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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Lovely chalet and great hosts

    Paul Ryan 24 Mar 2018

    Stayed Mar 2018
    Chalet Gamskar was very spacious and well appointed, and Mark and Jess were lovely and helpful hosts. We were also lucky to find great snow, though the runs into resort were inevitably slushy and icy . The location at the end of the resort makes it a bit of a trek to get anywhere, but we had a great time.
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  • Amazing week

    Helen Cairney 24 Mar 2018

    Stayed Mar 2018
    The young team at The Theodul were excellent ,.... Attentive,efficient and very capable We have had a superb week and we all felt excellent value too ! Thank you all
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  • Best VIP holiday ever

    C Hill 24 Mar 2018

    Stayed Mar 2018
    Super holiday, Ben and Nick are the best hosts we have had in the last 6 years of travelling with VIP, excellent food, friendly conversation and lovely clean chalet - they are truly a credit to VIP ski.
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  • Comforted and respected. Had we had more sun this would be a five star holiday.

    Jiri George Novak 24 Mar 2018

    Stayed Mar 2018
    Staff always ready to help, solving any problems quickly and completely. Resort service - equipment hiring agents, ski lift and bus service staff polite and helpful. Some queing on Saturday though.
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  • Best skiing holiday and hotel ever!

    D Mcl 24 Mar 2018

    Stayed Mar 2018

    First time in Austria and with VIP. Can definitely say we would want to repeat it. The chalet hosts were really friendly and always ready with ski or lunch time recommendations. At the same time they maintained a professional demeanour. The food and house wine were excellent and special mention should go to the chef who made heroic efforts to cope with our friends' difficult dietary requirements. Also our server Millie who took a lot of teasing in good part. Really enjoyed the ski guiding; despite difficult conditions Ed guided us around the local and not so local slopes.

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  • Great staff at chalet who made up for shortcomings

    Zoe Martin 24 Mar 2018

    Stayed Mar 2018
    Sadly our holiday started on a negative note with problems at check in. Although paper work was correct the BA systems had our daughters name recorded incorrectly which caused major delays. This also occurred last year so was very disappointed to encounter it again. Once we landed one of our bags did not arrive, which was obviously quite distressing. Luckily this was the end of our bad luck, once we arrived at the chalet the staff were very helpful and considerate and really made up for the bad start. The nanny service was great and staff very good with our daughter. We loved the updates and photos sent by the nanny. We did find the room to be too hot, even with all the heating turned off. This made for uncomfortable nights.
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  • Love VIP

    Liz Halson 24 Mar 2018

    Stayed Mar 2018

    Great variety of skiing in Lech, Zurs, Zug and Warth. Looked after by the fab VIP team in Hotel Theodul. Thanks to Lewis and Luke for guiding us around the slopes, Mollie, Chloe, Millie and all the other hosts for looking after our table and keeping us supplied with wine, Adam and Anna for cleaning our rooms, Paddy and his team for all the wonderful food. And finally, Jimmy for the fluffy dressing gowns. Hope to be back next year.

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  • More than met our expectations

    Neil Evans 24 Mar 2018

    Stayed Mar 2018
    A beautiful chateau, with excellent amenities. An aesthetically pleasing building in a great location. The team who looked after us were delightful, hard working and very helpful. All in all, a great experience.
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  • Best skiing, best hosts!

    Ed Farrell 24 Mar 2018

    Stayed Mar 2018
    Courchevel offers without doubt the best skiing in the world in the 3 valleys. Not a resort to come for aprés, only for serious skiing and beautiful surroundings. Some amazing mountain restaurants for lunch stops too. Our chalet hosts were fantastic! Cooked some great dishes for us and made us feel at home. Really fun and friendly ladies. Chalet itself could do with some updating, but perfectly located and would be ski in ski out if not for crossing a road, so pretty much perfect!
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  • Great holiday

    Nicola Tilling 24 Mar 2018

    Stayed Mar 2018
    We are never disappointed with a VIP Ski holiday and Lech is certainly one we'll remember. Hotel and service - great and nothing too much trouble. Thank you!
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