Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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Our family of four have had a brilliant week in Val D'Isere, helped by good weather and made particularly great by our Chalet host Laura and nanny Sarah. Both were really lovely with our two little children, who will miss them! As well as being an amazing cook, Laura is also an expert skier so was able to give some really useful tips on where to go during the day. She organised a range of things to make our stay even more enjoyable, from sledges to marmite! Sarah is a first class nanny and made the holiday very special for the children - we particularly liked the way she stayed around with us when we arrived back, to finish whatever games they were playing together. Chalet really good as before though a shame the terrace is entirely inaccessible due to a two metre mound of uncleared snow!
The hotel has a very good environment, very friendly staff and always clean and tidy. The room was very comfortable, especially the bed which was amazing. It was slightly too hot but opening the window sorted that out. Cleaned and tidied well every day, very hot and powerful shower and clean bathroom. The food was excellently cooked by Paddy! Great options with lots of variety. Breakfast also had good variety with hot and cold options. The coffee machine was a bit slow so could do with more caffetiere' s at breakfast. Unlimited wine with dinner was a bonus! Service was always very friendly, with the staff always willing to help where possible. Mollie always did everything that she could to ensure we had the best experience while staying at the hotel and generally all the staff were very helpful. The napkins and tabelcloths were always stain free and ironed perfectly, thanks Jimmy :) Overall a fantastic experience with VIP, fantastic skiing and a great week. Would definitely come again. Thank you. Nicole and Elliott :)
Great week with lovely friends , we are a party of 18 and have had a fantastic holiday . The staff have looked after us so well . They are all so friendly and can't help you enough . Special mention to Lewis and Ewan who were great ski guides . Also Adam who looked after us so well in the restaurant. We will definitely be back . Thanks to you all .