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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fantastic hotel, superb staff

    Brian Lovell 17 Jan 2026

    Stayed Jan 2026
    Bear Lodge is simply superb. Ski in/ski out location that is hard to beat. Super efficient friendly staff, superb food, clean and comfortable rooms. Just excellent. This was my 4th year running at Bear Lodge and I’ll be back again next year.
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  • Fantastic time!

    R C 17 Jan 2026

    Stayed Jan 2026
    We had a great time at bear lodge. All the staff are so friendly and accommodating (special shout out to Ben!) The food was really nice every evening and the daily updates from the concierge desk and helpful tips were appreciated given it was our first time here. We're already planning our next trip!
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  • Superb hotel

    Spencer Cox-Freeman 17 Jan 2026

    Stayed Jan 2026
    Genuinely a great experience. People, location, food, bar - all excellent. Have already recommended to several friends.
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  • Hard to fault

    John Blowers 17 Jan 2026

    Stayed Jan 2026
    Second year in a row and this stay was even better than last. Excellent food, service and facilities. Room is good ( although a bath would have been excellent to soothe those aching limbs.
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  • Best Introduction to Les Arcs

    Craig Tulloch 17 Jan 2026

    Stayed Jan 2026
    Staying at Bear Lodge was the best introduction to Les Arcs for me and my group of learner skiers / snowboarders. The staff were really friendly and informative whenever we had any questions. We’ve already booked again for next year.
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  • Ski trip

    Stuart Morgan 17 Jan 2026

    Stayed Jan 2026
    Staff were amazing, super helpful and always on hand. Very convenient all round. One small improvement suggestion would be an official laundry service (even to pay for). Food was excellent!
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  • Superb week!

    Lee Bosio 16 Jan 2026

    Stayed Jan 2026
    Thank you to VIPSki and our host Genevieve! She was an amazing host, stunning food and a really lovely person! The whole team were awesome!
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  • Bear Lodge - Brilliant

    JAmes Ridout 15 Jan 2026

    Stayed Jan 2026
    Everything delivered as promised, fantastic position and an all round lovely place to stay. Nothing was too much trouble for the staff.
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  • Chalet Zozi

    Ben Jarvis 13 Jan 2026

    Stayed Jan 2026
    We had a fantastic stay at VIP SKI’s Bear Lodge, Chalet Zozi, and couldn’t have asked for a better experience. The chalet itself was warm, comfortable, and beautifully maintained – a perfect place to relax after a long day on the slopes. Everything was well thought out, from the cosy communal spaces to the comfortable bedrooms, making it feel like a real home from home. A huge part of what made the week so special was Hannah, our chalet host. She was welcoming, friendly, and professional from the moment we arrived, and nothing was ever too much trouble. The food throughout the week was consistently excellent – delicious, generous, and clearly prepared with care. Hannah struck the perfect balance between being attentive and giving us space, which made the whole stay feel effortless and relaxed. Overall, Chalet Zozi exceeded our expectations in every way. Combined with Hannah’s outstanding hosting, it made for a truly memorable ski holiday. We wouldn’t hesitate to recommend VIP SKI Bear Lodge and would love to return in the future.
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  • Bear Lodge

    L C 13 Jan 2026

    Stayed Jan 2026
    My family holiday in Suite Grizzly at Bear Lodge was a great experience. The suite is very comfortable with en-suite facilities, comfy beds and a relaxing atmosphere. The facilities at Bear Lodge are excellent and we had full use of them including a bar, wellness centre and childcare. Its most positive feature for me is ski-in / ski-out from the boot room - I didn’t carry my skis once! We were looked after very well by three chalet hosts over the week. Maisie, Jessie and Paddy we applaud you for looking after us and our noisy and boisterous family.
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