benson 27 Jan 2018

    Stayed Jan 2018
    This was our third time at Altitude Lodge. There were a few initial problems that occurred during the first part of the stay but I have to say that Jamie and Thomas handled the situation extremely well and have worked hard with the team to address these issues. We understand this is completely new team. They are all very hard working and really try to make our stay lovely. We come back year on year because the staff, food and ambience of the lodge is fantastic. So we will be back next year to make sure it's still up there as the best Let Gets
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  • Wonderful Holiday

    Lisa Davies 27 Jan 2018

    Stayed Jan 2018
    Our weeks skiing holiday has been a wonderful experience from beginning to end. I would highly recommend VIP SKI and looking forward to making another booking with them. Everything has ran very smoothly and great communication with all the staff. Wonderful! X
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  • First trip to Couchevel

    James and Doreen Dean 27 Jan 2018

    Stayed Jan 2018
    First and as it happened lasting impressions were of a well run chalet with first class and very personable staff who made our week an absolute pleasure. Nothing was too much trouble, the food was excellent , the personal touches such as tea in the morning outside the bedroom were so special and there was nothing more we could ask. The organiser who met us at the airport and explained everything in a most charming manner on the journey and dealt with hire issues, drove us to restaurants, and popped in most days to make sure there were no problems was sublime. Thank you for making out trip most memorable.
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  • Amazing chalet, great staff, brilliant holiday

    Jo Driver 27 Jan 2018

    Stayed Jan 2018

    Bellacima is in an amazing location, the chalet is really well furnished and the staff have been fantastic. Jess and Ross both worked really hard to make sure we have all been comfortable, well fed and extremely well watered! The food has been fab, all homemade, fresh and really tasty. Would highly recommend and will definitely consider booking for next year.

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  • Anothergreatholiday

    Anthony Benson 27 Jan 2018

    Stayed Jan 2018
    We had a few well documented problems in the kitchen and a few small but significant oversights, but the staff have obviously worked very hard and been very courteous and helpful, and overall we have had another wonderful holiday at Altitude Lodge.
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  • Stay at Marie Fleur

    Mike Cutts 27 Jan 2018

    Stayed Jan 2018
    Marie Fleur is a fantastic lodge. Facilities amazing, matched by Decor and design. Adam and Olivia tremendously helpful, friendly and great chefs. Bookings, assistance with ski equipment and car service very efficient and friendly. Many thanks
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  • Great service, brilliant staff

    Sarah Hayes 27 Jan 2018

    Stayed Jan 2018
    We have had a wonderful week in the Hotel Theodul. The staff here have been extremely attentive, nothing has been too much trouble. We hope to be back next year!
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  • RA Review

    Richard Arnfield 27 Jan 2018

    Stayed Feb 2018

    Good transfer, chalet and location. The let down was the food. Quality was not good and most often cold. The chef was not qualified; more of an inexperienced cook. The young team tried hard but were too inexperienced. Someone with experience and gravitas to manage the kitchen. We should have been able to comment on this earlier without having to make a point of complaining. Overall The holiday was enjoyable (location, chalet and resort) but the impression is that the VIP name isn't backed up by the people involved in delivering the service.

    We really appreciate your feedback Richard. I'm sorry that the level of catering provided did not meet your expectations. I do hope you will consider travelling with us again so that we can prove to you that the level of service you received is not the norm. Mike Duffin - Area Operations Manager

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  • One of my best weeks skiing

    Nick Rukin 27 Jan 2018

    Stayed Jan 2018
    Great chalet, very relaxed. Looked after so well by all staff. Just a happy bunny from my week Thank you Lisa, Charlie, Tom and Adam. Nick
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