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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • A sunny week in Alpe dHuez

    T L 03 Feb 2018

    Stayed Jan 2018
    Generally well organised. Nick and Verity make a good team. Very tidy chalet. Excellent location on the slopes. Truly ski in ski out. Issues with trippy fuses were dealt with quickly and without fuss by Gemma - even during her time off!
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  • Fantastic holiday.

    Tracey Gill 03 Feb 2018

    Stayed Jan 2018
    The staff are very friendly, courteous and efficient. All requests were dealt with promptly. The Spa is worthy of a '5 star' review. Great location. Would definitely recommend and return.
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  • Guest Review

    Nick Shepherd 03 Feb 2018

    Stayed Jan 2018
    We thoroughly enjoyed our stay with VIP in Courchevel. The chalet was spacious, homely, warm and clean, and a step up from our many previous chalet experiences. Our chalet hosts, Hannah and Michael, were top class - charming, efficient, friendly and welcoming. Likewise the other resort staff, Hannah and Vicky, could not have been more friendly and helpful, although we did not actually need them. Our meals were excellent: plenty of variety, healthy options and sensible portion sizes. We especially enjoyed morning coffee/tea served up outside our rooms at alarm time. The ski hire arrangements were extremely convenient for us as well. Although slightly out of town, the position of the chalet close to the piste meant we could ski in/out of the chalet.
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  • Sunshine, snow and excellent staff

    Linda Milnes 03 Feb 2018

    Stayed Jan 2018

    As a group of 16 we can be a handful but VIP staff at Hotel Theodul have coped extremely well! We were made to feel very welcome, all our anxious queries about sking and hire answered with patience and clear direction. Out first two days skiing in the sunshine were made easy in an area unfamiliar to us by our ski hosts Euan and Lewis. We split into two groups fast and medium fast and met up for drinks and lunch - both hosts were fabulous and showed us the better runs and restaurants on the mountain. Thank you both - it makes such a difference to have someone else interpret the map. Food - well again to feed so many guests such great, adventurous and tasty food - of which a choice made such a difference to us all, was admirable. I know how much hard work it is to work in a kitchen - thanks! Hosts serving dinner and breakfast - all very helpful especially Millie and Adam. I would suggest a few things that could make the staff's life a bit easier: Two coffee machines rather than one would help keep queues down and prevent frequent water refills A big bowl for the yogurts because they run out too quickly and the staff have to keep toppin up Towels changed three times a week Thanks everyone - great hotel and position. Linda

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  • Great location and fantastic service from all the staff

    Michelle Royle 03 Feb 2018

    Stayed Jan 2018
    From the arrival where we were greeted by friendly staff and felt really looked after, to the lovely breakfasts and evening meals, we wanted for nothing. Room was lovely and clean and the bed comfortable. We would return.
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  • #funinthesnow

    Jo Malone 03 Feb 2018

    Stayed Jan 2018
    great week & thanks to Lisa, Adam, Tom & Charlie for looking after us so well!
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  • Group holiday in Lech

    Julie Bridge 03 Feb 2018

    Stayed Jan 2018
    Have never skied in Austria before or with VIP Ski. My expectations have been exceeded on both counts. The staff are absolutely lovely and so professional for such young people. Everything is thought about and we have been thoroughly looked after. Would definitely use VIP ski again.
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  • Snow White in Lech

    Ian Anderson 03 Feb 2018

    Stayed Jan 2018
    Great location. Friendly place to spend a week - everyone happy and helpful
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  • SAS - Special Austrian Skiing

    Francesca McArthur 03 Feb 2018

    Stayed Jan 2018
    A great weeks skiing was made extra special by the care, attention and excellent service by the friendly and wonderful VIP team in Lech. Our 5th VIP holiday more than lived up to expectations. Thank you
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  • Guest Review

    Richard Gordon 03 Feb 2018

    Stayed Jan 2018

    Very attentive service from our chalet hosts, Ollie and Niamh. Fantastic food from our chef, Adam. Resort management was very friendly and efficient and the airport transfer was very comfortable. Chalet location is ideal for the pistes. Courchevel is our favourite place to ski and we're very happy that VIP now has chalets here. We opted for the Platinum service and would definitely go for this again - taxi transfer was perfect, such delicious food which catered for everyone's needs!

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