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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fab week at Hotel Theodul

    Emma Dryburgh 28 Jan 2018

    Stayed Jan 2018

    What a week! Despite various dramas and ailments throughout the week within our party, we had an amazing week. Hotel Theodul was comfortable and relaxed, Lech beautiful but the staff were the main reason we enjoyed it so much. The team looking after us were wonderful. Friendly, kind, patient and fun. The guides were fantastic, the food delicious and all the waiters superb. We all want to come back which is unusual for such a large party! Thank you VIP you obviously know how to pick a great team.

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  • Fantastic holiday

    Nick Hockin 28 Jan 2018

    Stayed Jan 2018
    Great transfers, amazing hotel and spa. The staff were friendly and couldn't do enough for us. Food and drinks were top notch. To top it off loads of snow and sunshine. Couldn't have wished for better. Thanks
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  • Brilliant week in Lech!

    Lorna Dryburgh 28 Jan 2018

    Stayed Jan 2018
    Cannot fault the service and experience at Hotel Theodul. All the staff were so helpful and friendly. Nothing was a problem! Brilliant ski guiding from Euan, Eddie & Luke. Lovely service from Anna & Esme and wonderful food from Patrick. Exception holiday! Lorna & Neil, Glasgow
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  • The best !!!

    Lily Dodwell-Hill 28 Jan 2018

    Stayed Jan 2018
    We've had such a brilliant week with the VIP team at Hotel Theodul. The team couldn't have done a better job of making this the best week skiing we've had. The food was delicious and we absolutely loved the company of the team - super charming and helpful. Nothing was a problem! We'll be back.
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  • Tony loves Beni !!!!!!!

    Julie Craig 27 Jan 2018

    Stayed Jan 2018
    Rooms are great, spacious and comfy. Staff - murph, Jess, Becky and Ellie all really helpful, friendly and should be singled out for special praise. Food - lovely, good selection and choice. Breakfast, quick and efficient, just what you need to start the day. Shuttle service are really good .... Really adds to the trip Getting us bacon butties for an early start ... Special touch, thank you !
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  • Brilliant holiday

    Charlotte Currie 27 Jan 2018

    Stayed Jan 2018
    Boys were really welcoming and made our experience here. Really friendly and welcoming , chalet spotless always. Loved the holiday and The stay.
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  • Brilliant first trip to Morzine

    Helen Frecknall 27 Jan 2018

    Stayed Jan 2018

    First time skiing for me and the experience was made all the better by the hospitality provided to us at VIP club Alaska. Food was amazing and the staff Lisa, Charlie,Tom and Adam were happy to help with any request. They made sure we were always happy with our food and ensured glasses were always full. Such a great first experience.

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  • Fantastic holiday

    Tony Dytrych-Cowell 27 Jan 2018

    Stayed Jan 2018

    We have been with VIP for 3 years and Club Belvarde is without a doubt the best of the bunch. Fantastic skiing for all levels with good wide slopes. Our chalet staff were absolutely first class, excellent service and really friendly. The chalet is well appointed and the rooms are of a good size. If you are looking for a top end ski break with minimum fuss or stress then get booed up!

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  • The team were great

    Sara Pain 27 Jan 2018

    Stayed Jan 2018
    The whole holiday was brilliant but I have to give a special thanks to Kat Matt Chris and Oscar who looked after us so well when st Anton was not accessible due to the Avalanche. Kat and her team kept us well informed and updated whenever they could. The acted so efficiently under pressure of finding a hotel foe 62 stray guest for 2 night Well done to you . The hotel staff were lovely but a special big thanks to Kat and our transfer team? The company should be proud to have you.
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  • Lovely Lech.

    Barry Moore 27 Jan 2018

    Stayed Jan 2018
    Great location, super helpful staff, spacious rooms, lovely spa and good food add up to a near perfect holiday.
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