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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • What a lovely holiday

    Simon Petitt 03 Mar 2018

    Stayed Feb 2018
    We had a great time at Altitude. Staff were lovely and ambience fantastic. Food was good. I do think that for VIP, the terrace may be a missed opportunity; albeit I thought the focus on guests was commendable. Thank you to Adam and the team.
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  • Guest Review

    Marcus Wing 03 Mar 2018

    Stayed Feb 2018
    Very good hotel and will come again All staff helpful
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  • Brilliant

    Janette Luck 03 Mar 2018

    Stayed Feb 2018
    Fantastic food thanks to chef Harriet Great help and advice from Steve Freddie made us feel so comfortable and well looked after Taxi service v efficient and so good to have the privilege
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  • Amazing

    Emily D 03 Mar 2018

    Stayed Feb 2018
    Had the most amazing week at Le Manoir. The house is spectacular, most gorgeous place I have stayed. Ed, Ollie and Jordan were fantastic and catered to everyone's needs. Thank you for a fabulous week.
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  • Guest Review

    Olivia Abrey 03 Mar 2018

    Stayed Feb 2018
    Excellent service! Lovely staff! Fabulous bread and water services from Toby! Camp and sofa beds uncomfortable, rooms could be cleaned better with fresh towels. Overall really good, thank you!
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  • Outstanding Team

    Andrew Hoey 03 Mar 2018

    Stayed Feb 2018
    From our arrival in Val D'Isere the VIP team have been excellent. We have had a wonderful time in our chalet. Jack and Charlie have been friendly and attentive, going above and beyond what I would expect for a chalet service. They have made us all feel welcome and have gone out of their way to ensure that everyone is happy. Jeanine, Jake and Matt have been similarly fantastic. The food has been declious every night, I couldn't fault it. The added bonus of having an open bar was unexpected and made everyone much more relaxed. The chalet itself is great. I have never had access to facilities like a swimming pool in a chalet before. Would definitely recommend it to friends. I have really had a brilliant week. I cannot speak highly enough of Jack and Charlie. They are easily the best chalet hosts I have ever had. They really are a credit to the VIP team.
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  • Satisfied high maintenance group

    Adam Wilford 03 Mar 2018

    Stayed Feb 2018
    Overall, a great week! Food in chalet was excellent and plentiful, including excellent selection of afternoon cake and tea! Chalet location was great for easy access to slopes, shops and restaurants! Chalet host Joe worked tirelessly, on his own, in a chalet he was unfamiliar with and continually entertained with excellent music choices topped by 70's road trip on Spotify. Would definitely recommend VIP, and this chalet to friends! Several of our group have used VIP several times before and continue to be impressed by the quality, helpful staff and value we recieve! Will definitely return!!
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  • Excellent Holiday

    Hannah Rowland 03 Mar 2018

    Stayed Feb 2018
    Excellent service food was amazing, chalet staff where really friendly and very helpful in everything we needed
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  • Friendly Hotel

    Inci Mustafa 03 Mar 2018

    Stayed Feb 2018
    We had a lovely stay with very friendly staff. Lounging area needs to be more welcoming as not cosy and welcoming. the restaurant and lounge area needs a little more decor to make it feel less old peoples home but due to the fact that it's on a lease I guess that won't be happening. We had only shower gels in our bathrooms and no other toiletries, thankfully brought my own. The noise in the morning wasn't pleasant. Not sure if it were staff coming in and out of the building. We were in room 9. All that said I would recommend to friends.
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  • Family ski holiday

    Colin Maddocks 03 Mar 2018

    Stayed Feb 2018
    Had an amazing time. Weather varied from blue sky -28 to white out and heavy snow 0 degrees. Ski ability varied from very experienced to novice. Superb job by host Gus, always flexible with timings, delicious food and haven't experienced hunger the whole week! Loved having the private hot tub and facilities were great with secure heated boot room, dvd library, board games, books, sledges to borrow. Thank you for a fantastic week!
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